district manager, Chicago, Northwest Suburbs

Starbucks Corp.; Lake Zurich (IL); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical insurance

401(k) matching

Tuition coverage

Paid time off

Job summary

Starbucks Coffee Company seeks a District Manager to nurture Store Manager growth, shape customer experiences and drive growth across Starbucks stores in the region. You will direct a portfolio of stores, planning strategies and ensuring consistent implementation.

You will lead diverse teams, mentor leaders, and provide expertise on staffing, operations and company policies to sustain performance and community impact.

Qualifications

• 5+ years of retail experience managing 2+ stores, departments or units, P&L, inventory, operations and customer service.
• 5+ years of management experience leading a team of 6+ with training and coaching; strong leadership and communication skills.
• 3+ years of experience in a customer service oriented role.
• Experience in a multi-unit environment with knowledge of retail or restaurant operations and financial reporting.
• Strong organizational, interpersonal and problem solving skills.
• High school diploma or GED; college degree in business or related field, OR 4+ years US military service may substitute for part of the experience.

Responsibilities

• Develop district-level strategies to achieve each store’s financial, operational and customer-service goals, while addressing each store’s unique strengths and challenges.
• Lead a team of Store Managers as leaders, retail operators and business owners.
• Serve as a resource on customer issues, staffing and management, store operations and policies.

Skills

Leadership

People management

Customer service

Strategic planning

Communication

Problem solving

Organizational skills

Education

High School Diploma or GED

Bachelor’s degree in business or related field

Job description

Now Brewing – Future Leaders! #tobeapartner

As a District Manager you enjoy the journey of developing extraordinary Store Managers, creating great customer experiences, impacting growth across Starbucks stores and being part of local communities. At Starbucks we are performance driven through the lens of humanity. You direct a multi-unit portfolio of stores by planning strategies and consistent implementation. You are a leader of leaders, developing diverse teams that know their markets, communities and customers.

Benefit Information

• Grow a portfolio of successful businesses: develop district-level strategies to achieve each store’s financial, operational and customer-service goals, while addressing each store’s unique strengths and challenges.
• Lead a team of leaders: motivate, coach and strengthen Store Managers as team leaders, retail operators and business owners.
• Serve as a resource: provide expertise on key customer issues, team staffing and management, store operations and company policies and procedures.

We'd love to hear from people with:

• 5+ years of retail experience managing 2 or more stores, departments or units, P&L, inventory, operations and customer service
• 5+ years of management experience leading a team of 6 or more, including training and coaching, with strong leadership and communication skills
• 3+ years of experience in a customer service oriented role
• Experience in a multi-unit environment, knowledge of retail or restaurant industry operations and financial reporting
• Strong organizational, interpersonal and problem solving skills
• Minimum High School or GED. Note: a college degree in business or a closely related field, OR 4+ years of US Military service may substitute for a portion of the required experience

Requirements:

• Legal documentation establishing your identity and eligibility to be legally employed in the country in which you apply.
• Ability to work full time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends and/ or holidays.

Let us give you the opportunity to grow as an individual, to build lasting relationships and make an impact in a place where people, quality and value mean everything.

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well‑being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first‑time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job‑related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [e-mail] or 1(888) 611-2258.