District Group X Manager

Defined Fitness Inc; Albuquerque (NM); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Gym membership

Staff passes

Discounted PT sessions

Life/AD&D Insurance

Long-term disability

Pet Insurance

401(k) plan

Job summary

Defined Fitness Inc. in Albuquerque, NM seeks a District Group X Manager to lead the Group X Department across all club locations, overseeing Yoga, Pilates, Silver Sneakers, Aquatics and other formats to deliver high-quality instruction and member experiences.

You will develop member-centric class schedules, manage budgets, coach instructors, ensure certifications, and coordinate with club leadership to drive engagement, compliance, and strategic growth for the district.

Qualifications

• Bachelor’s degree preferred; five years in business strategy and sales analytics.
• Experience executing strategic projects across multiple departments.
• Strong leadership, organizational skills and initiative.
• CPR/AED certification required within 45 days and maintained.
• Proficient in Microsoft Office and general PC literacy.
• Excellent verbal, written and interpersonal communication.

Responsibilities

• Drive Group X participation across all clubs with scheduling and talent acquisition.
• Support Group X Managers and Instructors; foster high-performance culture.
• Review commissions and incentives to drive engagement.
• Define and communicate mission, values, and performance expectations.
• Provide coaching and feedback to team members.
• Manage budgets across locations for operational efficiency.
• Lead weekly calls with General Managers and Group X Managers.
• Ensure certifications are current and compliant with standards.
• Oversee equipment safety, cleanliness and maintenance.
• Coordinate with CORE Office for meetings and trainings.
• Monitor participation metrics and adjust programs to meet goals.
• Process payroll for Group X Instructors semi-monthly.
• Provide leadership with updates and performance insights.
• Oversee incident reporting and liaise with external counsel.
• Represent company in meetings with attorneys and adjusters.
• Develop internal risk protocols and communication strategies.
• Provide strategic risk assessments to executives.

Skills

Strategy & analytics

Leadership

Communication

PC literacy

Project execution

Self-starter

Education

Bachelor’s degree in a related field

CPR/AED certification

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

District Group X Manager

Management Albuquerque, NM, US

2 days ago Requisition ID: 5703

$65,000.00 To $75,000.00 Annually

Location: All club facilities
Reports to:Director of Sales & Operations
Supervises:Group X Department
Status:Exempt / Full-time

Position Overview

The District Group X Manager is responsible for leading the Group X Department across all Defined Fitness locations, including the oversight of a diverse range of programming such as Yoga, Pilates, Silver Sneakers, Aquatics, and other specialty formats. This individual ensures high-quality, results-driven instruction and consistent exceptional member experience within all group exercise classes. The District Group X Manager will develop an innovative, member-centric class schedules while operating in a cost-effective and strategic manner. In collaboration with club leadership and the district team, this role plays a key part in advancing member health and fitness goals through dynamic programming, instructor development, and operational excellence.

Essential Functions & Responsibilities

• Drive Group X participation at all clubs through strategic scheduling, targeted talent acquisition, and exceptional member service
• Provide support to Group X Managers/Instructors and foster a high-performance culture rooted in motivation, accountability, and professionalism
• Review/approve commission schedules and incentive programs that align with company goals and drive instructor engagement
• Define and communicate the company’s mission, vision, values, and performance expectations within the Group X department
• Deliver performance feedback and coaching to team members to promote growth and excellence
• Manage departmental budgets across multiple locations, ensuring operational efficiency and responsible resource allocation
• Leading and organizing weekly calls General Managers and Group X Managers to align goals, challenges, and priorities
• Ensure instructors maintain valid and up-to-date certifications in accordance with company industry standards.
• Oversee cleanliness, safety, and maintenance of all group exercise equipment for a positive and safe member experience
• Participate and attend C.O.R.E Office mandatory meetings and trainings.
• Monitor class participation metrics/trends across the district, evaluating program performance and adjusting schedules and formats to meet member demand and club goals
• Accurate and timely payroll processing for all Group X Instructors on a semi-monthly basis
• Provide Director of Sales & Operations with weekly agenda outlines, updates, and departmental performance insights to support strategic planning and execution
• Oversee the end-to-end incident reporting process across all locations, ensuring timely, accurate, and complete documentation
• Primary liaison between Defined Fitness and external legal counsel in all matters related to incidents, claims, and lawsuits while coordinating with club leadership to investigate incidents, gather evidence, and prepare necessary documentation
• Represent the company in meetings with attorneys, claims adjusters, or other legal entities, ensuring company interests are clearly communicated and protected
• Develop and maintain internal protocols for incident response, legal communication, and risk mitigation strategies
• Provide executive leadership with timely updates, risk assessments, and strategic recommendations regarding active or potential legal matters

Success Factors

• Operational Excellence: Demonstrated ability to drive efficiency and effectiveness across multiple locations through regular site visits, process evaluations, and execution of best practices, resulting in measurable improvements in departmental operations.
• Strategic Leadership: Proven capability to increase member participation and generate revenue growth in Group Exercise and Small Group Training by executing companywide initiatives and adapting strategies to meet district-specific goals.
• Collaborative Growth Strategies: Skilled in cross-functional collaboration with Regional Managers, Club Leadership, and CORE Office departments to enhance member satisfaction, strengthen program offerings, and drive revenue through shared goals.
• Subject Matter Expertise: Deep understanding of group fitness trends, programming, and instructor development. Ability to provide informed guidance and make data-driven decisions to support organizational objectives.
• Effective Communication and Coordination: Strong interpersonal and communication skills that enable seamless coordination of district-wide initiatives, consistent messaging, and successful alignment with company goals.
• Revenue Generation and Compliance: Ability to strategically utilize Group X offerings to increase revenue while ensuring full compliance with company standards and expectations. Success is measured by consistent growth and operational alignment.
• Team Development and Accountability: Expertise in recruiting, training, and mentoring a high‑performing Group X team. Focused on fostering accountability, professionalism, and continuous improvement through regular evaluations and support.
• Member-Centric Approach: Commitment to understanding and responding to member needs through engaging class formats and dynamic schedules. Success is reflected in increased participation, high MXN scores, and overall member satisfaction.

Qualifications

• Bachelor’s degree in a related field, preferred
• Minimum of five (5) years’ professional experience in business strategy, sales planning and sales analytics
• Success in execution of strategic projects across multiple departments
• Strong leadership, teaming and organizational skills, self-starter and takes initiative to improve the organization
• Valid CPR/AED certification (including infant and child) within the first 45 days of employment and maintain throughout employment
• PC literate, including Microsoft Office and various other products
• Strong verbal, written, and interpersonal communication skills with ability to present to various audiences

Physical Requirements

• Must be able to sit for extended periods
• Must be able to lift and carry approximately 50 pounds
• Must be able to perform the following tasks: walk, squat, crouch, stoop, stand, listen, read and write
• Gym Membership (full access to our gym facilities at no cost to team members)
• Staff Pass Memberships (complementary membership for family & friends)
• Discounted Personal Training Sessions
• Life / AD&D Insurance
• Long-term disability
• Pet Insurance
• 401(k) retirement plan (subject to eligibility requirements)

This job description in no way states or implies that these are the only duties that will be performed by the team member occupying this position. Team members will be required to follow any other job‑related instructions and to perform other job‑related duties requested by their supervisor. Requirements represent a minimum level of knowledge, skills, and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. This document does not create an employment contract, implied or otherwise, and employment remains "at-will".