District Manager

Family Dollar; Springfield (MA); On-site; USD 79,000 - 97,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar is seeking a District Manager to lead at least 15 store teams across the assigned area in Springfield, MA. You will drive profitability, deliver outstanding customer service, and maintain a safe, compliant work environment.

You will coach and mentor store managers, oversee merchandising and operations, recruit talent, and manage budgets to meet company goals. Travel up to 50% with overnight stays as needed across the district.

Qualifications

• High School diploma or GED required; bachelor’s degree preferred.
• Valid Driver’s License required.
• 5+ years retail experience with at least 2 years multi-store experience.
• Strong leadership and communication skills.
• Ability to lift up to 55 lbs and frequent walking/standing.

Responsibilities

• Lead 15+ store teams across the district to ensure profitability.
• Oversee merchandising, operations, and expense control programs.
• Coach and mentor store managers to meet business objectives.
• Drive sales, profitability, and expense management to meet goals.
• Ensure safety, compliance, and customer service excellence.
• Travel up to 50% with overnight stays as needed across the district.

Skills

Leadership

Communication

Team Building

Problem-Solving

Customer Service

HR Knowledge

Asset Protection

Analytical Skills

Microsoft Office

Education

High School diploma or GED

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Responsibilities

We’re seeking a District Manager to join our team to lead at least 15 store teams across the assigned area. Responsibilities include, but are not limited to, the following:

• Drive the success and profitability of stores while ensuring outstanding customer service and a safe, compliant work environment
• Oversee the execution of merchandising, operations, and expense control programs
• Lead, coach, and mentor store managers to meet and exceed business objectives
• Foster a collaborative and inclusive environment, promoting teamwork and open communication
• Source, recruit, hire, and develop store managers within the district to build a high-performing team
• Drive sales, profitability, and expense management to meet company goals, as well as develop and fulfill short- and long-term objectives
• Implement established processes and programs, ensuring operational consistency across the district
• Promote a culture of safety and compliance, conducting regular audits as needed
• Manage operational budgets and optimize store performance
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Champion a customer-first mindset across the district, setting high and consistent standards
• Travel up to 50% of the time with occasional overnight stays to support and oversee store operations across the district

Skills And Experience

• High School diploma or GED required; bachelor's degree preferred
• Valid Driver’s License is required
• At least 5 years retail experience with at least 2 years of multi-store experience is required
• Strong leadership and motivational skills along with the ability to build an effective team is required
• Ability to analyze, organize and present information and focus on results is required
• Strong business acumen and communication skill are required
• Human resources and asset protection skills
• Excellent customer service skills
• Strong decision-making and problem-solving skills
• Process management skills
• Ability to work in Microsoft Office is required
• Ability to regularly lift up to 55 lbs. from floor to above shoulder height is required
• Ability to handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

Perks And Benefits

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

Family Dollar is an equal opportunity employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Family Dollar. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment at Family Dollar is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Full time

Springfield, Massachusetts

FLDMA

Family Dollar

From

79000

To

97000

We are required to obtain specialized licenses for those of our stores that sell alcohol and/or tobacco. As a manager, you may be required by the local jurisdiction where a store is situated to provide certain detailed background information necessary to obtain a license to sell alcoholic beverages / tobacco products. Failure to comply and/or qualify for such license can lead to demotion or separation of employment.