District Operations Manager

Community Concierge Services

Wade Hampton (SC)

On-site

USD 50,000 - 61,000

Full time

6 days ago
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Benefits offered by this job

Company Vehicle for work-related use
Health Insurance for you and family
401(k) with Matching

Job summary

Community Concierge Services is seeking an hands-on Operations Leader to oversee doorstep trash collection across Greenville SC and Asheville NC markets. You will manage night shifts, hire/train porters, and ensure flawless nightly execution while building strong client relationships.

Responsibilities include lead operations, scheduling, safety gear management, payroll support, and onboarding of new communities. The role requires flexibility for late nights, weekends, and travel as needed.

Qualifications

  • Must have clean driving record with 5+ years of experience.
  • Ability to use Microsoft Office proficiently.
  • Willingness to work nights, weekends and travel as needed.

Responsibilities

  • Lead operations across multiple properties to ensure nightly execution.
  • Hire and train porters to CCS standards.
  • Conduct on-site audits and quality checks.
  • Build relationships with property managers and clients.
  • Manage scheduling and ensure full coverage.
  • Coordinate payroll forms and safety gear inventory.
  • Respond to on-site issues such as equipment failures.
  • Maintain nightly reporting and compliance documentation.
  • Assist in community onboarding and equipment distribution.

Skills

Operations leadership
People management
Safety compliance

Tools

Microsoft Excel
Microsoft Word
PowerPoint

Job description

Salary: $60,000 Annual OTE (on target earnings)
Employment Type: Full-Time, W2 | Bi-Weekly Pay
Market: Greenville SC which includes properties in the Asheville NC metro area.

About Us:

Community Concierge Services (CCS) is a nationwide provider of doorstep waste and recycling collection for apartment communities. Each night, our dedicated team of over 700 employees services more than 160,000 apartment units across the country. As a rapidly growing company, we offer our team members opportunities for advancement, increased responsibilities, and additional shifts based on performance and reliability.

The Opportunity:

In this role you will oversee all operations for doorstep trash collection in your market which includesGreenville SC & Asheville NC from end to end. You will be responsible for new community rollouts, building and supporting your team, visiting clients and working in the field. This role requires a mixture of both white collar and blue collar work. You must be willing to rollup your sleeves and lead from the front on a daily basis!

What You'll Do:
  • Lead operations across multiple residential properties, ensuring flawless nightly execution
  • Hire and train porters to CCS standards
  • Conduct employee audits and on-site quality checks
  • Build and maintain strong relationships with property managers and clients
  • Handle scheduling and ensure coverage-no missed pickups!
  • Manage employee logistics, including safety gear, reporting apps, and ADP payroll forms
  • Respond to on-site operational issues such as equipment failures or staffing gaps
  • Maintain nightly reporting, payroll, employee documentation, and compliance
  • Assist in community onboarding, including resident orientations and equipment distribution
Workload & Schedule:

Night and weekend availability required; routes run 7 days a week. Our peak working hours are 7pm-2am daily.
Mix of field work and administrative tasks, with flexible daytime hours based on needs
Travel to neighboring markets may be required to support operations

Who You Are:
  • A hands-on leader who's not afraid to work late nights or fill in on a route if needed
  • A natural problem solver and communicator-proactive, honest, and solution-focused
  • Comfortable managing people, systems, and processes in a fast-paced, high-accountability environment
  • Flexible and responsive-able to pivot when staffing gaps or service issues arise
  • A team builder who leads by example and wants to grow with the company
Compensation & Benefits:
  • Base Salary: $55,000/year (bi-weekly pay)
  • Annual Bonus: $5,000 (paid quarterly)(performance based)
  • Company Vehicle for all work-related use (maintenance and gas covered)
  • Health Insurance for you and your family (sponsored plan)
  • 401(k) with Matching: 4% match on first 5% after 12 months
  • Growth Opportunity: Help build and lead new districts as we expand
Requirements:
  • Clean driving record with at least 5 years of experience to be eligible for a company vehicle
  • Ability to utilize basic Microsoft suite software competently (word, excel, powerpoint)
  • Ability to work outside for extended periods of time while being on your feet for miles at a time without assistance
  • A great work ethic - completing both blue collar and white collar tasks daily
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