Distribution Specialist

Goodwill Industries of Houston; Houston (TX); On-site; USD 21,000 - 26,000; Full time

Job summary

Goodwill Houston is seeking a Warehouse Associate to support donation processing, inventory, and outbound distribution. You will handle goods, operate equipment, and ensure safe, efficient movement of items through the warehouse.

The role requires adaptability to changing workloads, attention to detail in inventory, and willingness to work nights and weekends as needed. Training and safety protocols are provided to maintain a productive work environment.

Qualifications

• High school diploma or equivalent preferred.
• Warehouse experience preferred.
• Must be forklift certified or able to become certified.
• Proficiency in salvage tracking and reporting.
• Knowledge of loading techniques for salvage loads preferred.
• Strong operation monitoring for heavy machinery.
• Good computer skills (Microsoft Office, GPS, and other apps).
• Flexible schedule including nights and weekends as needed.
• Previous supervisory experience preferred.

Responsibilities

• Process products efficiently based on Goodwill Houston needs and adapt to changes in commodities processing.
• Break down orders, secure equipment, and label for transport.
• Maintain backroom organization with new goods, fixtures, and supplies and keep accurate inventory.
• Set up and follow distribution plans.
• Assist in movement of goods in the warehouse and load/unload trucks using material handling equipment as needed.
• Receive vendor shipments and confirm accuracy; report any discrepancies.
• Receive large corporate donations and break down, price, and distribute items.
• Operate material handling equipment safely per regulations and policies.
• Perform janitorial work as required.
• Follow safety and compliance standards and report repairs to Dock Manager.
• Other duties as assigned by management.

Skills

Forklift certification

Salvage tracking

Loading techniques

Operation monitoring

Microsoft Office

GPS

Flexible schedule

Supervisory experience

Education

High school diploma or equivalent

Tools

Microsoft Office

GPS

Job description

Reports To: Operations Project and Support Manager

FLSA Status: Non-Exempt

Mission Support:

Goodwill Houston (GWH) is leading change, connecting people, and advancing the future of work. We educate, train, and hire individuals with barriers to employment to help them thrive. We connect people, families, and communities to improve lives and meet today's and tomorrow's workforce needs. Powered, in part, by donations and retail customers, we change lives through the power of work.

• Process products efficiently and effectively based on GWH's needs and adapt to changes in commodities processing as assigned.
• Breakdown orders received by the assigned location, secure appropriate equipment, and label for transport.
• Maintain the backroom organization with new goods, fixtures, and supplies, and keep an accurate inventory.
• Set up and follow distribution plans.
• Assist in the efficient movement of new goods and donated new goods in the warehouse to and from storage or production areas, and in the loading and unloading of trucks with the aid of material handling equipment as needed.
• Receive vendor shipments, supply orders, and new goods, confirming the accuracy of what was received based on the manifest or order sheet, to communicate any missing, extra, incorrect, or damaged items.
• Receive large corporate donations/new items sourced by Donor Acquisition and break down, price, and distribute these goods.
• Operate assigned material handling equipment safely and prudently in accordance with the state and federal regulations and GWH safety policies and procedures.
• Must perform necessary janitorial work.
• Use safe work procedures and personal protective equipment as required. (i.e., lifting, use of proper equipment, etc.).
• Follow the identified compliance standards and GWH guidelines for processing different commodities.
• Report forklift and other needed equipment repairs and/or maintenance to the Dock Manager in a timely manner.
• Other duties as assigned by management.

Additional Duties:

• Demonstrate professionalism and present a friendly, cooperative attitude.
• Adhere to all GWH Policies & Procedures, Loss Prevention & Safety Regulations, and GWH Guiding Principles.
• Must safely conduct work; maintain good housekeeping standards; have all aisles and pathways to fire exits clear and free from clutter; and keep work areas neat and clean.
• May be asked to attend training sessions and participate in activities outside GWH.
• Adheres to local, state, and federal laws and regulations.

Minimum Qualifications:

• High school diploma or the equivalent is preferred.
• Previous experience in a warehouse setting is preferred.
• Ability to become forklift certified is required. Previous forklift experience is preferred.
• Proficiency in salvage tracking and reporting.
• Knowledgeable in all loading techniques for salvage load types is preferred.
• Skills in operation monitoring, watching for indicators, etc., to ensure heavy machinery is working correctly.
• Good computer skills (efficient in Microsoft Office, GPS, and other applications).
• Must be able to work a flexible schedule, including nights and weekends as needed.
• Previous experience in a supervisory role is preferred.

Key Performance Indicators (KPI):

• Sales: (Actual vs. Budget)
• Profit: (Actual vs. Budget)
• Donor Value: (Actual vs. Budget)
• Transaction Value: (Actual vs. Previous Year)
• New Goods Revenue: (Actual vs. Budget)

Physical Requirements/Work Environment:

The ability to stand, twist, bend, squat, reach, kneel, push, and pull. Able to lift up to 40 lbs. and, occasionally, lift/move items up to 100 lbs. (e.g., large bags of donations, televisions, furniture, etc.) Must be able to stand for extended periods of time.

An indoor work environment with occasional exposure to outside temperatures. The noise level in the normal work environment is usually moderate.