Distribution Coordinator I

Canon Solutions America; Norcross (GA); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Employee referral bonus

Employee discounts

Dress for Your Day attire program

Volunteer opportunities

Swag! Canon welcome kit & official mer

Benefits: medical, dental, vision, 401

Job summary

Canon U.S.A., Inc. is seeking a Warehouse Operations professional in Norcross, GA to manage daily warehouse tasks including shipping, receiving, returns processing, order control and release, and delivery scheduling.

The role focuses on accuracy of processing and inventories, coordinating with Sales, Service, OM and other groups to resolve inquiries. This full-time, on-site role offers an hourly rate of $17.20–$25.49 and a supportive environment with benefits.

Qualifications

• HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience.
• Organized, good at communicating, able to prioritize, and have excellent customer service skills.
• Experience in a computerized environment as well as working with a database management system.

Responsibilities

• Releases orders for all assigned organizations on a scheduled basis and as needed working with OM.
• Checks all orders for critical backorders vs. Essential Items list, hold and release as available.
• Monitors open order reports to ensure all shippable orders are processed.
• Assists Sales, Service, OM and other groups with any inquiries or issues related to orders, returns, receiving, etc.
• Assists in other Warehouse admin duties as assigned.

Skills

Organized

Communication

Time management

Customer service

Data entry

Attention to detail

Education

High school diploma or equivalent

Tools

Database management system

Job description

About the Role

Responsible for managing the daily operations of the warehouse functions as specifically assigned, which may include some or all of the following: shipping, receiving, returns processing, order control/order release, delivery/pick-up scheduling, coordination of pre-installations, parts processing (area markets), and overall accuracy of processing and inventories associated with assigned functions.

Your Impact

Order control/Order Release

• Releases orders for all assigned organizations on a scheduled basis and as needed working with OM.
• Checks all orders for critical backorders vs. Essential Items list, hold and release as available.
• Monitors open order reports to ensure all shippable orders are processed.
• Assists Sales, Service, OM and other groups with any inquiries or issues related to orders, returns, receiving, etc.
• Assists in other Warehouse admin duties as assigned.

Returns Processing

• Processes all RMAs received in on a daily basis, coordinate modifications to orders as needed.
• Researches and follow-up on unsuccessful pickups and reschedule for earliest possible date.
• Coordinates with Sales , Service , OM and other groups for machines that can't be picked up or any other related inquiries or issues.
• Monitors Open RMA reports to ensure timely returns against goals.
• Assists in other Warehouse and admin duties as assigned.

Delivery/Pickup Scheduling

• Contacts clients to confirm equipment delivery date and details per established checklist.
• Ships confirm all equipment orders and provide appropriate Pack List copies to carriers; create a daily delivery schedule per carrier.
• Schedules client pickups/returns, at time of delivery whenever possible, reschedule as required.
• Coordinates with Sales , Service , OM and other groups for machines that can't be delivered or any other related inquiries or issues.
• Assists in other Warehouse admin duties as assigned.

Area Market/Paragon Coordinator

• Handles all shipping, receiving and returns processing on a daily basis.
• Performs/coordinates pre-installation of new equipment to meet order dates.
• Schedules/coordinates with admin to schedule daily deliveries and pickups.
• Assists Sales, Service, OM and other groups with any inquiries or issues related to orders, returns, receiving, etc.
• Processes all parts orders and manage the accuracy of parts inventories.
• Assist with schedule physical inventories and manage the accuracy of merchandise inventories ongoing.

About You: The Skills & Expertise You Bring

• HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience.
• High school diploma or equivalent required.
• Organized, good at communicating, able to prioritize, and have excellent customer service skills. They should be committed to providing quality results to all internal and external customers, and have good time management skills.
• Experience in a computerized environment as well as working with a database management system.

We are providing the anticipated hourly rate for this role, $17.20-$25.49

Company Overview

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa.

Who We Are

Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

What We Offer

You’ll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

And Even More Perks!

• Employee referral bonus
• Employee discounts
• “Dress for Your Day” attire program (casual is welcome, based on your job function)
• Volunteer opportunities to give back to our local community
• Swag! A Canon welcome kit and official merch you can’t get anywhere else

Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Workstyle Description

• Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.
• HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience.
• High school diploma or equivalent required.
• Organized, good at communicating, able to prioritize, and have excellent customer service skills. They should be committed to providing quality results to all internal and external customers, and have good time management skills.
• Experience in a computerized environment as well as working with a database management system.
• We are providing the anticipated hourly rate for this role, $17.20-$25.49

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.