Dispute Analyst

VirtualVocations; Remote; USD 50,000 - 70,000; Full time

Job summary

An online employment service based in California is seeking a Dispute Analyst to manage dispute claims and first payment defaults. The ideal candidate will intake and analyze claims, communicate with clients, and monitor transactions for potential risks. An associate degree or relevant experience is preferred, along with proficiency in word processing and spreadsheet software. Join a dedicated team focused on ensuring compliance and effective payment resolutions.

Qualifications

• Associate degree or 1 year of relevant experience required.
• Ability to write routine reports and follow detailed instructions is needed.
• Experience in standardized situations is advantageous.

Responsibilities

• Intake, analyze, and research dispute claims while ensuring compliance.
• Communicate professionally with clients and partners.
• Monitor disputed transactions to identify risks and assist with resolutions.

Skills

Reading and interpreting documents

Professional communication

Problem-solving in standardized situations

Proficiency in word processing software

Proficiency in spreadsheet software

Education

Associate degree in business, finance, communication, marketing, or related field

Job description

A company is looking for a Dispute Analyst to handle incoming dispute claims and first payment defaults.

Key Responsibilities

• Intake, analyze, and research dispute claims while ensuring compliance with regulations
• Communicate professionally with clients and partners throughout the dispute process
• Monitor disputed transactions to identify risks and assist with payment resolutions

Required Qualifications

• Associate degree in business, finance, communication, marketing, or related field, or 1 year of relevant experience
• Ability to read and interpret various documents and write routine reports
• Proficiency in word processing and spreadsheet software
• Ability to apply common sense understanding to follow detailed instructions
• Experience dealing with problems in standardized situations

Dispute Analyst • Fresno, California, United States