Distribution - Install Manager

Alliance Laundry Systems LLC; Corona (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Company vehicle

Job summary

Alliance Laundry Systems LLC is seeking a Manager – Install to lead field installation teams for commercial laundry equipment. You will supervise installers, coordinate schedules, and drive on-site execution with a strong focus on safety and quality.

The role emphasizes hands-on leadership, process improvement, and collaboration with management on performance feedback and operational updates. Travel will be substantial to cover assigned territories.

Qualifications

• High School diploma or equivalent required; associate or bachelor’s degree preferred.
• 5+ years of work experience in equipment installation or related commercial environment preferred.
• 2+ years of indirect leadership experience, such as a lead installer or equivalent required.
• Knowledge of single-phase electric power equipment required.
• Experience with telephone and email/ticketing dispatch system-based customer support preferred.
• Proficient in MS Outlook, Word, and Excel.

Responsibilities

• Supervises day-to-day installation operations to ensure timely completion and efficient response to customer needs.
• Coordinates installation schedules, labor needs, and project priorities based on commitments, equipment, and territory.
• Serves as the first point of escalation for installation issues and customer concerns.
• Regularly performs installation work as a working lead with the installation team.
• Provides hands-on coaching and technical guidance to installers to build skills and ensure quality.
• Reviews installation work orders, labor entries, parts usage, and related records for accuracy and timeliness.
• Monitors installation inventory, tools, materials, and vehicles to support readiness and efficiency.
• Supports continuous improvement by identifying opportunities to improve installation efficiency and customer experience.
• Supports hiring, onboarding, and training of installers; reinforces safety and installation standards.
• Promotes safe work practices and ensures proper use of tools and equipment.

Skills

Leadership

Mechanical acumen

Organizational skills

Analytical skills

Business acumen

Communication skills

Customer focus

Strong work ethic

Resilience

Reading drawings

Education

High School diploma or equivalent

Associate or bachelor's degree in business, mechanical, electrical, industrial, or related field

Tools

MS Outlook

MS Word

MS Excel

Job description

Overview

The Manager – Install is responsible for coordinating, organizing, and communicating all details related to installation operations. This position supervises installers and supports the delivery, installation, start-up, and testing of commercial laundry equipment in the field.

Responsibilities

• Supervises day‑to‑day installation operations to ensure timely completion of scheduled work and efficient response to customer and business needs

• Coordinates installation schedules, labor needs, and project priorities based on customer commitments, equipment availability, jobsite readiness, subcontractor timelines, and territory coverage

• Serves as the first point of escalation for installation issues, technical questions, and customer concerns

• Regularly performs installation work, functioning as a working lead alongside the installation team

• Provides hands‑on coaching, mentoring, and technical guidance to installers to build skills and ensure quality

• Reviews installation work orders, documentation, labor entries, parts usage, mileage, and other installation‑related records for accuracy, completeness, and timely processing

• Monitors installation inventory, tools, materials, equipment, and company vehicles to support readiness and efficient field operations

• Supports continuous improvement efforts by identifying opportunities to improve installation efficiency, installer effectiveness, communication, and customer experience

• Supports hiring, onboarding, and training of installers; reinforces standard Company processes, safety procedures, and installation expectations

• Promotes and enforces safe work practices, including the proper use of tools, service vehicles, testing devices, lifting equipment, and personal protective equipment

• Partners with management on technician performance feedback, scheduling input, and operational updates

Qualifications

Education & Experience:

• High School diploma or equivalent required. Associate or bachelor's degree in business, mechanical, electrical, industrial, or related field preferred. An equivalent combination of education, training, and experience will be considered

• 5+ years of work experience in equipment installation or related commercial environment preferred. Commercial laundry equipment experience strongly preferred

• 2+ years of indirect leadership experience, such as a lead installer or equivalent required

• Knowledge of single‑phase electric power equipment required

• Experience in telephone and email/ticketing dispatch system‑based customer support preferred

• Proficient computer skills including using MS Outlook, Word, and Excel preferred

Skills and Abilities:

• Strong mechanical acumen: ability to identify, diagnose, troubleshoot, and resolve mechanical and electrical issues while supporting others in technical problem‑solving. Ability to read, interpret, and understand electrical and mechanical drawings.

• Leadership skills: demonstrates trust and respect for others, builds positive relationships with the team, communicates expectations clearly, and coaches employees for success while fostering a problem‑solving approach.

• Strong organizational skills: ability to self‑manage workload and multiple projects simultaneously while managing team priorities and meeting deadlines.

• Strong analytical skills: able to evaluate results, identify trends, implement change, and report activities to upper management.

• Business acumen: understands installation operations, customer priorities, scheduling demands, and key drivers of operational efficiency.

• Strong diplomacy skills: ability to handle conflict management, customer concerns, and installation escalations in a professional manner.

• Excellent written, verbal, and interpersonal communication skills; communicate effectively and professionally across all levels of the organization and with external stakeholders.

• Strong work ethic; self‑starter, demonstrating a proactive approach, self‑initiative, and tenacity.

• Resilient; able to confidently navigate ambiguity and change.

• Customer‑focused mindset with a commitment to quality, responsiveness, and relationship building.

Travel:

• Travel will be within the assigned territory; approximately 60-80% of the time

• Some overnight travel might be required during special projects, training, or customer support needs.

Standard and Physical Requirements:

• Position involves sitting, standing, walking, kneeling, squatting, stooping, bending, climbing, and manual dexterity.

• Position requires the ability to lift, carry, push, and pull up to 50 lbs frequently. For greater weight items assistive devices will be provided.

• While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The specific conditions of this job are typical of frequent and continuous computer‑based work requiring periods of sitting; close vision; and ability to adjust focus.

• Must be able to safely operate a company vehicle, tools, testing devices, and other installation‑related equipment.

• Must have a valid driver’s license.

• Must have a clean Motor Vehicle Record.

• A company vehicle will be provided.

EEO

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ID

2026-13011

Pos. Type

Full-Time