District Operations Team Leader

Eaton Corporation; Indianapolis (IN); On-site; USD 113,000 - 165,000; Full time

Benefits offered by this job

Company vehicle

Corporate fuel card

Job summary

Eaton Corporation in the United States is seeking a District Operations Team Leader to oversee a field service team across multiple cities, with about 25% travel and a company vehicle. The role requires a valid driver’s license and a clean MVR.

Salary ranges from $113,000 to $165,000 per year and includes eligibility for a variable incentive program. This leadership position focuses on project management, safety, staffing, and customer interface across the district, with daily coordination among

Qualifications

• High School Diploma from an accredited institution or higher.
• 3+ years of experience leading large service engineering projects or management of related projects.
• Authorized to work in the United States without sponsorship.
• No relocation; reside within 50-mile radius of listed location.
• Valid driver’s license with acceptable driving record.

Responsibilities

• Manage projects and delegate assignments to field employees and engineers; ensure safety, deadlines, budget and quality.
• Act as a technical expert in engineering/services with product knowledge and customer interface.
• Coordinate service programs to optimize customer service and market penetration.
• Answer questions and provide sales support.
• Lead, recruit, train, set goals, and evaluate staff for professional growth and retention.
• Develop training plans and build a strong talent bench for DOC objectives.
• Ensure safety compliance across low/medium/high voltage work environments.
• Contribute to profit planning and monthly operations reporting.
• Coordinate with customers, district operations, sales, manufacturing, and support staff.
• Manage escalations in our 24/7 service model; make timely decisions when needed.
• Coordinate warranty issues within the district to resolve problems promptly.

Skills

Leadership

Project management

Team leadership

Safety compliance

Customer interface

Education

High School Diploma

Job description

Eaton’s ES AMER ESS division is currently seeking a District Operations Team Leader in the West Chester, OH; Worthington, OH; or Indianapolis, IN area. The District Operations Team Lead will lead our dedicated electrical field service team in the region. This role requires approximately 25% travel within the district with the added benefit of a company vehicle and corporate fuel card.

This role is designated as a Regular Driver per Eaton’s Driver Safety Policy and requires a current, unrestricted driver’s license along with a satisfactory Motor Vehicle Record. Candidates will be subject to a motor vehicle record check upon hire.

The expected annual salary range for this role is $113000 - $165000 a year. This position is also eligible for a variable incentive program. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you’ll do:

Eaton’s Engineering Service & Systems division assists customers at every stage of the power system: offering start-up and commissioning of equipment, performing planned maintenance, monitoring performance, diagnosing system problems remotely, as well as responding to emergencies on a 24/7 basis, 365 days a year. Our support services help businesses make the most of their existing electrical equipment by optimizing performance and extending the life of existing facilities.

In this position you will;

• Manage projects and delegate assignments to field employees and engineers; ensure assignments are being completed safely within deadlines, at or under budget, and within quality expectations.
• Act as a technical expert in the engineering and services field by exhibiting product application knowledge, and customer interface.
• Provide coordination on service programs to optimize customer service and market penetration.
• Answer application questions and provide sales support.
• Assure an effective and skilled staff through recruiting, assessment of talent (find gaps and follow action plans to fill gaps), training & development, goal setting, communications, performance appraisal, and conformance to applicable company policies. Provide leadership and direction to ensure professional growth for employees and retention within the district.
• Support and develop training plans and direct reports creating a strong talent bench to enhance DOC’s ability meet strategic goals and exceed customer expectations.
• Assure the safety of employees who work in low, medium, and high voltage work environments. Ensures strict compliance with safety policies, trains and implements safety programs, ensures safety equipment resources are available and properly tested, acts as a safety liaison with customers, ensures proper disposal of hazardous and nonhazardous materials.
• Provide input to the profit and strategic planning processes and submit monthly operations report summarizing key events throughout each month.
• This role is designated as a Regular Driver per Eaton’s Driver Safety Policy and requires a current, unrestricted driver’s license along with a satisfactory Motor Vehicle Record. Candidates will be subject to a motor vehicle record check upon hire.
• Key interface with customers, district operations, general sales force, manufacturing plants, product division management, and functional support staff.
• Handles escalation procedures in accordance with our 24/7 service business. Makes sound business decisions on the fly when support functions are unavailable.
• Coordinate product warranty issues within the district to resolve customer issues in a timely and professional manner.

Qualifications:

Basic Qualifications:

• High School Diploma from an accredited institution or higher
• 3+ years of experience with leading large service engineering projects or 3+ years of management experience leading large service engineering, construction, utility, or other applicable projects, or three + years of management experience in another field.
• Must be authorized to work in the United States without company sponsorship now and in the future
• No relocation is being offered for this position. Only candidates residing within a 50-mile radius of location listed in the job description will be considered. Active duty military candidates are exempt from this requirement.
• Must have a valid driver's license with an acceptable driving record

Preferred Qualifications:

• Knowledge and understanding of the Electrical and EESS industry, products and solutions.
• Candidate needs to have a working knowledge of the overall sales function, customer channels to market, and negotiation techniques and must be able to manage division, customer and departmental resources to maximize growth opportunities.
• Electrical Contractor’s license
• Professional Engineering license
• General Contractor’s license

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.