District Merchandising Service Manager

Lowe's Companies, Inc.; Dallas (TX); On-site; USD 70,000 - 95,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a District Merchandising Service Manager to lead merchandising service teams across multiple stores within the district, driving project execution, planogram compliance, and store resets.

This role also manages travel and budgets, mentors District Quality Coordinators and Merchandising Service Managers, and collaborates with stakeholders to ensure a safe, efficient shopping experience.

Qualifications

• High school diploma or equivalent.
• 3 years of experience in a fast-paced retail environment OR 2 years of Lowe's store experience.
• 2 years of supervisory experience including coaching/training team members.
• Valid driver’s license with reliable transportation.
• Ability to pass MVR screen in accordance with company requirements.
• Ability to travel between stores within district.
• Available to work overnight and weekends as required.
• 2 years of experience leading a distributed workforce (e.g., multiple units across stores).
• 2 years of product merchandising experience including reading planograms, setting up and tearing down displays.
• Experience using Microsoft Office products (e.g., Excel, Outlook).

Responsibilities

• Empower the Merchandising Service team to execute projects and provide an excellent customer experience.
• Encourage associates to identify opportunities to improve efficiency, merchandising, and displays.
• Oversee and forecast potential operational or safety issues during project planning.
• Direct execution strategy for Merchandising Service teams to promote a better shopping experience.
• Manage travel and budget expenses for merchandising projects.
• Provide guidance, mentoring, and coaching to District Quality Coordinator and Merchandising Service Manager.
• Travel daily between stores to lead project execution, resets, and service.

Skills

Supervisory experience

Coaching

Team leadership

Planograms

Driver's license

Education

High school diploma

Tools

Microsoft Excel

Microsoft Outlook

Job description

What You Will Do

All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a District Merchandising Service Manager, this means:

• Empowering the Merchandising Service team to execute projects consistently and provide an excellent customer experience.
• Encouraging associates to identify opportunities to improve efficiency, merchandising, and displays.
• Overseeing and forecasting potential operational or safety issues during project planning.

The District Merchandising Service Manager (DMSM) directs the execution strategy for Merchandising Service teams to promote a better shopping experience. This leader drives improvement and consistency in store product reset projects, sets merchandise maintenance priorities, and analyzes and resolves merchandising issues. The DMSM also manages related travel and budget expenses. To be successful, this leader must be able to collaborate effectively and build strong relationships with key stakeholders.

The District Merchandising Service Manager is also responsible for supporting and leading Merchandising Service teams, both daytime and overnight travel teams in the district by providing guidance, mentoring, and coaching to District Quality Coordinator and Merchandising Service Manager.

Travel Requirements: This position travels daily between stores throughout the district to provide overall leadership around the execution of Merchandising service projects, resets and service.

What We're Looking For

• Salaried: Generally scheduled for 48 hours; more hours may be required based on the needs of the business.
• Requires morning, afternoon evening, and overnight availability any day of the week.
• Required to travel within assigned district.
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.

What You Need To Succeed

• High school diploma or equivalent.
• 3 years of experience in a fast-paced retail environment OR 2 years of Lowe's store experience.
• 2 years of supervisory experience including coaching/training team members.
• Valid driver’s license with reliable transportation.
• Ability to pass MVR screen in accordance with company requirements.
• Ability to travel between stores within district.
• Available to work overnight and weekends as required.

Preferred Qualifications

• 2 years of experience leading a distributed workforce (e.g., multiple units across stores).
• 2 years of product merchandising experience including reading planograms, setting up and tearing down displays.
• Experience using Microsoft Office products (e.g., Excel, Outlook).

About Lowe’s

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.