Distribution Operations Specialist

Dealer Tire; Cleveland (OH); On-site; USD 61,000 - 73,000; Full time

Job summary

Dealer Tire LLC is seeking a Distribution Operations Specialist in Cleveland, OH. You will manage RGAs, coordinate with distribution centers, handle invoicing and compliance, and support budgeting and process improvements. The role requires attention to detail, strong communication, and proficiency with MS Office.

The base pay range is $61,200 to $73,000 per year. This is a full-time on-site position at our Cleveland operations, with a focus on efficient distribution and cross-functional

Qualifications

• Bachelor’s degree or 3–5 years related experience in Supply Chain or related field.
• Excellent interpersonal and communication skills, problem solving, and time management.
• Computer skills: MS Office suite including Outlook, Word, PowerPoint, and Excel.

Responsibilities

• Manage late DC exceptions for Customer RGAs and approve/deny with documentation.
• Prepare reporting for customer RGAs related to adjustments and on-time performance.
• Coordinate with Distribution Centers, Carline, and AR to resolve receipt discrepancies.
• Approve dealer credits for issues from DOT, mounting, or DC shipping errors.
• Track FedEx RGAs and call tags with Carline and escalate as needed.
• Oversee DC invoicing: verify accuracy, classify costs, and process payments.
• Investigate invoice discrepancies and follow up with internal/external parties.
• Create locations in JDE and track compliance in the distribution network.
• Maintain budget knowledge and compile information for annual budgets.
• Complete project work and assist in documenting best practices.

Skills

Interpersonal communication

Problem solving

Time management

Attention to detail

Education

Bachelor’s degree or 3–5 years experience in Supply Chain

Tools

MS Office (Outlook, Word, PowerPoint, Excel)

Job description

Who We Are

We’re Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. We’re laser focused on helping the world’s largest and most trusted auto manufacturers grow their tire business—in fact, we’ve sold more than 60 million tires to date. We’re a thriving company, and we’re looking for driven individuals to join our team. That’s where you come in!

Base Pay Range:

$61,200-$73,000

As a Distribution Operations Specialist, your essential job functions will include the following:

Customer RGA’s

• Manages late DC exceptions, approve or deny based on provided documentation.
• Prepares necessary reporting for customer RGA related to adjustments, cancellations and On-Time performance.
• Coordinate efforts between Distribution Centers, Carline and AR associates to resolve receipt discrepancies.
• Approves Dealer credit when issues arise from DOT, Mounting, Distribution Center shipping errors, etc.
• Working with Carline, tracks FedEx customer RGAs and call tags and escalates after a set time frame.
• Manage and follows up with warehouse on customer RGAs that are tracking late.
• Participate in RGA related projects and enhancements as needed.

Dealer Tire Distribution Center Invoicing

• Manages Supply Chain and Distribution Center invoicing, verifies accuracy and invoice amounts prior to approval.
• Investigate invoice discrepancies or inconsistencies following up as needed, both internally and externally
• Apply appropriate accounting codes and follow procedures to ensure accuracy of invoice classification.
• Prepare invoices for signature and process for payment
• Ensures timely payment of invoices
• Third Party Logistics Invoicing
  • Manage and approves 3PL invoices once totals and discrepancy have been verified.

Distribution Center Compliance & Operation

• Determines eligibility for inventory blanketing and will execute holds.
• Creates locations in JDE while coordinating with Supply Chain Solutions.
• Track and report on compliance and responses from Associates and Management in the distribution network as needed to ensure accountability for meeting goals and/or completing requests.
• Collaborate with others in the organization, including leadership, to identify and solve problems, and implement chosen solutions.
• Seek opportunities to learn new systems as needed to perform the job more efficiently/effectively.
• Assist in documenting best practices and execute implementation.
• Effectively respond to questions and requests from both internal and external sources.
• Manage relationships and communications with vendors as requested.
• Complete project work as requested.

Distribution Center Cycle Counts

• Manages the process for deletion and creation of cycle counts with feedback from DC leadership.
• Reviews open cycles counts and communicates actions to DC Leadership
• Assist in DC preparation for annual Physical Inventory
  • Runs open order, virtual location and delivery appointment reporting.
  • Provides findings to DC

Distribution Center Budgeting

• Works cross functionally with DC Manager, Supply Chain Management, Finance and Data Analytics
• Maintains knowledge of the department budget.
• Compiles financial information to be included in annual budgets
• Research cost‑saving measures and makes recommendations.

Other Duties as Assigned

Position Requirements

• Bachelor’s degree or 3-5 years related experience in Supply Chain or related field.
• Excellent interpersonal and communication skills, problem solving, and time management skills.
• Demonstrated sound judgment and the ability to make decisions independently.
• Ability to establish priorities, objectives, time limits and goals.
• Computer skills: MS Office with proficiency in Outlook, Word, PowerPoint, and Excel.

Competencies Required

• Time and Productivity Management
• Attention to Detail
• Teamwork
• Business Acumen
• Critical Thinking
• Vendor and Supplier Management
• Learning Agility
• Decision Making
• Sound Judgment

Physical Job Requirements

• Continuous viewing from and inputting data to a computer screen.
• Sitting for long periods of time.

Drug Policy

• Dealer Tire is a drug‑free environment. All applicants being considered for employment must pass a pre‑employment drug screen before beginning work.

This position is targeted to be closed on:

2026-12-31

Why Dealer Tire:

An amazing opportunity to join a growing organization, built on the efforts of hard working, innovative, and team‑oriented people. The compensation offered for this position will depend on qualifications, experience, and geographic location. The total compensation package may also include commission, bonus or profit sharing. Sign on bonus is subject to state and local laws, terms and conditions, including employment status and length‑of‑service requirements. We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies Benefits Highlights Booklet.

EOE Statement:

Dealer Tire is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.

*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dealer Tire’s Human Resources Department to discuss your specific needs. Please feel free to contact us at 1-800-933-2537 x6550.