district manager, Downtown Chicago, IL

Starbucks; Chicago (IL); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Tuition reimbursement

Stock program (Bean Stock)

Job summary

Starbucks Corp. is seeking an experienced retail leader in Chicago to drive district-level strategies that hit store financial, operational and service goals. You will guide store leaders, coach managers and ensure exceptional customer experiences.

The role requires multi-unit management experience, strong coaching skills and a proven ability to align teams with company policies while delivering results. Competitive benefits include comprehensive health coverage, 401(k) with match and tuition

Qualifications

• 5+ years of retail experience managing 2+ stores, P&L, inventory, operations and customer service.
• 5+ years of management experience leading a team of 6+ with training and coaching, with strong leadership and communication skills.
• 3+ years in a customer service oriented role.
• Experience in a multi-unit environment, knowledge of retail or restaurant operations and financial reporting.
• Strong organizational, interpersonal and problem solving skills.
• Minimum High School or GED. A college degree in business or related field, OR 4+ years of US Military service may substitute for a portion of required experience.

Responsibilities

• Grow a portfolio of successful businesses: develop district-level strategies to achieve store goals.
• Lead a team of leaders: motivate, coach and strengthen Store Managers as team leaders and business owners.
• Serve as a resource: provide expertise on customer issues, staffing, operations and company policies.

Skills

Retail leadership

Multi-unit management

Customer service

Team coaching

Problem solving

Communication skills

Education

High School diploma or GED

College degree substitute for experience

US Military service substitute for experience

Job description

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance , and other voluntary insurance benefits .

Benefit Information

Using your past retail leadership experience you will:

• Grow a portfolio of successful businesses: develop district-level strategies to achieve each store's financial, operational and customer-service goals, while addressing each store's unique strengths and challenges.
• Lead a team of leaders: motivate, coach and strengthen Store Managers as team leaders, retail operators and business owners.
• Serve as a resource: provide expertise on key customer issues, team staffing and management, store operations and company policies and procedures.

Let us give you the opportunity to grow as an individual, to build lasting relationships and make an impact in a place where people, quality and value mean everything.

Skill and Experience Requirements

• 5+ years of retail experience managing 2 or more stores, departments or units, P&L, inventory, operations and customer service
• 5+ years of management experience leading a team of 6 or more, including training and coaching, with strong leadership and communication skills
• 3+ years of experience in a customer service oriented role
• Experience in a multi-unit environment, knowledge of retail or restaurant industry operations and financial reporting
• Strong organizational, interpersonal and problem solving skills
• Minimum High School or GED. Note: a college degree in business or a closely related field, OR 4+ years of US Military service may substitute for a portion of the required experience

Job Requirements

• Legal documentation establishing your identity and eligibility to be legally employed in the country in which you apply.
• Ability to work full time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends and/ or holidays.

Partners have access to short - term and long - term disability , p aid p arental l eave, f amily e xpansion r eimbursement , paid vacation from date of hire * , sick time ( accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year . Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match , a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools . Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan , student loan management resources , and access to other educational opportunities . You will also have access to backup care and DACA reimbursement .

*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above . For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or a