DISTRIBUTED COMPUTER SYSTEMS ANALYST

State of Florida; Tallahassee (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

FLORIDA DEPARTMENT OF CORRECTIONS in Tallahassee is seeking a Distributed Computer Systems Analyst to maintain and support desktop and local area network environments. You will install software, manage client workstations, and coordinate with Central Office IT staff.

The role requires CJIS experience, a valid driver’s license, and willingness to be on-call for emergencies. Some lifting and on-site reporting are expected at the Central Office location in Florida.

Qualifications

• High school diploma or equivalent required; transcripts if selected may be requested.
• Experience supporting desktop equipment in CJIS environments.
• Valid Driver’s License required; capable of lifting up to 50 pounds.
• Ability to work on-call during emergencies or disasters.

Responsibilities

• Provide desktop and network computer system support across multiple sites from Central Office in Tallahassee.
• Plan, design, implement, and troubleshoot local client architectures and software.
• Install and support network computers, backup, recovery, and issue resolution.
• Assist with peripheral devices and software packages; maintain equipment inventory.

Skills

CJIS environment experience

Desktop support

On-call readiness

Driver's license

Education

High school diploma or equivalent

CompTIA A+ certification (preferred)

Tools

Cherwell

ServiceNow

Job description

Requisition No: 881988

Agency: Department of Corrections

Working Title: DISTRIBUTED COMPUTER SYSTEMS ANALYST

Pay Plan: Career Service

Position Number: 70042830

Salary: $49,063.82 Annually

Posting Closing Date: 08/26/2026

Total Compensation Estimator Tool FLORIDA DEPARTMENT OF CORRECTIONS We Never Walk Alone WORKING TITLE: DISTRIBUTED COMPUTER SYSTEMS ANALYST

This open competitive advertisement is for a Career Service position located at Central Office in Tallahassee, FL in the Office of Information Technology.

The mission of the Office of Technology in the Florida Department of Corrections (FDC) is to provide innovative, reliable, and secure technology solutions that support the Department's operations and enhance its efficiency.

This position is not a telework position and is required to report to the FDC office in the area it serves.

Job Duties

• This position will be responsible for providing support for computer systems at multiple sites as part of the Department’s Central Office: staff responsibilities below apply to most computer equipment (including personal computers, midrange minicomputers, and the large mainframe computer), telecommunications and related software.
• Responsible for planning, designing, implementing and troubleshooting the local client architecture including connecting personal computers to the local area network, installing client software products and maintaining documentation related to the personal computers connected to the environment, and troubleshooting problems.
• Responsible for installation and support of network computers, including setup and loading of software; and performing the technical role of system manager including functions of backup, recovery, troubleshooting.
• Assists with providing general support of peripheral devices such as, but not limited to, monitors, docks, printers, USB drives, and scanners.
• Provides support for software packages including, but not limited to, Microsoft Office 365 v2016, Adobe products, terminal emulation software, etc.
• Assists with the maintenance of inventory user issued IT equipment.
• Assists other IT units, such as Field Staff, with issues as needed.
• Provides after hours “on-call” support on an as-needed basis.

Benefits

• Paid vacation, sick leave, and holidays.
• Comprehensive health insurance and life insurance with accidental death and dismemberment benefits.
• Supplemental Dental, Vision, Life, Disability and Hospitalization insurance.
• Tuition-Free college courses.
• Retirement Plans with the Florida Retirement System:
  • Pension Plan (Traditional Retirement Pension Plan)
  • Investment Plan (401(K)-Type Retirement Plan)
  • Deferred Retirement Option Program (Drop)
  • Deferred Compensation
  • Recently Retired? Beginning July 1, 2024, there is no longer a reemployment limitation; beginning with the 7th calendar month from the member's distribution date, there are no restrictions on working for an FRS employer. You will not be required to repay any prior distributions, and you may continue receiving distributions from the Investment Plan or Pension Plan without interruption.

Requirements

Please note, when submitting a college/university degree, if selected for this position official transcripts will be required.

• Must possess a high school diploma or its equivalent.
• Must have experience supporting desktop computer equipment in a Criminal Justice Information Systems (CJIS) environment.
• Must have a valid Driver’s License.
• Must be able to work on-call, if needed, including during times of Emergencies or Disasters.
• Able to lift 50 pounds multiple times.

Preferred Qualifications

• Completed a Degree, Coursework, or Technical Certifications such as CompTIA® A+ Certification.
• Experience with VoIP systems.
• Experience with any software for tracking technical work, such as Cherwell, Service Now, or other IT related tracking systems.

Support of knowledge, skills, and abilities should be demonstrated on the application, in the education, in the work experience, in the work sample, in the interview and/or during reference checks.

Additional Information

BACKGROUND SCREENING REQUIREMENT

The Florida Department of Corrections requires all job applicants and volunteers to pass a Level 2 background check as per Chapter 435, Florida Statutes. This check must be completed before they can start working or volunteering.

EMPLOYMENT ELIGIBILITY

The Florida Department of Corrections (FDC) only hires U.S. citizens and those authorized to work in the U.S. FDC uses E-Verify to confirm an employee’s eligibility to work after completing the I-9 form.

The Florida Department of Corrections does not currently support H-1B Visa Sponsorship.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.

Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.