Distribution Center Outbound Operations Lead

100Hires, Inc.; Phoenix (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

Colson Group Retail is seeking an outbound operations leader to elevate the flow of goods from our distribution center to customers. You will coordinate pick tickets, routings, and labeling, and guard on-time performance through proactive planning and escalation of delays.

You will monitor metrics, communicate with internal teams and carriers, and ensure accurate labeling and timely shipments. The role requires 3+ years in warehouse or distribution, Excel proficiency, and a collaborative,

Qualifications

• Minimum 3 years in warehouse, distribution, or manufacturing.
• Strong written and verbal communication skills.
• Detail-oriented and able to handle multiple priorities.

Responsibilities

• Print and assign daily pick tickets; ensure accuracy and timeliness.
• Schedule and route carrier assignments; monitor routing compliance.
• Respond to emails promptly to unblock work and align stakeholders.
• Coordinate labeling requirements for orders and ensure labeling accuracy.
• Prioritize past-due orders; expedite inventory as needed.
• Run operational metrics; track and report performance.

Skills

Communication

Leadership

Organization

Problem-solving

Teamwork

Education

High School Diploma

Tools

Microsoft Excel

Microsoft Word

Outlook

Epicor ERP

Job description

Join a Growing Retail Supply PartnerColson Group Retail powers retailers across North America, Europe, and Australia with reliable surface protection and high-performance casters and wheels. We’re expanding—and looking for an outbound operations leader to elevate the flow of goods from our distribution center to our customers.Your ImpactKeep the outbound engine running by coordinating pick tickets, routings, and labeling.Guard on-time performance through vigilant order planning and escalation of delays.Convert data into action—track missed shipments, run metrics, and report results.Be the hub of communication, driving swift responses to internal and external emails.What You Will DoPrint and assign daily pick tickets.Schedule/request carrier routings and ensure routing compliance.Respond to emails promptly to unblock work and align stakeholders.Coordinate labeling requirements for off-price market orders.Prioritize upcoming and past-due orders; process group orders accurately.Follow up on delayed transfers or purchase orders; expedite inventory as needed.Run operational metrics; prepare performance and status reports.Track and remediate missed shipments.Meet all shipping, routing, and timeline targets.Adhere to company policies, procedures, and regulations.Perform additional related tasks as assigned.What You BringMinimum 3 years’ experience in warehouse, distribution, or manufacturing.Proficiency with Microsoft Excel, Word, and Outlook; Epicor familiarity is a plus.Strong written and verbal communication skills.Leadership mindset with solid problem-solving ability; collaborative team player.Highly organized, detail-focused, and effective under pressure with multiple priorities.Forklift certification or willingness to become certified.High school diploma required.Technical & Functional StrengthsSupplier ManagementShipping/ReceivingWarehouse OperationsDistribution ProcessesERP & MRP SystemsSuccess MeasuresOn-time shipments and routing compliance.Reduction in missed shipments and past-due orders.Accurate, timely reporting that drives decisions.