Dispensary Associate-Part Time

Trulieve; Town of Florida (NY); On-site; USD 16,000 - 23,000; Part time

Job summary

Trulieve in New York is seeking a part-time Dispenser Associate to guide patients on their cannabis journey with education on benefits and potential side effects, while delivering excellent customer service.

The role requires a high-school diploma or equivalent, 21+ years of age (18+ in CT/PA/WV), cash handling experience, and the ability to work in a fast-paced team. Evening and weekend hours apply; pay is $14 per hour plus tips, with benefits.

Qualifications

• High-school diploma or equivalent; experience in retail or customer service preferred.
• Must be at least 21 years of age (or a minimum of 18 years of age in CT, PA and WV).

Responsibilities

• Provide exceptional customer service to customers, guests, and coworkers.
• Educate patients on cannabis benefits and potential side effects; deliver patient education.
• Process patient orders promptly and accurately.
• Follow Trulieve policies and procedures.
• Assist managers with returns and handle issues per guidelines.
• Maintain a clean, stocked workstation and assist with online orders as needed.

Skills

Cash handling

Customer service

Communication

Teamwork

Multitasking

Education

High school diploma or equivalent

Tools

Computer skills

Job description

Join Trulieve – Where Passion Meets Purpose

If you're interested in being part of one of the nation's fastest-growing industries, Trulieve may be the perfect place for you. We are proud to be recognized onTIME's America's Best Companies 2026 List, an honor awarded to top-performing U.S. organizations based on employee satisfaction, financial strength, and sustainability transparency. Trulieve was one of only two cannabis companies to receive this distinction.

If you have passion for helping others and want to make a meaningful impact through your work, this may be the role for you. At Trulieve, we strive to bring our patients the relief they need in products they can trust. Our plants are hand-grown in carefully controlled environments designed to minimize unwanted chemicals and pests, keeping the cultivation process as natural as possible every step of the way. To learn more about Trulieve and our mission, please visit

Join Trulieve – Where Passion Meets Purpose

If you're interested in being part of one of the nation's fastest-growing industries, Trulieve may be the perfect place for you. We are proud to be recognized onTIME's America's Best Companies 2026 List, an honor awarded to top-performing U.S. organizations based on employee satisfaction, financial strength, and sustainability transparency. Trulieve was one of only two cannabis companies to receive this distinction.

If you have passion for helping others and want to make a meaningful impact through your work, this may be the role for you. At Trulieve, we strive to bring our patients the relief they need in products they can trust. Our plants are hand-grown in carefully controlled environments designed to minimize unwanted chemicals and pests, keeping the cultivation process as natural as possible every step of the way. To learn more about Trulieve and our mission, please visit www.trulieve.com

Requisition ID: 20997

Remote Work Available:No

Job Title:Dispenser Associate – Part-Time

Department:Retail

Reports To:General Manager

FLSA Status:Regular Non-Exempt

Pay:$14.00an hour (position is also eligible for tips)

The Dispensary Associateis responsible forguiding a customer on their journey into cannabis by educating them on the benefits and potential side effects. In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service. The primary function of a Dispensary Associate is tofacilitatea customer's purchase per State regulations, while providing an exceptional customer experience.

KEY DUTIES AND RESPONSIBILITIES:

• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Provide theTruExperiencethrough elevated patient service standards, behaviors, and product knowledge.
• Assist Managers and Shift Supervisors with returnsin accordance withcompany policy.
• Prepare and process patient orders ina timelyand efficient manner.
• Follow Trulieve Policies and Procedures.
• Work directly with the leader on duty to enhancethe customerexperience.
• Assistcustomers with any product or device issues.
• Work with leadership and management to find solutions to customer issues.
• Document customer issues and concerns on the customer's profile.
• Maintain a clean and well-stocked workstation throughout the shift.
• Any other task(s) asassigned by Management.
• *Employees MAYbe requiredto performadditionalteam tasks on an as needed basis. Please let us know if there are any issues performingadditionalduties within some of the crossover job descriptionsbelow.*

ADDITIONAL RESPONSIBILITIES AS DELIVERY ASSOCIATE AS NEEDED:

• Mustpossessa valid driver’s license and clear driving record to fulfill delivery driver role
• Follow allTrulievePolicies and Procedures as delivery associate

ADDITIONAL RESPONSIBILITIES AS ONLINE SUPPORT:

• Assistwith processing all online orders, including deliveries, in a 2-hourtimeframe.

SKILLS AND QUALIFICATIONS:

• High-school diploma or equivalent and experience in the field or in a similar field.
• Must be a minimum of 21 years of age (or a minimum of 18 years of age in CT,PAand WV).
• Prior experience, preferably in retail and/or customer serviceareais a plus.
• Must have prior cash handling experience.
• Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels.
• Mustpossessexcellent people skills and be able to communicate effectively with others in both verbal and written form.
• Must be able to work effectively without supervision and in a team environment.
• Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion.
• Able to understand and follow written/oral instructions.
• Ability to interact with customers and team members respectfully and politely.
• Able to communicate in conversational English to work effectively with customers and team members,operateelectronic equipment (computer, laptop), comprehend safety procedures, andutilizetelecommunication devices.
• Mustpossessthe mental and physical capacities necessary to perform the job duties.
• Mustpossessa valid driver's license and a clean driving record to fulfill the Delivery Driver role.
• Must be able to pass a comprehensive background record check.

Additional Requirements:

• Must be able to move intermittently throughout the workday.
• Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met.
• Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies.
• Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people in the facility.

Physical Requirements:

While performing the duties of this job, the employee is:

• Constantly required to move/traverse throughout entire facility, including confined spaces; accurately communicate and exchange sensitive information and ideas with others, including members of the public;observe/inspect details at varying ranges;operatecomputing devices:
• Frequently required to manipulate objects of varying sizes and weights (e.g., products, packaging, tools, office machinery): push/pull objects up to 50lbs; lift/carry/position objects up to 50lbs; ascend/descend stool/ladder/steps; positionself and/orobjects at floor level (e.g., crouch, stoop, kneel, crawl);
• Occasionally required to remain in a seated position.

Work Schedule:

• Flexible hours depending on store needs. Must be available to work evenings, weekends, and holidays
• This position will work up to40 hoursper week and will be available "after hours" based on business needs

Trulieveprovides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.

Equal OpportunityEmployer -TrulieveSupports a Drug Free Workplace

Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position.

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.