Distribution Technician (BUH Distribution Center)

RIH Rhode Island Hospital; United States; On-site; USD 45,000 - 48,000; Full time

Job summary

Rhode Island Hospital is seeking a Distribution Technician to support Brown University Health Supply Chain Operations. Under supervision, you will provide high‑level customer service and ensure a reliable flow of equipment and supplies across Brown University Health facilities.

You will maintain stock, perform receiving and delivery tasks, operate pallet jacks or reach trucks, and help train new staff. The role requires basic math, attention to safety, and the ability to work evenings, with

Qualifications

• High School diploma or equivalent required.
• Ability to exercise considerable independent judgment in daily duties.
• Strong interpersonal skills to interact with colleagues and departments.
• Experience with distribution equipment is a plus.

Responsibilities

• Maintains quality assurance and practice standards per system policies, procedures, and objectives.
• Recognizes or anticipates problems and refers them for resolution as needed.
• Follows processes to ensure uninterrupted supply of equipment and supplies.
• Performs counting, organizing, ordering, delivery, picking, packaging, put away, inspection, and receiving duties.
• Maintains stock in clean, orderly storage areas with correct labels.
• Orders according to par levels, reorder points, and unit of measure.
• Implements inventory rotation and recalls/substitutions processes.
• Receives material by verifying packing slips and purchase orders.
• Puts away materials in correct locations and delivers orders within Brown University Health locations.
• Unloads supplies from dock and delivers to Health locations; may operate pallet jacks.
• Replenishes patient care supply carts and maintains stock in patient areas.
• Interacts with suppliers to confirm deliveries or initiate returns.
• May train new staff and perform other related duties as required.

Skills

Interpersonal skills

Customer service

Attention to detail

Safety awareness

Education

High School diploma or equivalent

Tools

Electric pallet jacks

Reach trucks

Job description

SUMMARY

Under the supervision of Brown University Health Supply Chain Operations Leadership, Distribution Technicians provide high-level customer service and operational support to the caregivers and departments Supply Chain supports across all Brown University Health facilities. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate

RESPONSIBILITIES

PRINCIPAL DUTIES AND RESPONSIBILITIES: Maintains quality assurance and practice standards in accordance with established system policies, procedures, and objectives. Recognizes or anticipates problems and refers them immediately to the appropriate person for resolution if needed. Follows established processes to ensure uninterrupted supply of equipment and supplies to support Supply Chain Operations. According to the area, performs any combination of the following duties: counting, organizing, ordering, delivery, picking, packaging, put away, inspection, and/or receiving of equipment and supplies. Maintains stock within assigned areas in a clean and orderly manner including storage rooms and systems. This includes overall organization, shelves, bins, carts, and clear and correct labels. Orders according to establish practices and rules with respect to par levels, reorder points, package size, unit of measure, and reorder quantities. Implements inventory management processes and principles including rotation of stock utilizing dated material policy and/or FIFO (first in first out). Operationalizes the product recall and substitution processes including communication as necessary. Acts on optimization reports per processes - cycle counts, stock audits, discrepancies, reconciliation. Receives material by verification of package or bin contents by review of packing slips, receiving slips, or purchase orders, and maintains appropriate records. Puts away materials in the correct location in an orderly and tidy manner. Delivers orders to various locations serviced by Supply Chain within Brown University Health locations. Unloads supplies from loading dock using hand and electric lift trucks as needed. Delivers supplies to Brown University Health locations using a truck or van not requiring a commercial driver license. Replenishes patient and other ancillary supply carts in designated areas. Maintains stock within patient care areas including but not limited to gloves, PDI wipes, etcetera. Interacts with suppliers to confirm or expedite delivery of orders and/or initiate the request for vendor returns. Performs other related duties such as answering telephone and pager, relaying messages, conducting stock audits and reconciliations, cleaning work area and photocopying, etc. as required. May provide functional guidance and training to new employees regarding supply chain operations. Performs other duties as required.

MINIMUM QUALIFICATIONS

BASIC KNOWLEDGE: High School diploma or equivalent required or greater than five years relevant experience. The ability to exercise considerable independent judgment in the performance of most daily duties. A high level of interpersonal skills to effectively represent Brown University Health and Supply Chain in interaction with all levels of personnel within and outside the organization. Ability to properly use distribution equipment including electric pallet jacks and reach trucks Ability to comprehend and follow instruction manuals for operating, checking, and cleaning any necessary equipment. Mechanical ability to make minor adjustments on equipment and to recognize more complex problems. Numerical and clerical ability to check gauges, read charts and prepare departmental records. If performing an assignment that requires driving,must have a good driving record, meet and maintain the appropriate and valid drivers license in order to operate motor vehicles as required by the Federal Motor Carrier Safety Regulations in accordance with the Brown University Health Fleet Risk Control Policy. EXPERIENCE: Three to six months on the job training to gain supply chain competency including applicable equipment and processes to support supply chain operations services to the organization.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS

Physical ability to stand and walk continuously for long periods of time. Must have the ability to lift fifty pounds, carry, push and/or pull moderately heavy store supplies, materials, and equipment. Some exposure to the outside elements and some heat and cold discomfort. Exposure to contaminated items, strong detergents, and antiseptic solutions. Any potential hazard is minimized by adherence to safety procedures and the use of protective clothing and equipment as directed by department.

INDEPENDENT ACTION

Functions independently within broad scope of department policies and procedures; refers specific problems to Supply Chain leadership only where clarification or exception may be required.

SUPERVISORY RESPONSIBILITIES

None Pay Range: $21.90-$22.91 Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

LOCATION

Location: Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903

WORK TYPE

Work Type: 3:00pm - 11:30pm M-F, Every other weekend, Every other Holiday

WORK SHIFT

Work Shift: Evening

DRIVING REQUIRED

Driving Required: Yes

UNION

Union: International Brotherhood Teamsters

ABOUT US

As Rhode Island's largest health system and private employer, Brown University Health is the state's premier provider of health services and includes the only Level I Trauma Center for southeastern New England. Today, more than 20,000 people work at Brown University Health and bring their unique skills, experiences, and compassion to their jobs every day. Formed in 1994, Brown University Health is a not-for-profit health system based in Providence, RI comprising three teaching hospitals of The Warren Alpert Medical School of Brown University: Rhode Island Hospital and its Hasbro Children's; The Miriam Hospital; and Bradley Hospital, the nation’s first psychiatric hospital for children; Newport Hospital, Saint Anne's Hospital and Morton Hospital, community hospitals offering a broad range of health services; Gateway Healthcare, the state’s largest provider of community behavioral health care; and Brown Health Medical Group, the largest multi-specialty practice in Rhode Island. Brown University Health is an equal opportunity employer that values diversity of cultural background, race, gender, age, religion, identity, ability, and perspectives - we are actively committed to a diverse workforce that represents the patients and community that we serve. We are invested in creating a respectful, inclusive, and equitable environment that supports the holistic well-being of employees and their families. Join us and help build a healthier future for our patients - and for yourself.