District Account Manager - Full Time

Sweeping Corporation of America; St. Louis (MO); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k) with match

Medical, dental, vision

Life insurance

Short- and long-term disability

Paid time off and holidays

Training and career development

Team focused culture

Job summary

Sweeping Corporation of America is seeking a District Account Manager for Indianapolis or St Louis with hybrid work options. You will be the main contact for existing customers, drive renewals, manage pricing, and pursue expansion opportunities across districts.

Requirements include a Bachelor’s Degree, 3+ years in account management or customer service, and strong MS Office skills. Travel is high, and the role focuses on building long‑term relationships and revenue growth.

Qualifications

• Bachelor’s Degree required.
• 3+ years in account management or customer service.
• 1 year of experience in waste management or sweeping preferred.
• Strong proficiency in Microsoft Office suite.

Responsibilities

• Serve as the main point of contact for all existing customers within the district.
• Conduct regular check-ins and site visits to maintain satisfaction and upsell opportunities.
• Proactively address customer concerns and coordinate with operations to resolve service-related issues promptly.
• Manage contract renewals, negotiate pricing adjustments, and secure service expansions.
• Work closely with operations to ensure all service commitments are met and exceeded.
• Track service performance metrics and share customer feedback to drive continuous improvement.
• Maintain accurate records of sales activity, customer interactions, and contract updates in the CRM system.
• Prepare and deliver weekly and monthly reports on sales performance, pipeline status, and market trends.
• Collaborate with the District Manager to execute the sales plan—organic growth, scope increases, and price adjustments—to achieve or surpass annual revenue targets.

Skills

Customer relationship management

Upsell ability

Sales & contract management

Renewals & pricing negotiations

CRM data management

Reporting & analytics

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

About the Company

Sweeping Corporation of America (SCA) is the nation’s leading street sweeping company, operating in over 20 states and supporting more than 600 municipalities, counties, and government agencies. With over six million miles serviced annually, SCA focuses on high-performance street sweeping, jet‑vac, and environmental services.

Why Join SCA?

At SCA, our community, employees and customers are at the heart of everything we do. We offer a competitive benefits package including medical, dental, vision, 401(k) with match, and company-paid life insurance. Our On Demand pay service allows you to get paid as you earn.

Job Title

District Account Manager – Full-Time

Location

Indianapolis or St Louis – Hybrid Work from Home

Travel

High (≥51%)

Key Responsibilities

• Serve as the main point of contact for all existing customers within the district.
• Conduct regular check‑ins and site visits to maintain satisfaction and uncover upsell opportunities.
• Proactively address customer concerns and coordinate with operations to resolve service‑related issues promptly.
• Manage contract renewals, negotiate pricing adjustments, and secure service expansions.
• Work closely with operations to ensure all service commitments are met and exceeded.
• Track service performance metrics and share customer feedback to drive continuous improvement.
• Maintain accurate records of sales activity, customer interactions, and contract updates in the CRM system.
• Prepare and deliver weekly and monthly reports on sales performance, pipeline status, and market trends.
• Collaborate with the District Manager to execute the sales plan—organic growth, scope increases, and price adjustments—to achieve or surpass annual revenue targets.

Minimum Job Qualifications

• Bachelor’s Degree
• 3+ years of experience in account management or customer service
• 1 year of experience in waste management or sweeping preferred
• Strong proficiency in Microsoft Office suite

Skills & Competencies

• Strong customer relationship management and upsell ability.
• Proven sales and contract management skills, including renewal and pricing negotiations.
• Effective issue resolution and service coordination with operations.
• Performance tracking and reporting expertise.
• CRM data management and analytics.

Benefits & Wellness

• 401(k) with employer match
• Health, dental, vision, and life insurance
• Short- and long-term disability coverage
• Indemnity insurance
• Paid time off and holidays
• Training and career development programs
• Team focus and supportive culture

Physical Requirements

• Lifting: 0–10 lbs.
• Sitting/standing: Primarily desk‑based with moderate standing or walking
• Dexterity: Ability to use computers, phones, and standard office equipment
• Visual & auditory: Normal or corrected vision and hearing sufficient for office work

Legal Notices

SCA is an equal‑opportunity employer and does not discriminate against any employees or applicants based on age, color, race, religion, disability, gender, sexual orientation, national origin, or any other protected status. SCA is a military‑friendly employer, welcoming veterans, military spouses, and family members.

The protection of your personal data is important to us. Your data will only be used in the application process and will not be sold or used for any other purpose.

Sweeping Corporation of America is an at‑will employer and is proud to be a drug‑free workplace.