District Manager

Baseline Fitness; Minnetonka (MN); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and oneFamily

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Monthly vehicle reimbursement

Monthly cell phone reimbursement

Unlimited PTO

Job summary

Planet Fitness PF Baseline Fitness is seeking a District Manager to oversee 4–8 clubs within a defined district. You will ensure consistent customer experiences, enforce brand standards, and drive staff performance across locations.

This role requires strong leadership, excellent communication, and the ability to travel between clubs. You will supervise Club Managers, manage payroll, and maintain operational integrity while fostering growth opportunities for your team.

Qualifications

• Minimum 2–3 years of multi-unit experience overseeing a minimum of four locations.
• Willingness to travel.
• Strong customer service and leadership skills.
• Excellent communication and organizational abilities.

Responsibilities

• Maintain outstanding customer experience across all district locations.
• Ensure operational consistency with Planet Fitness and Baseline Fitness standards.
• Oversee hiring, coaching, and development of Club Managers.
• Manage facility maintenance, vendor relations, and inventory.
• Approve weekly payroll and monitor club operations.
• Lead district coordination and staff training programs.
• Schedule management and in-club presence 70% of the time.
• Handle customer complaints and mystery shops.

Skills

Multi-unit management experience

Customer service excellence

Leadership and people development

Strong communication skills

Willingness to travel

Education

High school diploma

Job description

Job Summary

Responsible for managing everything within the four walls for all Planet Fitness locations in a defined Planet Fitness district. District Managers will have between 4-8 locations per district, including 4-8 Club Manager direct reports.

• Maintain outstanding and consistent customer experience throughout all Planet Fitness locations within the district.
• Operational consistency amongst all clubs within the region, including but not limited to:
• Planet Fitness and Baseline Fitness brand standards
• Club cleanliness
• Policy implementation
• Weekly payroll approval
• Facility maintenance and repair
• Vendor and inventory
• Responsible for hiring, coaching, developing, reviewing and potential disciplinary actions of Club Managers within district.
• Develop and train staff to build a bench for the Club Manager positions.
• Perform monthly club facility BER inspections and complete Club Manager monthly bonus sheets.
• Effectively manage communication with all operations personnel within the district, including consistent communication with Club Managers
• District PE at PF coordination and management (assist in hiring, training, and weekly planning). Track classes on a weekly basis and maintain monthly PE at PF Trainer Calls.
• Responsible for ensuring 100% operations of all locations in a district which may require filling in as Club Manager in a situation where a club has no manager.
• Handle all incoming email complaints and mystery shops from district location.
  
• District manager schedules are approved by the Regional Manager monthly.
• The expectation is that 70% of the District Managers time is spent in the clubs.
• When not traveling or doing office work, District Managers should be working the standard Club Manager schedule in the clubs.
  
• Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs.
• Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem.
• Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
• Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
• Communication: Ability to maintain timely and effective communication with staff, supervisors, and various departments to increase productivity and to prevent misunderstandings or disagreements from arising.
  

Job Title: District Manager

Reports to: Regional Manager

Status: Full Time/Supervisor/Exempt

Job Summary

Responsible for managing everything within the four walls for all Planet Fitness locations in a defined Planet Fitness district. District Managers will have between 4-8 locations per district, including 4-8 Club Manager direct reports.

Essential Duties And Responsibilities

• Maintain outstanding and consistent customer experience throughout all Planet Fitness locations within the district.
• Operational consistency amongst all clubs within the region, including but not limited to:
• Outstanding member experience
• Planet Fitness and Baseline Fitness brand standards
• Club cleanliness
• Policy implementation
• Weekly payroll approval
• Front desk management
• Facility maintenance and repair
• Vendor and inventory
• Responsible for hiring, coaching, developing, reviewing and potential disciplinary actions of Club Managers within district.
• Develop and train staff to build a bench for the Club Manager positions.
• Perform monthly club facility BER inspections and complete Club Manager monthly bonus sheets.
• Effectively manage communication with all operations personnel within the district, including consistent communication with Club Managers
• District PE at PF coordination and management (assist in hiring, training, and weekly planning). Track classes on a weekly basis and maintain monthly PE at PF Trainer Calls.
• Responsible for ensuring 100% operations of all locations in a district which may require filling in as Club Manager in a situation where a club has no manager.
• Handle all incoming email complaints and mystery shops from district location.
  

District Manager Schedule

• District manager schedules are approved by the Regional Manager monthly.
• The expectation is that 70% of the District Managers time is spent in the clubs.
• When not traveling or doing office work, District Managers should be working the standard Club Manager schedule in the clubs.
  

Essential Behavior Requirements

• Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs.
• Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem.
• Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
• Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
• Communication: Ability to maintain timely and effective communication with staff, supervisors, and various departments to increase productivity and to prevent misunderstandings or disagreements from arising.
  

Minimum Qualifications

• Honesty and good work ethic
• High school diploma
• Willingness to travel
• At least 2-3 years of multi-unit experience overseeing a minimum of four locations at once.
• Strong customer service skills
• Strong communication, organizational and leadership skills
• Basic computer proficiency
  

Benefits

• Dollars for Scholars Program
• Employee Appreciation Program
• Free Membership for self and one family member or friend
• Team Member Support Team
• Health, Dental and Vision Insurance
• Critical Illness Insurance
• Short Term Disability Insurance
• Accident Insurance
• Voluntary Life Insurance
• Pet Insurance
• HSA
• Advancement Opportunities
• Monthly vehicle reimbursement
• Monthly cell phone reimbursement
• Unlimited PTO
  

Check us out on LinkedIn at:

Planet Fitness - PF Baseline Fitness

Compensation:

$65,000.00 - $65,000.00 per year

JOIN THE CLUB.

Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.