District Manager - HUP - Penn Medicine

Aramark Corporation; Philadelphia (Philadelphia County); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

$5,000 sign-on bonus

Parking included

Access to Penn Medicine insurance plan

Relocation assistance available

Job summary

Aramark Healthcare+ is seeking a District Manager for Penn Medicine's Hospital of the University of Pennsylvania (HUP). You will provide vision, planning, direction and control to assigned units generating $12-40M+ in revenue, focusing on growth, cost control and productivity.

You will lead teams to deliver safety, quality and service excellence, manage budgets, and build strong client relationships while driving operational standards and profitability within a complex healthcare environment.

Qualifications

• Proven leadership experience with P&L responsibility.
• Broad knowledge of management practices and client/consumer interaction.
• Ability to hire, assess, develop and grow talent.
• Comfortable reading, understanding, and implementing contractual requirements.
• Strong communication and teamwork across organizational levels.
• Proven success leading through change and turnaround initiatives.
• Bachelor's degree generally required; advanced degree preferred.

Responsibilities

• Establish ownership and accountability of operational management and financial performance for multiple accounts and units.
• Lead safety, quality and service excellence; coach and mentor employees; develop talent; run team management meetings.
• Maintain client rapport, communicate progress, support new business and retention activities.
• Build revenue, manage budgets, deliver financial targets using company systems.
• Lead labor and financial initiatives; ensure efficiency, cost control, and adherence to operating standards.

Skills

Leadership

P&L management

Client relationship management

Contract terms understanding

Communication & teamwork

Change leadership

Education

Bachelor's degree (required)

MBA or advanced degree preferred

Job description

Job Description

As a District Manager with Aramark Healthcare+ supporting Penn Medicine's Hospital of the Univeristy of Pennsylvania (HUP), you will provide overall vision, planning, direction, and control to assigned units for a medium-size, defined account normally generating $12-40M+ in revenue. This key leadership role is accountable for the execution of our General Management program, with a focus on growth, cost and productivity, leading people and delivering financial commitments.

The key success measures of a Site District Manager include Revenue Growth, EBIT, Margin, Consumer Satisfaction, Client Loyalty and Employee Engagement.

Why this role stands out:

• $5,000 sign-on bonus
• Parking included
• Access to the Penn Medicine insurance plan
• Relocation assistance available

Job Responsibilities

The successful candidate demonstrates capability across the following dimensions:

• Leadership - Establish overall ownership and accountability of operational management and financial performance of multiple accounts and units. Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients, and consumers. Coach & mentor employees by crafting a shared understanding about how and what needs to be achieved. Reward and recognize employees. Identify and engage top talent and develop team members to their fullest potential within the organization. Plan and lead team management meetings. Ensure safety and sanitation standards in all operations.
• Client Relationship - Establish and maintain effective client and customer rapport for a mutually beneficial business relationship. Identify client needs and communicate operational progress. Understand contractual obligations and leverage opportunities. Facilitate and support new business and retention activities. Ensure team completes customer satisfaction surveys in all locations.
• Financial Performance - Build revenue and manage budget with sensitivity to costs and client needs. Ensure the completion and maintenance of P&L statements for the district. Provide oversight and take ownership to deliver client and company financial targets using Aramark systems. Understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins.
• Productivity - Lead managers in implementing and maintaining corporate management agenda for labor and financial initiatives. Ensure value through efficient operations, appropriate cost controls, and profit management. Ensure consistent application of Aramark's operating standards and processes (Operational Excellence) with particular focus on efficiency standards. Understand end to end supply chain and procurement process and systems; ensure only authorized suppliers are used.
• Compliance - Ensure unit managers maintain a safe and healthy environment for clients, customers and employees. Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, and wage and hour.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

In order to be prepared for this leadership role, qualified candidates will possess:

• Proven leadership experience, typically acquired over 5-10 years, including P&L responsibility within the hospitality, retail, facilities, direct store delivery or food and beverage industries.
• Demonstrated leadership skills with a broad knowledge of management practices, business judgement and client/consumer interaction.
• Confirmed ability to hire, assess, develop and grow hard-working talent.
• Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
• Established communication and teamwork skills to work with all levels on the organization from the front line associate through leadership.
• Proven success in a repeatable business model, including leading through change and turnaround initiatives.
• Bachelor's degree is generally required to be successful; advanced degree in business or related field is preferred.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.