District Manager

sweetgreen; New York (NY); On-site; USD 115,000 - 125,000; Full time

Benefits offered by this job

Stock options

Medical, dental + vision insurance

Flexible PTO plan

401k program

Paid family leave

Complimentary greens

Free sweetgreen swag

Bonus potential

Job summary

sweetgreen is seeking an Area Leader to develop a deep bench of managers and lead store operations across multiple locations. You will recruit top talent, drive performance using people, financial, and customer metrics, and exceed P&L objectives with a focus on top-line sales and productivity.

You will train and coach head coaches, foster cross-functional partnerships, and strengthen community connections while upholding sweetgreen’s policies and culinary standards.

Qualifications

• 5+ years of restaurant experience, 3+ years in multi-unit management.
• Experience balancing openings with existing operations and managing multiple projects.
• Strong communication and team engagement.
• Highly organized, adaptable to change.
• 2+ years front-of-house and back-of-house management.
• Ability to identify root causes and drive performance improvements.
• Experience with food safety, HAACP, wage & hour, immigration regulation.
• Proficient in Microsoft Office.

Responsibilities

• Develop internal succession planning and build a bench of managers.
• Recruitment of high-potential internal and external talent.
• Improve performance focusing on people, financial, and customer metrics.
• Meet/exceed annual P&L objectives with focus on top-line sales and productivity.
• Drive top-line sales via community marketing, product launches, and merchandising.
• Train and coach locations to deliver exceptional customer experiences and high quality culinary operations.
• Lead head coach development through goal setting and feedback.
• Foster cross-functional partnerships to support stores and remove barriers.
• Create a positive team environment and share best practices.
• Grow community connections through store programs.

Skills

Restaurant management

Multi-unit leadership

Communication skills

Organizational skills

Front of house management

Back of house management

Regulatory compliance

Microsoft Office

Tools

Microsoft Office

Job description

The Area Leader Has The Following Core Responsibilities

• Developing internal succession plan and a deep bench of managers at all levels of store operations by developing head coaches and the ability to identify “raw” talent. Candidate will have a clear understanding of how to move capability and performance and a sense of urgency to do so.
• Developing and coaching an understanding of the sweetgreen profile and driving recruitment of high-potential internal and external talent.
• Driving continuous performance improvement focusing on leading indicators and established key metrics. Candidate will be balanced in their approach focusing on people, financial, and customer experience metrics equally.
• Meeting/exceeding annual P&L objectives with a primary focus on top-line sales, productivity, and production management.
• Driving top-line sales performance by fostering customer connections through community marketing, throughput and technology initiatives, new product launches and an in-depth merchandising mentality.
• Training, coaching, and inspiring all locations to deliver exceptional customer experiences and high quality culinary operations ensuring a commitment to sweetgreen’s operational policies and procedures.
• Leading head coach development both personally and professionally through goal setting, coaching and feedback, and an innate understanding of what makes people tick, always connecting development to improved performance.
• Developing strong cross-functional partnerships that ensure the right support is provided to the stores to improve performance and remove barriers to focusing on the customer, people, and results.
• Fostering a positive, team-oriented environment with a healthy competitive spirit that ensures the sharing of best practices and a commitment to goal achievement.
• Fostering and growing strong community connections within each restaurant neighborhood by leading head coaches to develop brand ambassadors and maximizing sweetgreen community-based programs.

About You (minimum Requirements)

• 5+ years of prior restaurant experience with 3+ years of multi-unit management.
• Proven experience balancing focus on new store openings and existing business performance: can manage multiple projects, delegates freely with quality follow and drive new store support and project management.
• Strong communication skills that engage people in a genuine, authentic way. Proactively connects to the team to drive behavior and results.
• Highly organized, able to multi-task, and easily adapts and respond to change.
• 2+ years of experience in both front of house and back of house/kitchen operation management.
• Disciplined approach to priority setting with the ability to identify the root cause of store operations and people opportunities, and move quickly to improve performance.
• Demonstrated management of applicable restaurant regulatory areas, including: employee safety; HAACP; wage + hour; immigration; food safety.
• Proficient computer skills in the Microsoft Office suite.
• Personal characteristics reflective of sweetgreen: high-energy, action oriented, self-motivated, positive and humble attitude, service-focused, flexible, fun-loving personality, and ethical with a high degree of integrity.
• Belief in and passion for the sweetlife and sweetgreen’s core values.

About Our Sweetlife

• Competitive base salary + 20% bonus potential
• Stock options
• Medical, dental + vision insurance plans to suit your and your family's needs
• Flexible PTO plan
• 401k program
• Paid family leave; we believe in fully supporting new parents
• Complimentary greens
• Free sweetgreen swag
• An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
• A collaborative team of people who live our core values and have your back
• A clear career path with opportunities for development, both personally and professionally

About Us

Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities. As we grow, we are committed to developing our people in our restaurants and at our support center, so that everyone can be part of the movement. When you join Sweetgreen, you not only invest in your own future but help create spaces where food, people, and purpose come together.

Salary Range For This Role

Starting salary range based on experience

$115,000—$125,000 USD

Sweetgreen provides equal opportunities for all employees and applicants, without regard to sex or gender, gender identity, gender expression, age, race (including traits historically associated with race, such as hair texture and protective hairstyles), religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service in the uniformed services of the United States, or any other consideration protected by federal, state, or local law.

California residents: Review our applicant privacy notice HERE.