Dispensary Lead - Mayflower Cannabis (Worcester)

iAnthus Capital; Worcester (MA); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Paid Sick Leave

Parental Leave

Medical/Dental/Vision benefits

401(k)

Short-Term Disability & Life Insurance

Employee Assistance Program

Job summary

iAnthus Capital Management in Worcester, MA is seeking a Dispensary Lead to manage daily dispensary operations, lead a patient‑centric team, and uphold the company’s standards of professionalism and compassionate service.

Responsibilities include opening/closing, cash and inventory control, educating staff on products and regulations, ensuring compliance with state and local laws, and coordinating patient delivery with the Delivery Manager.

Qualifications

• Experience in hospitality service and/or high-volume retail environment.
• Bachelor’s degree or equivalent preferred.
• 1 – 3 years in a retail environment managing a team.
• Knowledge of local and state laws and regulations pertaining to medical marijuana, a plus.
• Experience working with Excel, POS, and inventory management control systems.
• Strong interpersonal skills.
• Must be 21 years of age or older.
• Must be able to lift and carry up to 75lbs.
• Green flower/ Ganjier Certificate preferred.

Responsibilities

• Opening or closing of dispensary (key holder).
• Balancing cash and product inventory as part of daily closing procedure.
• Observing and participating in patient services during consultation and sale.
• Updating Communication Binder for most current information for team members.
• Auditing patient intake forms for accuracy and completion.
• Assisting with Verified Financial Hardship (VFH) program.
• Maintaining accountability of all team members, in relation to specific job description.
• General office work, such as filing records, operating copy machines, and using email.
• Upholding all Company policies and procedures.
• Providing General Manager with feedback on inventory levels and sales weekly.
• Ensuring dispensary agents maintain proper recordkeeping (patient intake forms, cash handling records, chain of custody documents, waste logs).
• Educating all team members on product offerings and changes in regulations.
• Coordinating patient home delivery schedule with Delivery Manager.
• Participating in weekly and quarterly management meetings.

Skills

Hospitality service

Team management

Attention to detail

Excellent communication

Time management

Education

Bachelor’s degree or equivalent preferred

Tools

Excel

POS

Inventory management systems

Job description

Who We Are:

iAnthus Capital Management is a multi-state operator, encompassing the full spectrum of cannabis enterprises, from cultivation to processing to retailing. Cannabis will be the next great transformative industry - not just because it has the power to change people’s lives (especially those suffering from chronic ailments) – but also because it will impact many other industries, from agriculture to pharmaceuticals to alcoholic beverages. Our mission is to create the most valuable cannabis brands and network of cannabis operations and distribution nationally. At iAnthus, you will be given opportunities for career development, a flexible work environment, excellent benefits, a wellness program and the ability to interact with and learn from leaders in the cannabis industry.

Who You Are:

You have a strong desire to learn and to contribute to a team. You are passionate about making an inclusive, positive, and compliant workforce. You can effectively manage your time and focus on ensuring data integrity and accuracy for your projects. If you would like to work in a fast-paced environment and are interested in building something meaningful with the rest of the iAnthus team, we would love to hear from you!

Professional Competencies:

• Positive attitude
• Exceptional attention to detail and organized
• Strong interpersonal and teamwork skillset
• Excellent verbal and written communication skills
• Ability to multi-task, prioritize, and work in a fast-paced environment

Benefits:

• 12 days of Paid Time Off
• 10 Paid Holidays
• Paid Sick Leave
• Paid Parental Leave
• Medical, Dental, Vision, FSA, HSA, and Transit Benefits
• 401(k)
• Employer Paid Short-Term Disability and Life Insurance
• Employee Assistance Program
• Ability to work in a growing company where your talents and skills can have a positive impact

Job Summary:

The Dispensary Lead, reporting directly to the Dispensary Manager, is responsible for assisting in managing all daily operations of the dispensary, leading a patient-centric team and achieving Company standards of professionalism and compassionate patient service. Additionally, the Dispensary Lead implements and maintains the policies and procedures of the Company and ensures compliance with all state and local laws and regulations.

Position Responsibilities:

• Responsible for either opening or closing of dispensary (key holder)
• Balancing cash and product inventory as part of daily closing procedure
• Observing and participating in patient services during consultation and sale
• Updating Communication Binder for most current information for team members
• Auditing patient intake forms for accuracy and completion
• Assisting with Verified Financial Hardship (VFH) program
• Maintaining accountability of all team members, in relation to specific job description
• Performing general office work, such as filing records, operating copy machines, and using email
• Upholding all Company policies and procedures
• Providing General Manager with feedback on inventory levels and sales on a weekly basis
• Ensuring that all dispensary agents maintain proper recordkeeping such as patient intake forms, cash handling records, chain of custody documents and waste disposal logs
• Helping educate all team members on product offerings and any changes in state or city regulations
• Assisting with coordinating patient home delivery schedule with Delivery Manager
• Participating in weekly and quarterly management meetings

Company Culture:

• Being a company brand ambassador and representing the brand appropriately.
• Building relationships with community leaders and trust from our neighbors.
• Following and implementing the company’s core values, including respect, diversity, sustainability, research and service.
• Ensuring adherence to the company’s cultural principles.
• Maintaining dispensary aesthetic according to the company’s brand, including music selection and daily cleanliness.
• Participating and embracing a highly motivated team environment.
• Implementing brand sales marketing strategies.

Pay rate: $21.50/hour

Minimum Qualifications:

• Experience in hospitality service and/or high-volume retail environment
• Bachelor’s degree or equivalent preferred
• 1 – 3 years in a retail environment managing a team
• Knowledge of local and state laws and regulations pertaining to medical marijuana, a plus
• Experience working with Excel, POS, and inventory management control systems
• Strong interpersonal skills
• Must be 21 years of age or older.
• Must be able to lift and carry up to 75lbs.
• Green flower/ Ganjier Certificate preferred.

Physical and Environmental Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Ability to work a minimum of 8 hours a day and rotating shifts;
• Flexible schedule availability including nights, weekends and holidays;
• Ability to lift, push, and pull 50 pounds;
• Ability to sit, squat, bend, and kneel repetitively throughout a workday;
• Ability to stand for extended periods of time;
• Ability and willingness to work in the following conditions: General office environment;
• Extended computer usage;
• Extended phone usage including teleconferences, andWork environments that include exposure to, but not limited to, fumes, dust, odors, heights, indoor AC, no AC, motion, and noise.

iAnthus Capital Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.