District Operations Manager

coreandmain; Lake Bluff (IL); Presencial; USD 110.000 - 140.000; Jornada completa

Descripción de la vacante

Core & Main is seeking a District Operations Manager (ROM) to scale capacity, standardize operations, and strengthen discipline across branches in the region. You will own inventory integrity, SOP adherence, and field execution of corporate initiatives to free leaders for strategy and growth.

Ideal candidates bring a strong branch operations background, leadership in operations-heavy environments, and hands-on experience with ERP systems like D365 and Mincron.

Formación

• Strong branch operations background (warehouse, receiving, inventory, audits).
• Demonstrated history of SOP compliance and operational consistency.
• Prior leadership experience in operations-heavy environments.
• Experience with D365 or comparable ERP systems.
• Mincron and D365 experience.

Responsabilidades

• Inventory integrity, investigations, and follow-through.
• SOP compliance across warehouse, receiving, and branch operations.
• Cycle counts, returns processes, receiving discipline, and operational accuracy.
• Branch audit preparation, execution, scoring, and corrective action plans.
• D365 process compliance and troubleshooting of operational workflows.
• Warehouse flow, safety standards, and operational efficiency.
• Readiness and field execution for corporate and regional initiatives.
• Regional operational scorecard management and reporting.

Conocimientos

Branch operations

SOP compliance

Operational leadership

D365 ERP

Mincron

Herramientas

D365 ERP

Mincron

Descripción del empleo

Based in St. Louis, Core & Main is a leader in advancing reliable infrastructure™ with local service, nationwide®. As a specialty distributor with a focus on water, wastewater, storm drainage and fire protection products and related services, Core & Main provides solutions to municipalities, private water companies and professional contractors across municipal, non-residential and residential end markets, nationwide. With over 370 locations across the U.S., the company provides its customers local expertise backed by a national supply chain. Core & Main's 5,700 associates are committed to helping their communities thrive with safe and reliable infrastructure. Visit coreandmain.com to learn more.

Position Summary

The District Operations Manager (ROM) is a key operational leader responsible for scaling capacity, driving consistency, and strengthening operational discipline across all branches within the region. This role enhances the effectiveness of the Regional Director (RD) and District Managers (DMs) by owning critical operational processes, improving inventory integrity, and ensuring field execution of corporate initiatives. The DOM ensures every branch operates with excellence, adheres to SOPs, and maintains strong operational health - enabling DMs to spend more time with customers, talent, and growth activities.

Purpose of the Role

The DOM exists to:

• Increase operational capacity across the region
• Improve and standardize operational performance
• Ensure strong inventory control and audit readiness
• Drive adherence to SOPs, D365 processes, and operational best practices
• Support execution of national and regional initiatives
• Free the RD and DMs from tactical operational work so they can focus on strategy, customer relationships, and talent development

Key Responsibilities

Core Operational Ownership (Primary Responsibilities)

• Inventory integrity, investigations, and follow-through
• SOP compliance across warehouse, receiving, and branch operations
• Cycle counts, returns processes, receiving discipline, and operational accuracy
• Branch audit preparation, execution, scoring, and corrective action plans
• D365 process compliance and troubleshooting of operational workflows
• Warehouse flow, safety standards, and operational efficiency
• Readiness and field execution for corporate and regional initiatives
• Regional operational scorecard management and reporting

Partnership Responsibilities (Supports, but does not own)

• Collaboration with DMs on operational components of sales enablement
• Branch Manager coaching around operational excellence
• Supporting training programs in coordination with the RD and corporate ops
• Helping DMs identify opportunities to improve branch efficiency and consistency

Responsibilities the DOM Does Not Own

• Sales performance or sales strategy
• Personnel decisions or hiring/firing
• Customer escalations unrelated to operational execution
• HR matters or employee relations
• Final decision-making authority on branch leadership issues

Operating Rhythm

• Weekly
  • Planned branch visits with clear objectives
  • Follow-up on outstanding operational and system items
  • Review inventory, returns, cycle count, and receiving scorecards
  • Alignment check with DMs to synchronize priorities
• Monthly
  • Full operational audit or mini-audit cadence
  • SOP refreshers and targeted up-training
  • Readiness checks for all upcoming initiatives
  • 1:1 development session with the RD
• Quarterly
  • Regional "Operational Health" scoring for each branch
  • Alignment and reset session with RD and DMs
  • Execution review against national initiatives

Profile of an Ideal Candidate

Key Traits

• Highly disciplined operator with a deep respect for process
• Credible, respected, and trusted in the field
• Calm under pressure with strong situational judgment
• Strong pattern recognition - able to see root causes, not just symptoms
• Coachable and able to coach others
• Naturally structured and organized
• Comfortable holding others accountable
• Teaching and instruction excellence

Experience

• Strong branch operations background (warehouse, receiving, inventory, audits)
• Demonstrated history of SOP compliance and operational consistency
• Prior leadership experience in operations-heavy environments preferred
• Experience with D365 or comparable ERP systems is an advantage
• Mincron and D365 experience

This is a specialist role - not a "mini-RD."

Reporting & Integration

Reports directly to the Regional Director

Works in close partnership with District Managers and Branch Managers

Must be publicly supported and positioned clearly in the chain: RVP → RD → DM → DOM

DOM does not direct or override District Managers; they operate through t