Distribution Center Specialist: Warehouse & Customer Service

SAFEWAY GARAGE DOORS, LLC; West Chatsworth (CA); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid Time Off and holidays

401(k) with company match

Career advancement opportunities

Supportive team environment

Ongoing training and development

Stable, full-time employment

Job summary

Safe-Way Door and First United Garage Doors in Chatsworth, CA is seeking a Distribution Center Associate to support warehouse operations, customer service, and administrative tasks in a fast-paced, on-site role.

You will receive, stage, and prepare doors and hardware for shipment, verify inbound/outbound shipments, manage inventory, and safely operate forklifts and pallet jacks while keeping the warehouse clean and organized.

Qualifications

• High school diploma or GED required.
• Experience in warehouse or distribution environment.
• Customer service experience.
• Ability to lift up to 60 pounds.
• Forklift certification preferred.
• Experience with ERP or order processing software.

Responsibilities

• Receive, stage, and prepare garage doors, hardware, and materials for shipment.
• Verify inbound and outbound shipments for accuracy.
• Perform inventory transactions, cycle counts, and inventory audits.
• Safely operate forklifts, pallet jacks, and other warehouse equipment.
• Maintain an organized, clean, and safe warehouse.
• Support continuous improvements in warehouse operations.
• Enter and process customer orders accurately.
• Process warranty claims from start to finish.
• Generate invoices and maintain accurate order documentation.
• Assist customers by phone, email, and in person.
• Verify order accuracy before pickup or delivery.
• Communicate order status and resolve customer concerns.
• Work closely with Sales and Customer Care to provide outstanding service.
• Maintain accurate records for orders, shipments, and inventory.
• Support operational reporting and performance metrics.
• Assist with front office and visitor coordination.
• Provide cross-functional support throughout the distribution center.

Skills

Customer service

Communication

Organizational skills

Lift up to 60 lbs

Team player

Education

High school diploma or GED

Tools

ERP software

Order processing software

Microsoft Office

Job description

Safe-Way Door and First United Garage Doors in Chatsworth, CA is seeking a Distribution Center Associate to support warehouse operations, customer service, and administrative tasks in a fast-paced, on-site role.

You will receive, stage, and prepare doors and hardware for shipment, verify inbound/outbound shipments, manage inventory, and safely operate forklifts and pallet jacks while keeping the warehouse clean and organized.