Dist System Operator I

Exelon Corporation; Plymouth Township (PA); On-site; USD 75,000 - 103,000; Full time

Benefits offered by this job

Annual salary range with bonuses

401(k) match

Medical, dental, vision insurance

Paid time off

Tuition assistance

Job summary

Exelon Corporation is recruiting for an entry-level Distribution System Operator to safely operate and restore its electric distribution network. The role emphasizes teamwork, adherence to safety, and the Exelon Management Model while supporting coverage during storms and emergencies.

The position requires rotating shifts, extended hours, and the ability to work on holidays. A two-year degree or related experience is common, with opportunities to advance to higher operator classifications within

Qualifications

• Two-year associate degree in engineering or technology
• High school diploma with 3–6 years of related experience
• Willingness to progress to higher Distribution System Operator roles
• Excellent written and oral communication skills
• Ability to sit/stand for extended periods and differentiate colors
• Strong analytical and judgment abilities
• Ability to work rotating shifts

Responsibilities

• Dispatch and coordinate resources for electric emergencies
• Schedule and manage outages and restoration work
• Acquire electric crews for emergent repairs
• Maintain operating logs and records of system status
• Plan and load work into mobile data terminals
• Draft work requests for distribution equipment

Skills

Analytical skills

Emergency response

Shift work

Written & verbal communication

Education

Associate's degree in engineering or technology

High school diploma with related experience

Bachelor's degree in engineering (preferred)

Job description

Who We Are

Exelon is helping build a more affordable, reliable energy future for the communities we serve. We're looking for people who are ready to make a difference and work together to deliver the energy our customers count on every day.

As a Fortune 200 company and one of the nation's largest utility companies, we have more than 20,000 colleagues who serve nearly 11 million customers through six fully regulated utilities - Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

Exelon is built by people who put safety first, work together to solve problems and show up every day for our customers and communities. We believe strong teams are built on trust, respect and a shared commitment to high-performance culture. And our commitment to employees includes creating an environment where people can grow, develop new skills and build thriving careers.

We know this work isn't easy. That's why we offer competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career. No matter your role, you will be part of a team that is committed to making a difference, improving how we work and delivering for the people who depend on us.

Are you on for the challenge?

Primary Purpose

This is an entry level position for the Distribution System Operator job family. Optimize the practices, policies, procedures and programs to operate the Electric distribution system in a safe, reliable and efficient manner with the welfare of employees, customers, the public and shareholders in mind. Follow established operating practices and procedures as they relate to customer restoration. Perform system restoration during storms and emergency events. Perform the work of receiving, recording, routing, dispatching customer calls, information, orders, and emergency calls. Serve as the tagging authority by leading and directing the application of the safety tagging procedures. Execute limited line clearance orders by confirming and directing the placement of tags. Lead, direct and supervise associates in restoring customers and safely clearing and restoring equipment. Recognize and reinforce strong performers. Take appropriate administrative actions to address weak performers. Control and operate equipment on the primary electric distribution system. Respond to all electrical service interruptions involving distribution equipment. Respond to electrical service interruptions including power quality, safety concerns, all outage categories at the distribution level. Maintain and apply a working knowledge of the Exelon Management Model for business controls and meet management's expectation for conducting effective business. Position requires the ability to work extended hours, rotating shifts, weekends, and holidays and overtime on regularly scheduled days off to support operations for coverage during storms or other energy delivery emergencies.

Primary Duties

• Dispatch and, if necessary, acquire additional qualified resources to address electric emergencies
• Dispatch electric planned and emergent work under the direction of the shift manager. Provide adequate ticket comments regarding outage characteristics in the OMS system.
• Acquire additional electric crews to support emergent repairs of the distribution electric system. Keep supervisors informed of abnormal system conditions, major customer outages and equipment related problems
• Keep supervisors informed of abnormal system conditions, major customer outages and equipment related problems. Maintain operating log, interruption reports and associated records to accurately record system status and sequence of events.
• Plan, schedule and load all work for all qualified workers into their mobile data terminals.
• Draft work requests and work orders for electrical distribution system equipment in need of repair.

Job Scope

• Functional control over various operating, construction, testing, customer and contractor groups in the performance of limited electrical switching, repair, testing and related work activities involving lines, transformers, and other equipment under the jurisdiction of the Distribution Shift Manager. The different groups include overhead operating, overhead and underground maintenance and distribution testing.
• The consequences of operating errors or improper system operation could cost the company millions of dollars in direct, indirect and intangible costs such as the loss of customer good will, damaged company equipment, damaged customer equipment and damage to the company's public image.
• Independent judgment is essential in making the real time decisions necessary to maintain the integrity, reliability and security of the Exelon Utilities distribution system.

Minimum Qualifications

• Two-year Associate's degree with a concentration in engineering or technology-related field. OR high school degree with 3-6 years' relevant experience OR one-year internal Exelon experience performing DSD1 related work.
• Ability and willingness to progress to higher Distribution System Operator job classifications.
• Excellent written and oral communication skills
• Ability to sit and stand for extended periods of time. Must have the ability to differentiate between and recognize specific colors on computer schematics that relay important system configuration information.
• Demonstrated analytical skills and judgment
• Demonstrated ability to respond to emergencies and manage stressful situations while shifting between multiple tasks.
• Ability to work shift work
• Candidate must receive a "Recommended" result on the System Operator/Power Dispatch (SOPD) test to be eligible for consideration.

Preferred Qualifications

Bachelor's Degree in engineering, technology, math, or business, with a heavy technology curriculum.

Benefits

• Annual salary will vary based on a candidate's skills, qualifications, experience, and other factors: $75,200.00/Yr. - $103,400.00/Yr.
• Annual Bonus for eligible positions: 10%
• 401(k) match and annual company contribution
• Medical, dental and vision insurance
• Life and disability insurance
• Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
• Employee Assistance Program and resources for mental and emotional support
• Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
• Referral bonus program
• And much more

Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.