Dispensary Associate - Full Time

Savvyherb; Brooksville (FL); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Benefits package

Job summary

Trulieve is hiring a full-time Dispensary Associate for our retail department. You will educate customers on cannabis products and deliver excellent service while ensuring compliance with state regulations. The role requires a high school diploma, 21+ (18+ in CT/PA/WV), and cash handling experience.

We offer a comprehensive benefits package and promote equal opportunity employment in a drug-free workplace. This on-site position reports to the General Manager and pays $14.00 per hour plus tips.

Qualifications

• High-school diploma or equivalent.
• Must be at least 21 years old (18 in CT, PA and WV).
• Prior cash handling experience is preferred.
• Excellent communication and customer service skills, able to work independently in a fast-paced environment.

Responsibilities

• Educate customers on cannabis products and provide exceptional customer service.
• Assist customers with product knowledge and returns.
• Process patient orders in a timely and accurate manner.
• Maintain a clean, organized, and well-stocked workstation during shifts.
• Support online orders and delivery when needed while complying with state regulations.

Skills

Customer service

Cash handling

Communication

Retail

Education

High school diploma

Job description

• Trulieve is hiring a full-time Dispensary Associate for their retail department, offering $14.00 per hour plus tips, with no remote work available. The role involves educating customers on cannabis products, providing excellent customer service, and ensuring compliance with state regulations.
• The company emphasizes providing natural, hand-grown cannabis products to alleviate symptoms of serious medical conditions, working closely with physicians to ensure proper dosages and compassionate care.
• Key responsibilities include assisting customers with product knowledge, handling returns, processing orders efficiently, maintaining a clean workspace, and supporting online order fulfillment and delivery when needed; a valid driver’s license and clean driving record are required for delivery duties.
• Candidates should have a high school diploma or equivalent, be at least 21 years old (18 in some states), possess cash handling experience, strong communication skills, and be able to work independently in a fast-paced environment; Trulieve offers a comprehensive benefits package and is an equal opportunity employer supporting a drug-free workplace.

An industry-leading, vertically integrated cannabis company & multi-state operator in the U.S.

If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you!

At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.

Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.

Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.

To learn more about our company, please visit our website;

Requisition ID:17637

Remote Work Available:No

Job Title: Dispensary Associate–Full Time

Department: Retail

Reports To: General Manager

FLSA Status: Regular Non-Exempt

Pay: $14.00 an hour (position is also eligible for tips)

The Dispensary Associateis responsible forguiding a customer on their journey into cannabis by educating them on the benefits and potential side effects. In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service. The primary function of a Dispensary Associate is tofacilitatea customer's purchase per State regulations, while providing an exceptional customer experience.

KEY DUTIES AND RESPONSIBILITIES:

Provide exceptional customer service to customers, guests, and coworkers.

Provide empathy and compassion to patients.

Provide theTruExperiencethrough elevated patient service standards, behaviors, and product knowledge.

Assist Managers and Shift Supervisors with returnsin accordance withcompany policy.

Prepare and process patient orders ina timelyand efficient manner.

FollowTrulievePolicies and Procedures.

Work directly with the leader on duty to enhancethe customerexperience.

Assistcustomers with any product or device issues.

Work with leadership and management to find solutions to customer issues.

Document customer issues and concerns on the customer's profile.

Maintain a clean and well-stocked workstation throughout the shift.

Any other task(s) asassigned by Management.

*Employees MAYbe requiredto performadditionalteam tasks on an as needed basis. Please let us know if there are any issues performingadditionalduties within some of the crossover job descriptionsbelow.

ADDITIONAL RESPONSIBILITIES AS DELIVERY ASSOCIATE AS NEEDED:

Mustpossessa valid driver’s license and clear driving record to fulfill delivery driverrole

Follow allTrulievePolicies and Procedures as deliveryassociate

ADDITIONAL RESPONSIBILITIES AS ONLINE SUPPORT:

Assistwith processing all online orders, including deliveries, in a 2-hourtimeframe.

SKILLS AND QUALIFICATIONS

High-school diploma or equivalent and experience in the field or in a similar field.

Must be a minimum of 21 years of age (or a minimum of 18 years of age in CT,PAand WV).

Prior experience, preferably in retail and/or customer serviceareais a plus.

Must have prior cash handling experience.

Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels.

Must possessexcellent people skills and be able to communicate effectively with others in both verbal and written form.

Must be able to work effectively without supervision and in a team environment.

Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion.

Able to understand and follow written/oral instructions.

Ability to interact with customers and team members respectfully and politely.

Able to communicate in conversational English to work effectively with customers and team members,operateelectronic equipment (computer, laptop),comprehendsafety procedures, andutilizetelecommunication devices.

Mustpossessthe mental and physicalcapacitiesnecessary to perform the job duties.

Mustpossessa valid driver's license and a clean driving record to fulfill the Delivery Driver role.

Must be able to pass a comprehensive background record check.

Additional Requirements:

Must be able to move intermittently throughout the workday.Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met.Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies. Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people in the facility.

Physical Requirements:

While performing the duties of this job, the employee is:

Constantly required to move/traverse throughout entire facility, including confined spaces; accurately communicate and exchange sensitive information and ideas with others, including members of the public;observe/inspect details at varying ranges;operatecomputing devices:

Frequently required to manipulate objects of varying sizes and weights (e.g., products, packaging, tools, office machinery): push/pull objects up to 50lbs; lift/carry/position objects up to 50lbs; ascend/descend stool/ladder/steps; positionself and/orobjects at floor level (e.g., crouch, stoop, kneel, crawl)

Occasionally required toremainin a seated position.

Work Schedule:

Flexible hoursdependingon store needs. Must be available to work evenings, weekends, andholidays

A comprehensive benefits package including paid time off is offered with this position. This position will work up to40 hoursper week and will be available "after hours" based on business needs

Trulieveprovides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal,stateor local laws.

Equal OpportunityEmployer -TrulieveSupports a Drug Free Workplace

Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position.

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.

If you're passionate about plant medicine and excited by our mission, we'd love to hear your perspective on how we can best meet your needs.