Distribution System Operating Supervisor I or II

Ameren Services Company; Decatur (IL); On-site; USD 84,000 - 163,000; Full time

Benefits offered by this job

Medical coverage on date of hire

Pension plan (100% employer paid cash)

401(k) with company match

Paid vacation and holidays

Parental leave

Job summary

Ameren Illinois is seeking a Distribution System Operating Supervisor to direct field personnel in the safe, cost‑effective operation of the subtransmission and distribution system to ensure continuous electric service and timely restoration for customers.

Responsibilities include analyzing complex anomalies, dispatching crews, supervising and mentoring DSOS I staff, coordinating maintenance, writing switching orders, and communicating with internal and external stakeholders.

Qualifications

• High School Diploma or equivalent required; BS preferred.
• Two or more years of relevant experience in distribution, dispatch, or electric operations.
• Pass the SO/PD II Test is required.

Responsibilities

• Recognize, analyze, and resolve complex anomalies on the electric distribution system.
• Dispatch and direct field personnel in response to system emergencies.
• Supervise, train, and counsel field personnel for safe, reliable operation.
• Coordinate maintenance and restoration activities on subtransmission and distribution systems.
• Write and dispatch switching orders and maintain records.

Skills

Organizational skills

Decision-making

Troubleshooting

Communication skills

Human relations

Education

Bachelor of Science Degree

High School Diploma

Tools

SO/PD II Test

Job description

About Ameren Illinois

Ameren Illinois provides electric transmission and distribution service and natural gas distribution service. Every day, we deliver electricity to 1.2 million electric and 816,000 natural gas customers in central and southern Illinois. We deliver safe, reliable energy to more than 1,200 communities.

Our benefits include:

• Medical coverage on date of hire
• 100% employer paid cash balance pension plan
• 401(k) with company match fully vested on date of hire
• Minimum of 15 days paid vacation and 12 paid holidays
• Paid parental leave and family caregiver leave

Visit our Benefits and Perks Page for more information on benefits provided to regular full-time employees.

About The Position

The Distribution System Operating Supervisor is responsible for directing field personnel in the operation of the subtransmission and distribution system in a safe and cost effective manner to ensure continuity of electric service to customers as well as restore electric service to customers in a timely manner.

Key responsibilities include:

• * Recognize, analyze, and take steps to resolve complex anomalies that occur on the electric distribution system. This includes analyzing information from a variety of electronic systems, operating manuals, customer calls, and any pertinent information from field workers to determine the extent of the issue.
• * Exercise jurisdictional / functional authority and issue and monitor Workmen's Protection Assurance for the electric distribution system.
• * Dispatch and direct field personnel in response to electric distribution system emergencies.
• * Supervise, train, evaluate, and counsel field personnel in the safe, efficient, and reliable operation of the electric distribution system along with maintaining the integrity of the subtransmission and distribution systems.
• * Coordinate all maintenance and restoration activities on the subtransmission and distribution systems.
• * Write and dispatch switching orders to isolate equipment which may include analyzing loads and equipment ratings. Maintain accurate records of these orders.
• * Restore outages in a safe and timely manner. This includes analyzing information from a variety of electronic systems, operating manuals, customer calls, and any pertinent information from field workers to determine the extent and the cause of outages.
• * Communicate effectively with multiple internal and external stakeholders including construction divisions, operations, engineering work groups, governmental personnel, and customers
• * Analyze the daily workload and prioritize customer service work to meet varying customer demands. Make daily assessment of workforce requirements.
• * Provide mentoring and informal coaching for DSOS I. Assist with training for incoming DSOS I as directed.
• * Some may serve as the primary Switch writer for complex switching orders.
• * The DSOS II works rotating shift schedules in an office environment. Participates in storm restoration and emergency response activities, including working extended hours, as required.

Qualifications

High School Diploma or equivalent required. Bachelor of Science Degree from an accredited college or university preferred. Two or more years relevant experience (e.g., distribution systems, dispatch, electric operations or construction, journeyman level electrician) required. Pass the SO/PD II Test (required).

High School Diploma or equivalent required. Bachelor of Science Degree from an accredited college or university preferred. Five or more years directly relevant experience (e.g., distribution systems, electric operations or construction, journeyman level electrician, dispatch experience, DSOS) required without Bachelors Degree; Three or more years of other relevant experience may be considered with Bachelor's Degree. Pass the SO/PD II Test (required).

Additional Qualifications

• Must have working knowledge of electrical distribution system design and operations.
• Effective organizational, decision-making, troubleshooting, communication, and human-relation skills.
• Strong PC/computer skills preferred.
• Must have the ability to direct and supervise a number of diversified, concurrent field activities which could greatly affect Ameren's customers, personnel, and financial resources.

Additional Information

Ameren's selection process includes a series of interviews and may include a leadership assessment and/or a technical assessment process. Specific details will be provided to qualified candidates.

Compensation Range:

$84,400.00 - $162,900.00

* This pay range encompasses multiple levels of the role. Career level and compensation depends upon applicant's credentials.

At Ameren, base salary is one component of a competitive compensation package for employees. Our pay ranges are broad to allow for movement within our organization and to accommodate different skill sets and levels of expertise. We take into consideration a variety of factors including, but not limited to, skills, abilities, experience, education, credentials, and internal equity when determining the base salary offered. Roles are eligible for additional rewards including annual incentive payments based on individual and company performance.

If end date is listed, the posting will come down at 12:00 am on that date:

Saturday September 26, 2026

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, genetic information, military service or status, pregnancy, marital status, sexual orientation, gender identity or expression, or any other class, trait, or status protected by law.