District Manager- Chicago, IL

The Wendy's Company; Chicago (IL); Hybrid; USD 83,000 - 141,000; Full time

Benefits offered by this job

Parental leave

Free EAP sessions

401k match

Other benefits

Job summary

Wendy's Company in Chicago is seeking a district-level leader to manage daily operations, ensuring sales, profits, customer satisfaction and HR goals are met within company guidelines. The role emphasizes food safety, staffing, cost control, and a strong employment brand across restaurants.

Travel is expected at 75% with a base pay range of $83,000 to $141,000 per year. A target annual bonus of up to $18k is offered, with broad benefits and remote-work potential where appropriate.

Qualifications

• Bachelor's Degree
• Travel: 75+%
• Base pay range: $83,000.00 - $141,000.00 annually

Responsibilities

• Food Safety - Ensure food safety procedures are followed and audits met.
• Growth Mindset – Hire and schedule staff to grow sales and drive digital ordering.
• Profit - Review budgets and costs to improve performance and profitability.
• Culture - Build a culture focused on high quality food and strong employment brand.
• Developing Best GMs - Train GMs and ensure leadership bench.
• Compliance – Enforce company policies to protect brand and assets.
• Great Restaurant Experiences - Use feedback to drive service improvements.

Skills

Leadership

Operations

Education

Bachelor's Degree

Job description

When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn’t like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you’re looking for a career where you can be part of the action as we continue to grow our iconic brand – We got you!

Position Overview

Manages the daily operations of the District to achieve sales, profits, customer satisfaction and human resource management objectives. Ensures objectives are achieved while operating within all Company guidelines and following ethical business practices.

Responsibilities

• Food Safety - Create a food safety culture. Ensures all food safety procedures are executed according to Company policies and health/sanitation regulations; takes corrective actions, as appropriate. Complies with all FSA (Food Safety Audit) program requirements.
• Growth Mindset – Ensures proper staffing and scheduling to grow sales. Drive Digital ordering adoption in every restaurant with consistent execution and employee engagement. Maximizes sales goals versus AOP (Annual Operating Plan) and prior year, including the monitoring/execution of national and local marketing programs. Responsible for the development of local store marketing plans. Manages assigned store requirements for new product roll-outs/procedures
• Profit - Conduct Business Reviews monthly to improve performance / set goals. Leverage Labor/Food Cost Toolkit to aggressively troubleshoot and improve outlier performance. Leverage a Profit Mindset to control spending in controllable cost accounts versus AOP. Maximizes profit goals versus AOP and prior year, including the ongoing review of assigned store budgets. Monitors food and labor costs and utilizes profit/loss statements to track results and implement corrective action as necessary for enhanced results.
• Fast Food Done Right - Create a CULTURE obsessed with Serving High Quality Food. Plans and conducts effective store visits leveraging the restaurant visit agenda with all levels of store management to ensure the continual improvement of Quality on all day parts, including the monitoring of food product quality opportunities from customer surveys
• Wendy’s Kind of People - Ensures proper staffing levels are achieved. Ensures diversity of management work force including Shift Supervisors. Monitors crew and management labor availability and maintains recruiting plans Develops crew and management staffing plans to maintain management stability. Ensures the execution of quality, timely performance feedback, performance management and performance reviews. Ensures restaurants participate in VOW survey and improvement planning. Ensures plans are being executed to address turnover opportunities. Heighten our recognition culture to enhance Value for employees. Ensure the restaurants deliver a Great 1st Impression through a strong employment brand with seamless hiring and onboarding. Deepen a Sense of Pride and Belonging through DE&I. Maintains high quality Training Restaurant to utilize for manage training.
• Developing Best GMs - Develops General Managers to maximize their contributions and future promotability within the Brand. Provides proper store management training and development using established systems and practices. Achieves certified training store restaurant goals. Use General Manager Learning Inventory (GMLI) to enhance AGM, GM selection and development process ensuring we have a strong bench of talent. Ensure all GMs and AGM’s and Shift Managers have active IDP.
• Compliance – Ensures protection of Wendy’s brand and assets through District compliance with Company policies and procedures. Evaluates store performance at specified intervals using Company inspection form; coaches and retrains managers as required.
• Great Restaurant Experiences - Disciplined approach to DM pattern of management leveraging MBR, RVA, and WDRV to identify operational opportunities and make continuous improvement. Monitor customer feedback to identify opportunities in key drivers, overall satisfaction, and customer defection. Identify speed of service opportunities and coach the teams to improve.

Education: Bachelor's Degree

Travel: 75+%

Pay Range: $83,000.00 - $141,000.00 Annually

What We Expect From You

“Wendy’s was built on the premise, "Quality is our Recipe®", which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand.”

The base pay range for this position is $83,000-141,000/year. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate’s job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. * The target annual bonus for this role is up to $18k annually based on actual company and personal performance.

Our square burgers make us different and so do our benefits! Our restaurant support roles are eligible for a wide array of benefits, including things such as parental leave, free EAP sessions, company 401k match and other great offerings. For more details about our benefits, including an overview of eligibility and terms for certain benefits, please visit our benefits website, www.wendysbenefits.com.

Expected Work Location (Field): It is expected that you will primarily perform work at Wendy's Restaurants or to other field locations as designated by the Company. When not working at a Wendy's location, you are permitted to work remotely. Changes to work location arrangements are subject to managerial approval and business needs.

• NOTE: Wendy’s benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy’s benefits, bonus, and other incentives. Wendy’s retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws.

NOTE: Wendy’s benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy’s benefits, bonus, and other incentives. Wendy’s retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws.