Distribution Operations Specialist

Dealer Tire, LLC; Cleveland (OH); On-site; USD 61,000 - 73,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

401k match

Sign-on bonus

Job summary

Dealer Tire, LLC is seeking a Distribution Operations Specialist in Cleveland, OH. You will manage RGAs, coordinating with distribution centers and AR teams to resolve discrepancies and approve credits where needed.

You will also handle 3PL and internal invoicing, ensuring accuracy and timely payments. The role requires a Bachelor’s degree or 3-5 years in Supply Chain, with strong MS Office skills and attention to detail.

Qualifications

• Bachelor’s degree or 3-5 years related experience in Supply Chain or related field.

Responsibilities

• Process Customer RGAs and related reporting.
• Coordinate with Distribution Centers, Carline, and AR to resolve receipt discrepancies.
• Approve dealer credits for DOT, mounting, or shipping errors.
• Track FedEx RGAs and call tags; escalate delays as needed.
• Prepare invoices for signature and payment; ensure timely processing.

Skills

Interpersonal skills

Communication

Time management

Problem solving

Decision making

Analytical thinking

Education

Bachelor’s degree / 3-5 years experience

Tools

MS Office

Excel

Outlook

Word

PowerPoint

Job description

Who We AreWe’re Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. We’re laser focused on helping the world’s largest and most trusted auto manufacturers grow their tire business—in fact, we’ve sold more than 60 million tires to date. We’re a thriving company, and we’re looking for driven individuals to join our team. That’s where you come in!Base Pay Range:$61,200-$73,000As a Distribution Operations Specialist, your essential job functions will include the following:Customer RGA’sManages late DC exceptions, approve or deny based on provided documentation.Prepares necessary reporting for customer RGA related to adjustments, cancellations and On-Time performance.Coordinate efforts between Distribution Centers, Carline and AR associates to resolve receipt discrepancies.Approves Dealer credit when issues arise from DOT, Mounting, Distribution Center shipping errors, etc.Working with Carline, tracks FedEx customer RGAs and call tags and escalates after a set time frame.Manage and follows up with warehouse on customer RGAs that are tracking late.Participate in RGA related projects and enhancements as needed.Dealer Tire Distribution Center InvoicingManages Supply Chain and Distribution Center invoicing, verifies accuracy and invoice amounts prior to approval.Investigate invoice discrepancies or inconsistencies following up as needed, both internally and externallyApply appropriate accounting codes and follow procedures to ensure accuracy of invoice classification.Prepare invoices for signature and process for paymentEnsures timely payment of invoicesThird Party Logistics InvoicingManage and approves 3PL invoices once totals and discrepancy have been verified.Distribution Center Compliance & OperationDetermines eligibility for inventory blanketing and will execute holds.Creates locations in JDE while coordinating with Supply Chain Solutions.Track and report on compliance and responses from Associates and Management in the distribution network as needed to ensure accountability for meeting goals and/or completing requests.Collaborate with others in the organization, including leadership, to identify and solve problems, and implement chosen solutions.Seek opportunities to learn new systems as needed to perform the job more efficiently/effectively.Assist in documenting best practices and execute implementation.Effectively respond to questions and requests from both internal and external sources.Manage relationships and communications with vendors as requested.Complete project work as requested.Distribution Center Cycle CountsManages the process for deletion and creation of cycle counts with feedback from DC leadership.Reviews open cycles counts and communicates actions to DC LeadershipAssist in DC preparation for annual Physical InventoryRuns open order, virtual location and delivery appointment reporting.Provides findings to DCDistribution Center BudgetingWorks cross functionally with DC Manager, Supply Chain Management, Finance and Data AnalyticsMaintains knowledge of the department budget.Compiles financial information to be included in annual budgetsResearch cost-saving measures and makes recommendations.Other Duties as AssignedPosition RequirementsBachelor’s degree or 3-5 years related experience in Supply Chain or related field.Excellent interpersonal and communication skills, problem solving, and time management skills.Demonstrated sound judgment and the ability to make decisions independently.Ability to establish priorities, objectives, time limits and goals.Computer skills: MS Office with proficiency in Outlook, Word, PowerPoint, and Excel.Competencies RequiredTime and Productivity ManagementAttention to DetailTeamworkBusiness AcumenCritical ThinkingVendor and Supplier ManagementLearning AgilityDecision MakingSound JudgmentPhysical Job RequirementsContinuous viewing from and inputting data to a computer screen.Sitting for long periods of time.Drug PolicyDealer Tire is a drug-free environment. All applicants being considered for employment must pass a pre-employment drug screen before beginning work.This position is targeted to be closed on:2026-12-31Why Dealer Tire: An amazing opportunity to join a growing organization, built on the efforts of hard working, innovative, and team-oriented people. The compensation offered for this position will depend on qualifications, experience, and geographic location. The total compensation package may also include commission, bonus or profit sharing. Sign on bonus is subject to state and local laws, terms and conditions, including employment status and length-of-service requirements. We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies Benefits Highlights Booklet.EOE Statement: Dealer Tire is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dealer Tire’s Human Resources Department to discuss your specific needs. Please feel free to contact us at 1-800-933-2537 x6550.