District Manager

FirstCash; Seattle (WA); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental/Vision

Earned wage access

401k

Vacation

Sick leave

Tuition reimbursement

Employee discounts

Pet insurance

Discounts program

Job summary

FirstCash is seeking an experienced District Manager to lead a team of Store Managers across the Seattle area. You will coach leaders, implement company initiatives, and drive district profitability while maintaining strong store performance and customer service standards.

The role emphasizes travel between locations, a flexible retail schedule, and earnings potential including a bonus linked to district results.

Qualifications

• Minimum of 5 years of management experience, preferably in a multi-unit environment.
• Excellent interpersonal, listening, verbal and written communication skills.
• Strong computer skills including Microsoft Office, Word, Outlook and Excel.
• Ability to work in multiple locations and travel as needed.

Responsibilities

• Directly supervise six to eight Store Managers and coach them to drive performance.
• Develop and maintain relationships with Regional Manager and Corporate staff.
• Lead leadership development and succession within the district.
• Ensure execution of new company initiatives and policies across stores.
• Review district/store performance and drive profitability through service excellence.

Skills

Management experience

Retail leadership

Communication skills

Budgeting

Interpersonal skills

MS Office

Excel

Education

High school diploma

Tools

Microsoft Office

Word

Outlook

Excel

Job description

We are looking for an experienced/professional multi-unit (retail) District Manager within Seattle, WA area.

Qualified applicants can earn: $85,000 to $100,000 per year

(Pay rate based on salary plus applicable monthly bonus based on district performance) FirstCash (also known as First Cash Pawn, Cash America Pawn, Cashland, SuperPawn and other pawn brands) operates corporate owned, pawn and retail locations across the entire US and six-countries. Our District Manager Training program is designed to walk you, step-by-step, through every role within the field operations job evolution (i.e. Pawnbroker, Assistant Manager, Store Manager and District Manager).

FirstCash Benefits Package

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• Our Earned Wage Access* program is available to all employees on the second (2nd) day of employment. Employees have access to withdraw (up to) 50% of the wages earned up to seven (7x) times in a payroll cycle.
• Auto-enrollment in the FirstCash 401k** program after six (6) months of employment.
• VACATION: Employees are granted one (1) week of paid vacation after completing six (6) months of active, full-time service. Eligible employees are provided an additional week (40 hours) of vacation after completing one (1) year of active employment and two (2) weeks (80 hours) of vacation on each anniversary date thereafter (*if applicable, the PTO/Vacation Grant is adjusted in accordance with state/local municipality requirements).120 hours after five (5) years.
• SICK/PERSONAL: Eligible employees are granted 8 hours (after 6 months of employment) to be used before their first anniversary (1st) and granted 16 hours each anniversary thereafter (years 2-5) (if applicable, sick time is adjusted and granted in accordance with state/local municipality requirements).24 hours after five (5) years.
• Tuition Reimbursement with FirstCash Education (allowing UP TO $2,000 per year) is available to full-time employees who meet the minimum program requirements.
• Employee discounts are available to all employees on the first day of active employment.
• Access to the FirstCash Pet Insurance program.
• Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks!

Position Summary

Our District Managers are responsible for developing, coaching and leading a team of Store Managers who can successfully execute all company initiatives while ensuring that all financial results meet or exceed plan. It is the responsibility of the District Manager to facilitate communication between the Regional Manager and the Store Managers and vice versa. The District Manager will make certain that all messages across the district remain consistent. This position will champion and facilitate the execution of all new company initiatives.

This position is a non-exempt position; PLUS District Managers can earn a bonus based on their district performance. The successful District Manager's actual pay will be based on various factors, such as: work location, qualifications and experience.

Responsibilities during the training process will include:

(This is a representative list of the general duties the position may be asked to perform and is not all-inclusive; other duties may be assigned as needed.)

• Directly supervises six to eight Store Managers and coaches them to proactively motivate and effectively manage and support their teams.
• Actively develops business partner relationships with the Regional Manager, HR Business Partner and Corporate (FSC) personnel.
• Develops and Builds Leadership Talent throughout the District by partnering with HR and Learning & Development to provide opportunities for high-level performers.
• Recruits proactively from outside the company in order to improve the overall talent level within the District.
• Ensures proper and effective execution of new company initiatives and policies.
• Reviews District and store performance reports and discusses trends or issues with Store Managers and coaches them to correct these issues or to take advantage of opportunities.
• Ensures good financial results and profitability through execution of the fundamentals of customer service and operations.
• Balances monitoring store performance and compliance with onsite coaching and development of store personnel. A minimum of 90% of the work week is spent visiting stores, with the driving ability and transportation means necessary to travel between locations, to meetings, or to other districts to assist.
• Focuses on key competitors and growth opportunities within the District and communicates findings to the Regional Manager. This includes possible store start?ups and acquisitions.
• Collects and offers feedback on current programs and communicates identified best practices within the District to the Regional Manager.
• Responds to distinctive features of local Districts to achieve the best results.
• Empowers the Store Managers to be decision-makers while staying consistent with company/district strategies and/or policies.
• Manages the district staffing and moves personnel around to improve performance or respond to sudden needs.
• Builds goodwill and relationships within the communities in which we operate.
• Other related duties as assigned.

Minimum Requirements & Qualifications

• Must have a valid driver's license and appropriate personal transportation to drive frequently throughout the workday, to and from stores as needed.
• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties and tasks for extended periods of time (in accordance with federal, state, local law) some of which include, but are not limited to, standing, stooping, walking, climbing, and pushing, pulling and lifting.
• Ability to work with firearms and to become firearms certified, including being the "Responsible Party" (FFL locations).
• Able to work in multiple locations, as business needs dictate.
• Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
• Minimum of 5 years of management experience, preferably in a multi?unit environment
• Ability to multi?task and prioritize, detail oriented
• Ability to read and analyze financial reports
• Quantitative aptitude and experience managing budgets
• Desire and ability to coach and develop others
• Excellent interpersonal, listening, verbal and written communication skills
• Strong computer skills including Microsoft Office, Word, Outlook and Excel
• Minimum 18 years of age
• High School Diploma, GED, or equivalent experience

Commission Plan Information

The District Manager bonus / incentive plan is proprietary to FirstCash. Applicants are provided more details regarding the bonus / incentive plan during the interview process.

Note: The information contained in this description is not intended to be an all-inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job. Management has the discretion to assign/reassign duties and responsibilities to this job at any time. Duties and responsibilities may be subject to change at any time due to reasonable accommodation or other reasons.

Should you be offered and accept a position with us, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.

Payrates will not be below any applicable local minimum wage requirements.

Submission of your application confirms your “opt-in” desire to receive additional phone, text and email communications from the FirstCash Talent Acquisition Team. These communications include information about the specific job being applied for and other potential opportunities available within the FirstCash job opportunity network. Message and data rates may apply. You can unsubscribe to text messages by replying STOP within the message at any time. You can unsubscribe from email communications by clicking unsubscribe, within the email, at any time. Visit https://firstcash.com/privacy-policy for additional questions or information.

FirstCash Holdings, Inc. is an Equal Opportunity Employer

It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, FirstCash will provide reasonable accommodations for qualified individuals with disabilities.