Distribution Center Security Guard

Carter's; Braselton (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading children's apparel retailer is seeking a Desk-Reception Guard to manage security operations at their facility in Braselton, GA. The role involves greeting visitors, verifying credentials, and ensuring safety compliance through effective access management. Ideal candidates will exhibit exceptional organizational abilities and proficiency in electronic security systems. Prior customer service skills are valued to enhance visitor experiences in a diverse environment.

Qualifications

• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint is essential.
• Strong customer service skills to manage visitor interactions effectively.
• Ability to learn and operate additional electronic security platforms.

Responsibilities

• Meet and greet employees, contractors, and visitors upon entry.
• Verify credentials and documents for all visitors entering facility.
• Manage facility access badges and keys.

Skills

Exceptional organizational skills

Interpersonal communication skills

Proficient in Microsoft Suite

Strong customer service orientation

Tools

Capsure VMS

Facility camera systems

Facility badge access system

Job description

Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

Shift Schedule

• 1st Shift, Monday – Friday 9:00am-5:00pm
• 2nd Shift, Monday – Thursday 4:00pm – 2:30am
• 2nd Shift, Tuesday – Friday 12am – 10:30am
• 4th Shift, Friday – Sunday 7:00pm – 7:00am

Desk-Reception Guard

• Meet and greet all employees, contractors, and visitors upon entry to facility.
• Verify proper credentials and documents for all visitors entering facility.
• Proficiency in Capsure VMS, facility camera systems, and facility badge access system.
• Provide guidance and direction for employee/visitor questions.
• Ensure all visitors and contractors have viewed facility visitor safety video.
• Answer phones, take and relay messages to appropriate personnel.
• Immediately elevate any issues with facility security or safety to the on-shift security supervisor or manager.
• Manage facility access badges and keys.
• Interface with professional emergency responders in the event of a facility emergency.
• Ensure all personnel entry is in compliance with CTPAT and FTZ compliance.

Turnstile/Bag Check Guard

• Meet and greet all employees/visitors entering facility.
• Perform bag check on all bags entering facility.
• Operate the ADA door as needed.
• Perform manual wanding under specific circumstances.
• Address positive metal detection issues at turnstiles.
• Interface with professional emergency responders in the event of a facility emergency.
• Immediately elevate any issues with facility security or safety to the on-shift security supervisor or manager.

Roving Patrol

• Perform a minimum of 2 full inside/outside tours per shift.
• During high traffic times, patrol parking lot during breaks and shift changes.
• Perform weekly fence integrity checks.
• Perform monthly life safety inspections.
• Provide relief to guards at stationary posts as needed.
• Proficient in facility Security Camera System and other security programs.
• Immediately elevate any issues with facility security or safety to the on-shift security supervisor or manager.
• Interface with professional emergency responders in the event of a facility emergency.
• Ensure facility physical security is in compliance with CTPAT and FTZ compliance.

Gate Guard

• First point of contact for all drivers entering facility truck yard.
• Verify proper ID of drivers and proper paperwork for inbound trailers, using facility Yard Management System.
• Perform inspection of all trailers entering yard.
• Ensure proper CTPAT/FTZ protocols are followed for import containers.
• Document all entries/exits on daily guard log.
• Direct drivers to appropriate office locations.
• Verify correct paperwork prior to releasing truck from yard.
• Note any discrepancies in paperwork and reach out to inbound transportation for instructions.
• Proficient in facility Security Camera System, Capsure VMS, and facility badge access system.
• Answer phones, take and relay messages to appropriate personnel.
• Immediately elevate any issues with facility security or safety to the on-shift security supervisor or manager.
• Interface with professional emergency responders in the event of a facility emergency.
• Successful completion of the Georgia 24 Hour Unarmed Security Professional Training (may be offered on site).
• Keen attention to detail and expert documentation.

Required Experience

• Exceptional organizational, interpersonal, and written/oral communication skills.
• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.
• Strong customer service orientation.
• Ability to learn additional electronic security platforms such as a visitor management system and security camera system.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.