District Manager

TOCA Football; Novi (MI); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive Pay

Employee Assistance Program

Fit Membership

Discount Marketplace

TOCA Training Sessions

Food & Beverage Discount

Job summary

TOCA Football in Novi, Michigan is seeking a District Manager responsible for the performance across multiple TOCA centers in the Dallas-Fort-Worth region. This role will focus on developing General Managers and ensuring consistent guest experiences.

The ideal candidate will have over 5 years of multi-unit leadership experience in the retail or hospitality industries and a proven record of driving operational performance and revenue growth. Strong communication skills and financial acumen are required.

Qualifications

• 5+ years of multi-unit leadership in relevant industries.
• Proven track record in operational performance.
• Strong financial skills managing P&L.

Responsibilities

• Drive performance and profitability across TOCA centers.
• Recruit and develop effective General Managers.
• Ensure excellent guest experience and brand consistency.

Skills

Multi-unit leadership experience

Driving revenue growth

Coaching General Managers

Strong financial acumen

Communication skills

Job description

About TOCA Soccer

At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they’re kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill level. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA — whether it is our dedicated team members or esteemed guests.

What makes a TOCA Teammate?

• Play Hard
• Care Deeply
• Grow Together
• Strive for Excellence
• Create Awesome Experiences

Why You'll Love Being a Part of the TOCA Team

You’ll have full access to our TOCA Treats, which include (but are not limited to!):

• Competitive Pay & On-Demand Pay
• Employee Assistance Program
• Active & Fit Membership
• Benefits Hub Discount Marketplace

So many TOCA Perks we can't name them all, but we'll try: 4 TOCA Training Sessions, 50% Off Classes, Free Pick-Up/League Play, 1 Free Birthday Party, Food & Beverage Discount, and 2 Free Packages to share with your squad.

Job Highlights

Job Title: District Manager
Location: Dallas‑Fort‑Worth - Texas Market
Reports To: Senior Director of Operations
Employment Type: Full-Time

Position Overview

The District Manager drives performance across multiple TOCA centers by developing General Managers, scaling consistent player and guest experiences, and delivering market growth. This leader ensures every center operates as a high‑performing business, development environment, and community hub aligned with TOCA’s mission. The role is responsible for elevating leadership capability, strengthening operational execution, and expanding TOCA’s market presence while maintaining excellence in player development and guest experience.

Your Game Plan

On the Field: Business & Operational Performance (40%)

• Drive consistent execution, profitability, and product excellence across all centers
• Hold General Managers accountable for delivery of TOCA Experience Commitments
• Drive performance across all TOCA products through structured leadership and performance coaching
• Improve revenue growth, utilization, and revenue per square foot performance
• Monitor retention, NPS, and engagement metrics to increase lifetime value
• Ensure coaching standards, curriculum execution, and training technology drive measurable player development
• Maintain brand, safety, and operational consistency across all locations

Team Captain: Leadership & Talent Development (30%)

• Recruit, develop, and coach General Managers into strong business and experience leaders
• Build leadership pipelines and succession plans across centers
• Drive accountability through performance coaching and talent reviews
• Scale TOCA culture, service standards, and teammate engagement
• Champion learning, coaching education, and technology adoption

Home Field Advantage: Guest Experience & Brand Leadership (20%)

• Ensure each center operates as TOCA’s “third home” for players, families, and communities
• Drive consistent guest lifecycle execution from first visit through long‑term engagement
• Strengthen relationships with local clubs, schools, and youth organizations
• Protect and elevate TOCA’s brand presence and reputation in each market
• Partner with Marketing and Sales to drive acquisition, retention, and product expansion

Big Picture Play: Market Growth & Strategic Execution (10%)

• Use performance data and center analytics to guide leadership coaching and business decisions
• Identify operational improvements, programming opportunities, and innovation initiatives
• Support regional expansion efforts and ensure readiness for new center openings
• Provide field insights to inform product development and company initiatives

What You Bring to the Pitch

Required:

• 5+ years of multi‑unit leadership experience in retail, hospitality, sports, fitness, or experiential businesses
• Proven track record of driving revenue growth and operational performance across multiple locations
• Experience developing and coaching General Managers or senior‑level leaders
• Strong financial acumen with experience managing P&L performance
• Ability to lead in fast‑paced, growth‑oriented environments
• Strong communication, coaching, and performance management skills
• Willingness to travel within assigned markets

Preferred Skills

• Experience in youth sports, fitness, or experiential brands
• Background in scaling multi‑location operations
• Experience supporting new market openings or expansion initiatives
• Passion for player development and community impact

TOCA Football is an equal opportunity employer. We celebrate diversity throughout our organization. Please note, while we aim to provide a comprehensive job description, responsibilities may evolve as the organization continues to grow and business needs change.