District Manager

BP PLC; Northern (KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

flexible working options

generous paid parental leave

excellent retirement benefits

Job summary

BP plc in the United States seeks a District Manager to lead a portfolio of travel centers, setting strategic direction and ensuring profitable, safe operations while delivering an outstanding guest experience.

This role requires residency in Idaho, Nevada, Utah, or Wyoming and involves travel within the district to coach leaders, supervise audits, and optimize financial performance. Strong leadership and analytical skills are essential.

Qualifications

• Bachelor’s degree in a related field.
• 8+ years of successful multi-unit leadership experience.
• Strong negotiation, leadership, and analytical skills.
• Understanding of gross margin, ROI, inventory turns and basket size.
• Ability to work across departments and manage multiple priorities.
• Excellent verbal and written communication; proficient in MS Office and POS systems.
• Strong planning and financial competence including understanding of P&L drivers.

Responsibilities

• Lead, coach, and develop General Managers and leadership teams across locations.
• Audit safety, service quality, site appearance, and operational procedures.
• Analyze P&L, budgets, coverage ratios, and expenses to drive performance.
• Drive exceptional customer service and guest experience across locations.
• Travel within the district; maintain a valid driver’s license.
• Stay current on regulatory requirements and lead certification for restaurants.

Skills

Leadership

Negotiation

Analytical thinking

Financial acumen

Excel

PowerPoint

POS systems

Cross-functional

Communication

P&L management

Education

Bachelor’s degree

Associate degree

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Job Family Group: Retail Group

Job Summary

The District Manager serves as an inspirational, strategic leader responsible for supervising multiple travel centers within a defined geographic region. This role provides the vision, direction, and operational leadership required to ensure each location operates safely, efficiently, and profitably while delivering an exceptional guest experience. The District Manager builds and sustains a high‑performing leadership team by setting clear expectations and driving excellence across all areas of the business, including operations, financial performance, personnel development, marketing execution, compliance, and site appearance. This leader plays a critical role in ensuring we return every traveler to the road better than they came. This position requires residency in Idaho, Nevada, Utah or Wyoming.

Key Responsibilities

Leadership & People Development Lead, coach, and develop General Managers and their leadership teams across all assigned locations. Model professionalism, integrity, and high ethical standards, inspiring teams to uphold the same values. Partner with Talent Acquisition to identify, attract, and retain top management‑level talent, both internal and external. Assess staffing levels, build leadership capability, and develop strong successor pipelines. Cultivate a culture of accountability, engagement, and continuous improvement.

Operational Excellence Ensure consistent execution of company standards related to safety, service quality, site appearance, and operational procedures. Conduct regular and unannounced audits, including inventory counts, cash drawer inspections, safe controls, and reconciliation of discrepancies. Coach General Managers to maintain proper non‑fuel inventory levels, cash controls, product pricing, and product mix. Maintain operational knowledge of POS systems and ensure teams adhere to established processes.

Financial & Business Performance Establish and own district‑level goals aligned with company objectives related to people, profit, safety, service, and quality. Analyze P&L statements, budgets, coverage ratios, and expense reports to drive sustainable financial performance. Supervise key performance indicators, find opportunities for improvement, and communicate insights to the Area Director and truck service leadership. Ensure each location operates as a profitable, well‑run business with strong cost controls and revenue optimization.

Customer Experience Champion exceptional customer service standards across all locations. Coach teams on effective service principles and engage directly with customers when needed to resolve issues. Ensure every traveler receives a consistent, high‑quality experience.

Compliance & Certification Stay current on industry guidelines, regulatory requirements, and operational standards. Complete required lead certification for the majority of restaurant brands managed (minimum of two).

Travel Travel regularly within the district, including occasional overnight stays. Maintain a valid driver’s license.

Qualifications

• Required Bachelor’s degree in a related field or major.
• 8+ years of successful multi‑unit leadership experience with demonstrated positive results.
• Strong negotiation, leadership, and analytical skills.
• Deep understanding of category performance indicators such as gross margin, ROI, inventory turns, and basket size.
• Ability to work effectively across departments and manage multiple priorities.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Excel, Word, and PowerPoint, with operational understanding of POS systems.
• Strong planning and financial competence, including understanding of P&L drivers, budgets, and expense management.
• Demonstrated ability to lead through influence, drive performance, and achieve operational excellence.

• Preferred Associate’s or bachelor’s degree.
• Experience in travel centers, retail, hospitality, or related industries.
• Proven ability to benchmark competitors and stay current with industry trends, technology, and regulatory changes.

Why join us

At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits ( https://exploreyourbenefits.com/landing.html) to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

• flexible working options
• a generous paid parental leave policy
• excellent retirement benefits

Travel Requirement: Up to 75% travel should be expected with this role

Relocation Assistance: This role is not eligible for relocation

Remote Type: This position is a hybrid of office/remote working

Skills

• Agility core practices
• Agility core practices
• Agreements and negotiations
• Analytical Thinking
• Business Acumen
• Business process improvement