District Loss Prevention Manager

Ollie's Bargain Outlet, Inc.; Wilkes-Barre (Luzerne County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and RX coverage

401K with company match

20% associate discount

Company vehicle provided

Strong career growth opportunities

Job summary

Ollie's Bargain Outlet, Inc. is seeking a District Loss Prevention Manager to oversee safety and shrinkage control across multiple store locations in Luzerne County, Pennsylvania. The role demands a proactive approach to loss prevention and training, ensuring safety protocols are met and maintained.

Qualifications include a high school diploma and three years of experience in loss prevention. Candidates should possess outstanding communication skills and be able to work a flexible schedule. Benefits include medical coverage, a company vehicle, and career growth opportunities.

Qualifications

• Minimum of three years of experience in loss prevention in a retail service-oriented business.
• Ability to learn and communicate new processes to associates.
• Prior interviewing/investigation certification such as WZ or Reid.

Responsibilities

• Investigate asset losses and determine proper disciplinary actions.
• Conduct physical security checks and maintain CCTV systems.
• Train associates in Asset Protection and safety procedures.

Skills

Sound judgment

Outstanding interpersonal and listening skills

Efficient planning and prioritization

Education

High School diploma or equivalent

Two- or four-year degrees related to criminal justice

Job description

Join our team and live the Ollie-tude!: (Ollie’s Core Values)

Benefits

• BE A TEAM PLAYER - Associates are expected to be supportive and work together.
• BE CARING - How do I treat others with courtesy, dignity, and respect?
• BE VALUE OBSESSED - Live the “good stuff cheap” mindset.
• BE COMMITTED - Operate with grit, passion, tenacity, and action.
• BE GROWING - How do we get better every day?
• BE REAL - Associates should be honest, transparent, genuine, trustworthy, and sincere.
• Medical, Dental, Vision, and RX coverage.
• 401K, generous company match with immediate vesting.
• Strong field sales career growth & talent development culture for top performers
• 20% associate discount on all Ollie’s purchases.
• Vast array of voluntary benefits.
• Company Vehicle provided
• Laptop computer

Position Overview

The District Loss Prevention Manager ensures shrinkage control and improves safety in the stores through proper investigation and training. This position is responsible to provide feedback, guidance and protection for our Team Leaders and Associates. This role has oversight and responsibility for approximately 18-20 store locations.

Locations

• Pennsylvania - Shillington, Shamokin Dam, Lewistown, Scranton, Johnstown, Altoona, Wilkes-Barre, Cressona, Clearfield, State College, Hazelton, Reading, Mt. Pocono, Mill Hall, Pennsdale, Huntingdon, Bloomsburg

Primary Responsibilities

• Investigate reports of asset losses, injuries, or harassment to determine proper facts and execute proper disciplinary actions.
• Conduct physical security checks to minimize asset loss and maintain CCTV and Alarm systems.
• Train new associates in the areas of Asset Protection and safety.
• Create and recommend ideas for increased shortage control and fewer accidents
• Conduct safety inspections and follow up with correction of safety issues with stores to ensure safe work environments.
• Reinforce store’s Asset Protection and safety awareness by attending and participating in store meetings.
• Additional responsibilities to be determined as business needs arise.
• Partner and communicate with District Team Leaders to ensure the business runs effectively.
• Conduct Operational Risk Assessments per the program requirements.
• Use Secure Store (Loss Prevention Exception Reporting software) to discover and/or confirm company policy violations and/or fraud in addition to reviewing markdown reports, generic sku, and margin reports.
• Coach/train Team Leaders and Associates about Shrink and Safety awareness.
• Manage Shrink and safety through implementation of company programs and reinforcement of guidelines and policy.
• Manage inventory movement and supervise store Inventory preparation, Inventory scanning, and reconciliation process.
• Complete any additional responsibilities and/or duties as assigned.

Qualifications

• High School diploma or equivalent required.
• Higher education, including two- and four-year degrees related to criminal justice preferred.
• Minimum of three years of experience in loss prevention in a retail service-oriented business, or demonstration of skills and learning through an internal development program and selection process.
• Ability to exercise sound judgment.
• Efficient planning, prioritization and implementation of detailed instructions.
• Ability to learn and communicate new information and processes to all associates within company standards.
• Outstanding interpersonal and listening skills.
• Prior interviewing/investigation certification such as WZ or Reid

Physical Requirements

• Travel within assigned district, some overnight travel required;
• Physical ability to stand for extended periods;
• Ability to operate a motor vehicle with a valid state issued license;
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Ability to lift 50 lbs;
• Must have the ability to operate a motor vehicle and have a valid state issued license;
• Ability to work in a constant state of alertness and safe manner.

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran’s status, disability, or any other legally protected status.