Distribution Specialist

The Cheesecake Factory; Phoenix (AZ); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Benefits from day one

401K with company match

Vacation (3–4 weeks)

Sick time (5 days/year)

Tuition Reimbursement

Adoption Assistance

Dining discount

Gift card program

Job summary

The Cheesecake Factory in Phoenix is seeking a Distribution Operations Coordinator to support last‑mile distribution and new restaurant openings. The role offers a hybrid schedule with a minimum of 3 days in the office each week and periodic travel to openings.

You will coordinate distributor setup for NROs across brands, lead on‑site during openings, manage onboarding and compliance, provide daily operational support to restaurants, and collaborate with procurement to align brand

Qualifications

• 2 yrs+ experience in supply chain, new site deployment, restaurant operation management or distribution management.
• Knowledge of food service supply chain practices (restaurant, grocery, or food distribution).
• Experience collaborating with cross-functional teams to improve cost control and service processes.
• Strong sense of urgency and ability to meet deadlines.
• Highly organized with ability to juggle multiple tasks.

Responsibilities

• Coordinate and execute distributor setup requirements for New Restaurant Openings (NROs) across brands.
• Serve as on-site lead during restaurant openings to ensure distribution and supply readiness.
• Manage onboarding documentation and compliance between distributors and corporate teams.
• Provide daily operational support to restaurants, including inventory guidance and issue resolution.
• Collaborate with brand leaders and Procurement to define specifications for NROs and ongoing needs.
• Consolidate direct-to-store distributors into the main distribution network and support new partner integrations.
• Travel to support openings, partner visits, and training initiatives.

Skills

Deadline Driven

Team Player

Highly Organized

Adaptable

Accountable/Responsible

Effective communication

MS Word

MS Excel

PowerPoint

Education

Two year college degree in supply chain, hospitality, or related field

Tools

MS Word

MS Excel

PowerPoint

Job description

Eligible for a hybrid work schedule split between home & office, with a minimum of 3 days in the office each week.

You may know us as a company with great food. You may also know us from Fortune’s 100 Best Companies to Work For list every year since 2014. But did you know, our Distribution team is a key component of exciting growth and transformation.

Supporting an ambitious multi-brand expansion plan, including new location launches across the U.S. This role offers unique exposure to fast-paced, high-impact operations centered on last‑mile distribution execution and new restaurant opening support. You will play a critical role in ensuring restaurant readiness and operational success.

You’ll thrive in this position if you are:

• Deadline Driven: You understand that deliverables are due by a specific date and time, and your time management and work ethic get you there with ease.
• A Team Player: You’re a collaborative team player who shows respect for the views and contributions of others while building team spirit across the department.
• Highly Organized: In a dynamic work environment with many moving parts, you easily prioritize your responsibilities while maintaining deadlines.
• Adaptable: you’re at ease in a fast‑paced environment, and you’re able to change direction rapidly when priorities, deadlines, or personalities shift.
• Accountable/Responsible: You’re able and willing to take initiative and ownership for getting things done (within a supportive team environment).

Here’s more of what you’ll get to do:

• Coordinate and execute distributor setup requirements for New Restaurant Openings (NROs), North Italia, Flower Child and Fox Restaurant Concepts.
• Serve as the on‑site lead during restaurant openings to ensure all distribution and supply requirements are met prior to opening day.
• Manage onboarding documentation and compliance between distributors and CCF Corporate.
• Provide daily operational support to restaurants, including inventory guidance, order troubleshooting, and distributor issue resolution.
• Work with brand leaders and Procurement to identify specifications for each brand to support NROs and ongoing business.
• Consolidate direct to store and silo distributors into (CCF) main distribution network.
• Support the onboarding of new concepts and new supply chain partners, ensuring seamless integration into our existing distribution network.
• Travel to support new restaurant openings, partner visits, and training initiatives.

What we require:

• 2 yrs+ experience in supply chain, new site supply deployment, restaurant operation management or/and distribution management.
• Knowledge of food service supply chain practices (restaurant, grocery, or food distribution company).
• Proven experience collaborating with cross‑functional teams to ensure cost control and service process improvements.
• Strong sense of urgency and commitment to meeting deadlines.
• Highly organized and able to juggle multiple tasks with changing priorities.
• Thrives in dynamic, high‑intensity environments by maintaining composure, demonstrating sound judgment, and staying solutions‑oriented while effectively managing competing priorities and diverse personalities.
• Effective communication skills and ability to effectively work through barriers to implementation.
• Advanced in MS Word, Excel, and PowerPoint

What we prefer:

• Two (2) year college degree (or in pursuit of a 2‑year degree) in supply chain, hospitality, or a related field.
• Distribution or restaurant leadership experience.
• Experience in restaurant/food service supply chain.

What we offer:

• Eligible for benefits first day of the month following date of hire
• 401K with company match
• 3 weeks of vacation which increases to 4 weeks starting in your 5th year
• 5 days of sick time per year (first year prorated)
• Tuition Reimbursement of $2,500 for qualified programs
• Adoption Assistance Benefit of $2,500
• 25%-35% discount when dining as a guest
• Reusable gift card loaded annually for your dining enjoyment

About the Company:

Named to FORTUNE Magazine’s “100 Best Companies to Work For” list every year since 2014, The Cheesecake Factory Incorporated is a leader in experiential dining. We are culinary‑forward and relentlessly focused on hospitality. Delicious, memorable experiences created by passionate people—this defines who we are and where we are going.

We currently own and operate over 370 restaurants throughout the United States and Canada under brands including The Cheesecake Factory, North Italia, Flower Child and a collection of other FRC brands. Internationally, 35 The Cheesecake Factory restaurants operate under licensing agreements. Our bakery division operates two facilities that produce quality cheesecakes and other baked products for our restaurants, international licensees and third‑party bakery customers.

We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, backgrounds and experiences to apply. The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities.