District Manager - Richmond, Virginia

Old Navy; San Francisco (CA); On-site; USD 126,300 - 170,500; Full time

Benefits offered by this job

Discounts

Paid time off

Volunteer hours

401(k) matching

Stock purchase plan

Insurance

Job summary

Old Navy in San Francisco is seeking a District Manager to lead a portfolio of stores and coach General Managers to deliver an exceptional customer and employee experience, operational excellence and profitable sales growth.

You will drive performance, merchandising execution and district strategies using data, while traveling across stores to coach teams and build an inclusive, high-performing culture that adheres to company policies.

Qualifications

• Experience leading multiple stores in a high-volume, complex business.
• Strong merchandising, coaching and leadership skills.
• Proven ability to drive customer and employee experience.
• Willingness to travel overnight between stores.
• Flexibility to work days, nights, weekends and holidays.
• College degree preferred.
• 3+ years multi-unit leadership preferred.
• Ability to lift and carry 30 lbs.

Responsibilities

• Attract, hire, develop and retain the best team to meet both short and long-term business goals.
• Monitor performance and consistently follow up to ensure results are delivered.
• Develop individual and team performance & capabilities via clear expectations, intentional conversations, meaningful recognition and accountability.
• Foster and maintain an inclusive and collaborative work environment.
• Identify themes in product performance across your portfolio and create a district merchandising plan to excel performance utilizing data points, strategy and seasonality.
• Lead effective store visits focused on driving behaviors which enable the team to consistently deliver results in all areas of the business.
• Identify and use multiple ways to achieve goals when confronted with obstacles; plan for contingencies.
• Identify and solve problems with sustainable solutions.
• Maintain a keen awareness of the external market and competition.
• Ensure stores are operating in compliance with all Gap Inc. policies and procedures.

Skills

Results-driven

Multi-unit leadership

Merchandising

Diversity & inclusion

Customer experience

Problem solving

Adaptability

Travel readiness

Physical ability

Education

Bachelor's degree preferred

Job description

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About The Role

As a District Manager, you lead a portfolio of stores and coach a team of General Managers to deliver an optimal customer and employee experience, operational excellence, merchandising execution, maximum productivity and profitable sales and earnings growth. You are accountable to drive consistent, high performance across all initiatives, and for ensuring consistency between your stores as measured by the P&L and other reports.

What you’ll do

• Attract, hire, develop and retain the best team to meet both short and long-term business goals.
• Monitor performance and consistently follow up to ensure results are delivered.
• Develop individual and team performance & capabilities via clear expectations, intentional conversations, meaningful recognition and accountability.
• Foster and maintain an inclusive and collaborative work environment.
• Identify themes in product performance across your portfolio and create a district merchandising plan to excel performance utilizing data points, strategy and seasonality.
• Lead effective store visits focused on driving behaviors which enable the team to consistently deliver results in all areas of the business.
• Identify and use multiple ways to achieve goals when confronted with obstacles; plan for contingencies.
• Identify and solve problems with sustainable solutions.
• Maintain a keen awareness of the external market and competition.
• Ensure stores are operating in compliance with all Gap Inc. policies and procedures.

Who you are

• Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities.
• Demonstrated ability to build merchandising capability and coach to sustain merchant strength in stores.
• Demonstrated ability to build diverse, high performing teams with an inclusive environment.
• Demonstrated ability to deliver an exceptional customer experience via all channels.
• Demonstrated ability to continually embrace challenges, take risks, learn fast and enable change.
• Demonstrated ability to achieve beyond what is expected, and take actions or use improvements or learnings to exceed existing goals.
• College degree preferred.
• 3+ year’s multi-unit, high volume, complex business leadership preferred.
• Flexible to work days, nights, weekends and holidays to meet the needs of the business.
• Ability to travel overnight and/or between stores as required.
• Ability to lift and carry 30lbs.

Salary Range

$126,300.00 - $170,500.00

Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

Benefits at Old Navy

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.
• Employee stock purchase plan.
• Medical, dental, vision and life insurance.
• See more of the benefits we offer.

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.