District Manager

Qdoba; Louisville (KY); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health, dental, vision

Life insurance

Auto stipend

Profit-sharing bonus

Job summary

QDOBA Mexican Eats is seeking an energetic Restaurant District Manager who will provide multi-unit leadership to restaurant level Managers in the Louisville area, driving sales, training, safety and profitability.

This highly visible role requires delivering guest service excellence, operational effectiveness and strong revenue results while promoting a guest-centric culture and community engagement across assigned restaurants.

Qualifications

• 3+ years of impactful restaurant multi-unit leadership experience.
• Fluent in English with strong interpersonal and collaborative management skills.
• Maintains professionalism and optimism in all situations.
• Self-starter who takes initiative and accepts responsibility.
• Good listener and able to motivate others.
• Proficient in business software, especially Microsoft Office.
• Demonstrates integrity and ethical behavior.

Responsibilities

• Ensure management and staff meet food quality, cleanliness and service standards.
• Achieve financial objectives through effective people, product, service and facility management.
• Manage to budget and monitor daily operating numbers.
• Think strategically and help managers identify trends and act to improve sales and profit.
• Promote QDOBA in the local community and network with community leaders.
• Foster guest-centric culture and coach managers to improve guest experience.
• Provide feedback and resolve guest complaints timely and professionally.
• Conduct high impact visits and evaluate guest experience.
• Develop relationships and promote a respectful work environment; address employee issues.
• Oversee training and development for management and team leaders; plan succession.

Skills

Restaurant multi-unit leadership

Interpersonal skills

Self-motivation

Active listening

Leadership

MS Office proficiency

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

District Manager

Full Time Management Dixie Highway, Louisville, KY, US

24 days ago Requisition ID: 1341

Salary Range: $75,000.00 To $85,000.00 Annually

QDOBA Mexican Eats is seeking an energetic Restaurant District Manager who has a passion for flavorful food and a guest-centric culture. The Restaurant District Manager will play a key role in providing multi-unit leadership to restaurant level Managers including driving restaurant sales, training, & safety, and profitability.

This is a highly visible role tasked with consistently delivering guest service excellence, operational effectiveness and strong revenue results.

KEY DUTIES/RESPONSIBILITIES:

• Ensure all management and employees are focused on meeting and exceeding guidelines related to food quality and excellence, facility cleanliness, maintenance practices and service procedures
• Attain the financial objectives of the business through effective management of people, product, service and facility processes, including a focus on the revenue and profit components
• Manages to budget; follows-up daily on the operating numbers
• Thinks strategically and helps managers to identify trends and implement action plans to improve restaurant sales and profit.
• Performs an active role in promoting the Qdoba restaurant in the local community, including networks with community leaders to establish relationships; participates and represents the Company in community events; keeps informed of local competitor activities.
• Promotes a guest-centric culture and holds restaurant managers accountable for continuously improving the guest experience, including: reviews guest experience reports (i.e. Voice Of Guest, Earn the Next Visit, guest relations calls), coaches and empowers restaurant management to deliver on all aspects of the guest experience including food quality and safety, speed of service, employee friendliness, problem resolution, cleanliness and order accuracy.
• Provides constructive and actionable feedback; follows-up with managers to ensure timely and professional resolution of guest complaints and guest issues; contacts guest as needed.
• Conducts high impact visits to the restaurants to observe all areas of operations and evaluate the guest experience.
• Develops relationships with restaurant employees and promotes a work environment of mutual respect; seeks and acts upon employee feedback; addresses employee relations issues and ethics calls; conducts employee investigations and resolves issues.
• Oversees the ongoing training and development of internal and external candidates for management and team leader positions; partners with management to identify development needs and implement development plans; and ensures succession management by leading training sessions and workshops.

QUALIFICATIONS:

• 3+ years of Impactful Restaurant Multi-Unit Leadership experience.
• Requires ability to speak, read, and write effectively in English; excellent interpersonal skills and collaborative management skills.
• Maintains professionalism and optimistic attitude in all situations.
• Is a self-starter who takes initiative and willingly accepts responsibility.
• Good listener, self-motivator and can motivate others.
• Proficient knowledge of personal computers and related business software applications (Microsoft Office).
• Demonstrates integrity and ethical behavior.

PHYSICAL REQUIREMENTS:

• Ability to move freely throughout the restaurant; ability to drive a motor vehicle and travel to restaurants and other business locations approximately 85%-90% of time.

COMPENSATION & BENEFITS

• Base salary of $75,000 per year to $85,000 per year based on qualifications and experience.
• Strong and attainable monthly profit-sharing bonus
• Auto stipend paid at the beginning of each monthly period
• Health, Dental, Vision, and Life Insurance