Distribution Center Office Associate

Crate & Barrel; Cranbury Township (NJ); On-site; USD 37,000 - 52,000; Full time

Job summary

Crate & Barrel is seeking a Distribution Center Office Associate to serve as the administrative link between our carriers and floor operations, handling clerical duties, data entry, filing, and records management.

You will collaborate with managers across the building, monitor the receiving office, track drivers, manage communications, and support safety and loss-prevention guidelines in a fast-paced environment.

Qualifications

• Typing and basic computer operation.
• Intermediate English language proficiency.
• Strong written and verbal communication skills.
• Clerical, word processing, and office skills.
• High attention to detail.
• Awareness of loss prevention and safety guidelines per Company policies.

Responsibilities

• Track and check in drivers and trailers in receiving office or yard shack.
• Perform clerical duties such as filing, record keeping, and copying.
• Maintain office supplies and prepare data for PM reporting.
• Enter productivity hours and transfer information to standard formats or databases.
• Gathers information from accounts or spreadsheets for entry into databases.
• Handle customer service emails and order-related inquiries.
• Answer phones and manage messages.
• Assist with crossdock duties and routine office tasks.

Skills

Typing

English proficiency

Communication skills

Clerical skills

Attention to detail

Loss prevention awareness

Education

High School Diploma or GED

Tools

MS Office

Job description

As a Distribution Center Office Associate, you will be the vital administrative link that facilitates the flow of information between our carriers and floor operations. In this role, you will partner with managers across the building to facilitate the handling of merchandise as it is moved, stored and dispatched. This role is perfect for someone who thrives in a fast-paced environment and has strong organizational skills, a high attention to detail, and a passion for service.

A day in the life as a Distribution Center Office Associate...

• Work in the receiving office or yard shack, tracking and checking in drivers and trailers
• Performs a variety of clerical duties such as filing, record keeping, and copying
• Partners with engagement team to order food and supplies for associate events
• Maintains and replenishes office supplies
• Conducts information retrieval and data entry , including manually entering productivity hours for PM reporting
• Compiles, organizes, and maintains records of business transactions
• Maintains moderately complex indexes and files
• Answers phones and takes messages
• Gathers information from accounts, applications, or spreadsheets and transfers into a standard format or database
• Prepares source data for computer entry by compiling, sorting, and verifying information.
• Performs other related clerical duties as assigned
• Crossdock additional responsibilities:
• Monitors and maintains customer service email account and special request tracking
• Audits home delivery proposed charges
• Contacts customers prior to their booked date and closes order once picked up
• Handles escalated customer service issue resolutions

What You’ll Bring To The Table...

• Proficient at typing and basic computer operation
• Intermediate English Language proficiency
• Good communication skills both verbal and written
• Clerical, word processing, and office skills
• High attention to detail
• Maintains an awareness of loss prevention, security and safety following the guidelines as outlined in the Company Code of Conduct and Associate Policy manuals

We’d love to hear from you if you have…

• Experience in a clerical position and/or Administrative Support preferred
• High School Diploma, GED, equivalent vocational training, or associate’s degree