District Manager - Atlanta

SmartStop Self Storage, Inc.; Atlanta, Northern (GA, KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Healthcare

401(k) match

Paid Time Off

Mon-Fri schedule

Job summary

SmartStop Self Storage, Inc. is seeking a District Manager for the Atlanta area. This leadership role oversees district store activities, drives revenue, conducts audits, and guides staffing with a focus on exceptional customer service.

Ideal candidates bring multi-unit leadership experience, strong communication and coaching abilities, and the capacity to travel across the district to support stores and training initiatives.

Qualifications

• Multi-unit retail leadership experience required.
• Proven ability to meet and exceed performance standards.
• Excellent communication, interpersonal and motivational skills.
• Bachelor’s Degree preferred.

Responsibilities

• Accountable for all district store activities and operations.
• Meet revenue goals by achieving or exceeding monthly budgets.
• Conduct facility audits to ensure standards are met.
• Oversee daily staff activities and scheduling; provide feedback.
• Recruit, interview, and hire new staff members.
• Lead by example and coach staff to perform at their best.
• Travel within the designated area to stores, meetings and training.

Skills

Retail leadership

Staff development

Communication

Coaching staff

Education

Bachelor’s Degree preferred

Tools

MS Office

Web-based systems

Job description

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Careers

Join The SmartStop Team Today!

Why work at SmartStop? SmartStop is a growing organization with tremendous opportunities available. We offer competitive salaries and benefits along with enriching work environments. Ready to join the best team members in the industry?

Leading Together

At SmartStop, each employee brings unique experience and talent to their position and our true strength comes from collaborating and supporting one another. When we work as a team and lead together, we can achieve extraordinary results.

Embracing Change

We are committed to supporting our customers’ changing lives in a warm and welcoming way. We also recognize the importance of change as an organization and, while it is sometimes difficult, it is a necessary part of the process for our company and employees to evolve and grow.

Enhancing Everyone's Journey

We support our employees by providing positive work environments and embracing their individual pursuits. We contribute to the communities where we live and work through active participation in charitable initiatives. Finally, we care for our worldby reducing our impact on the environment.

District Manager - Atlanta US, GA, Carrollton, US, GA, Riverdale, US, GA, Lithonia

Think Outside the Box! Join a Company That’s Changing the Game!
At SmartStop® Self Storage, we believe in embracing change, driving innovation, and elevating every team member’s journey.

About Us

SmartStop® Self Storage (NYSE: SMA) is one of the largest self-storage operators in North America and a publicly traded real estate investment trust. Headquartered in sunny Ladera Ranch, California, SmartStop owns or manages more than 460 self-storage properties across 35 U.S. states, Washington, D.C., and Canada, comprising over 270,000 units and more than 35 million rentable square feet.

Our fully integrated team of more than 1,000 self-storage professionals is dedicated to delivering an exceptional customer experience and driving long-term value for our customers, investors, and communities.

SmartStop’s commitment to service excellence and workplace culture has been recognized with multiple industry honors, including being named to Newsweek’s Best Customer Service Award (2021, 2023 and 2024), earning the Reputation 800 Award (2022-2023), and being recognized as a Top Workplace in Orange County (2022-2024), an award based entirely on employee feedback regarding our culture, leadership, and values.

We’re growing fast — and we want you to grow with us.

Salary: starting at $90,000 + quarterly bonus

District Manager – Atlanta, GA - Job Summary

We’re looking for a self-driven, self-aware, leader who’s devoted to inspiring and motivating their team and providing exceptional customer experience.

• Accountable for all district store activities and operations impacting customers, staff, and the achievement of company goals/expectations through direct interaction and use of appropriate company resources.
• Meets company revenue goals by achieving or exceeding monthly budget expectations.
• Conducts facility audits to ensure physical and operational standards are being met.
• Directly oversees daily activities and scheduling of staff and provides feedback, positive and corrective.
• Recruits, interviews, and hires new staff members.
• Leads by example, creating a climate in which staff want to do their best by leading and communicating a shared vision with teammates and providing coaching and development.
• Travels within the designated area to every store and to other designated locations as directed by the company to attend meetings and training sessions

Qualifications

• Must have multi-unit retail sales/service operations leadership experience, preferably in transferable industry such as Retail Sales, Hotel, Restaurant, Leasing, Travel, Car Rental, or Equipment Rental.
• Proven ability to consistently meet and exceed performance standards.
• Excellent communication, interpersonal, and motivational skills.
• Proven ability to lead, develop, and coach staff.
• Strong analytical and problem-solving abilities.
• Ability to prioritize multiple projects and deal with numerous interruptions.
• Works well under pressure while meeting deadlines consistently.
• Ability to work independently with minimal supervision Demonstrated leadership in building, developing and retaining high-performing teams of hourly employees in a retail, sales, service or related industry.
• Exceptional communication, people skills, and time management skills.
• Proficient in MS Office and web-based systems.
• Passion for customer service excellence and coaching staff.
• Bachelor’s Degree preferred.

Benefits

• Annual compensation to include a base pay of $90,000 with a potential of up to $120,000 with a metrics-based quarterly bonuses and performance based annual bonus.
• Comprehensive group healthcare includes medical, dental, vision and life insurance.
• 401(k) with a generous employer match.
• Paid Time Off
• Monday thru Friday work schedule

Lead Together!

SmartStop® is committed to making the self-storage experience easy and hassle-free.
We operate hundreds of convenient locations throughout the United States and Canada, and support them with world-class customer service.

*Promos/Discounts valid on select units for limited time. Savings reflected in rates.

© 2026 SmartStop Self Storage.