Distribution Center - Operations Manager

The Home Depot; Locust Grove (GA); On-site; USD 85,000 - 120,000; Full time

Job summary

The Home Depot is seeking a DC Operations Manager to lead multiple warehouse functions and work with the GM/AGM to maximize productivity in a large distribution center.

You will guide inbound, outbound, and yard operations, coach staff, and drive continuous improvement while maintaining safety and cost efficiency. Overnight travel is rare; relocation may be required.

Qualifications

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• Bachelor's degree in Operations/Business/Supply Chain required.
• Proficiency in Outlook, Word and Excel software.
• Experience with change management a plus.
• Ability to work a flexible schedule, weekends and holidays.
• Open to relocation; able to work on-call as needed.
• High school diploma or GED accepted as minimum education.

Responsibilities

• Ensure operational excellence across all warehouse areas and efficiency of WM systems.
• Assist leadership in evaluating work methods, staffing, and layout for efficiency.
• Drive cost-to-serve reductions and continuous improvement initiatives.
• Coach, train, and develop associates with on-floor and formal feedback.
• Maintain a safe, union-free work environment per company policy.
• Partner with 3PL and carriers to optimize outbound loads and performance.

Skills

Operations management

Leadership

Change management

Flexibility

Education

Bachelor's Degree in Operations Management, Business or Supply Chain

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose

The DC Operations Manager is responsible for the success of assigned functions within a complex distribution center environment to ensure that it is an outstanding place to work. The DC Operations Manager may be responsible for the supervision of one or more of the following: Inbound Operations (Unloading and Receiving), Warehouse Operations (Pick-Pack, Break-Pack), Outbound Operations (Loading), Transportation Operations (Yard, Carrier Relations) and/or Office Operations (e.g., Transportation Coordinators, Customer Service Associates, General Office Associates). The DC Operations Manager works with the General Manager or DC Assistant General Manager to develop strategies and objectives to maximizing productivity and leverage expenses for the Home Depot distribution center. DC Operations Managers must analyze trends, solve problems and motivate and develop themselves and associates in order to maximize contribution to the DC success - typically manages through several Supervisors to achieve results from a large number of hourly associates.

Key Responsibilities

• 20% Managing to ensure operational excellence in all warehouse areas, efficient operations of warehouse management system(s) and related equipment, inventory is received appropriately and efficiently and safely processed in the warehouse, proper layout of warehouse and product placement, and proper maintenance and organization of all warehouse areas so that it's appearance is conducive to creating a perfect load for our Stores and Customers
• 20% Assists GM or AGM with the evaluation of the effectiveness of and recommends alternatives for work methods, procedures, controls and staffing to achieve accurate and timely movement and processing of product; manage to ensure warehouse layout is optimally aligned for maximum efficiency as seasonality and inventory needs require.
• 15% Assists GM and/or AGM with the DC's financial, operational, people and process and service related objectives to drive continuous improvement and efficiency gains to reduce overall cost-to-serve; leads associates, and peers to anticipate and solve problems and plan for upcoming events, seasonal changes, etc. Depending on DC, may assist in management of 3PL provider to ensure optimal performance and metrics are achieved.
• 15% Coaches, trains, and develops Associates informally and through formal training programs, providing both informal (e.g. on-floor coaching) and formal (e.g. written evaluation) job performance based feedback. Maintains a union free work environment by creating an employee-centered work place that demonstrates care and concern for all Associates.
• 15% Ensures a culture of safety throughout the organization by following Home Depot safety policies and procedures - monitor DC safety, physical security and operational metrics on a daily, weekly and monthly basis
• 15% Depending on need, may work with the GM to manage relationship with #3PL onsite delivery or transportation agent for all outbound loads, review transportation carrier performance with transportation Associates

Direct Manager/Direct Reports

Reports to DC General Manager I/II or Assistant General Manager

Accountable for direct supervision of the work activities of others. In addition to personnel issues -- including selection, termination, performance appraisal and professional development of subordinates.

Travel Requirements

Typically requires overnight travel less than 10% of the time.

Physical Requirements

Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.

Working Conditions

Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness.

Minimum Qualifications

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

Preferred Qualifications

• Bachelors Degree concentrating in Operations Management, Business or Supply Chain
• Proficiency in Microsoft Outlook, Word and Excel software applications
• Previous change management experience (driving, influencing and inspiring change through communication at all impacted levels).
• Ability to work a flexible schedule.
• Ability to be on-call at various times.. Must be able to work weekends and holidays.
• Must be open to relocation. Because of the nature of Retail Distribution, your flexibility to relocate will translate into increased opportunities for advancement.

Minimum Education

The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education

No additional education.

Minimum Years of Work Experience

2

Preferred Years of Work Experien