District Manager

Gannett; Milwaukee (WI); On-site; USD 70,000 - 95,000; Full time

Job summary

Gannett Publishing Services/USA TODAY CO. in Milwaukee, WI is seeking a District Manager responsible for Home Delivery, Single Copy, and HD/SC distributions within a defined geographic area.

The role includes managing contractor networks and ensuring service quality to sustain volumes and revenue. The position requires leading and training a distribution team, optimizing routes and schedules, and aligning with company SOPs and regulatory requirements.

Qualifications

• Strong management and training experience.
• Good math and computer skills.
• Experience negotiating with independent contractors.

Responsibilities

• Oversee distribution for the defined geographic area, including up to 20,000 daily & Sunday distribution.
• Recruit, negotiate and maintain contracts with independent contractors for defined geographic areas.
• Split and realign delivery areas, manage dealer relations, collections/returns, and monitor contract performance.
• Ensure customer/subscriber service levels, and drive growth in circulation and revenue within the district.

Job description

District Manager

Gannett Publishing Services/USA TODAY CO.

Milwaukee, WI

This position has direct distribution responsibility for all Home Delivery, Single Copy or HD/SC combination and reports to the Distribution Manager. Responsibility will be for a defined geographic area, comprised of up to 20,000 daily & Sunday distribution, annual revenue of $2 Million and expenses of $1 Million. This includes home delivered, single copy, blue chip, education, and non-daily circulation from USCP and USAT along with a number of third party distribution partner contracts,. The District Manager may also receive work assignments within many areas of the distribution function, which may include transportation, customer service, and redelivery operations.

The primary role of the District Manager is to achieve company objectives and oversee an independent contractor carrier force. The District Manager will also contribute to growing circulation volumes and revenue within the assigned district, by ensuring customer/subscriber service and satisfaction levels are met or exceeded. This position works part of the time in an office or distribution center and majority of the time within the assigned newspaper district or distribution area.

The successful candidate will work flexible hours recruiting, negotiating and maintaining contracts with independent contractors for defined geographical areas. They will also split and realign delivery areas, manage dealer relations, collections/returns, deliver open / down routes and monitor contract performance.

Manage financial and distribution performance metrics for their defined geographic area. Provide input to budgets for the area. Ensure the efficient distribution of products through initiation of route restructuring, consolidation, splits or other means designed to maximize volumes while limiting expense exposure. Work with other District Managers in the same geographic areas to improve efficiencies.

This position will insure that contractors adhere to their contractual obligation for customer service, complaint resolution, reporting, compliance of all local, state and federal laws. Overall responsibility for insuring product position, rack sales effectiveness, point of purchase material application, timely reporting, accounts receivable and adjustments. Manage product integrity (ABC/insert verification), field verification of TMC, bonding, and letters of credit. Managing drop times, delivery sequence/schedules, and contingency planning.

This position promotes customer satisfaction, and is responsible for ensuring that SOP's/contracts for customer service, complaint resolution, reporting, compliance of all local, state, federal, and Gannett regulations and policies are established and implemented consistently across the region in the delivery area.

Strong management and training experience, good math and computer skills. Will manage home delivery and single copy operations in terms of total number of subscribers, number of wholesalers and collections. Will also be responsible for expense management in terms of delivery expense, subsidy and part-time staffing hours.

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