Dispensary Assistant Store Manager

High Profile; Wilder (KY); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

401(k)

Employee discount

Company holidays

Company swag

Job summary

C3 Industries, a multi-state cannabis company based in Ann Arbor, Michigan, is hiring an Assistant Store Manager for the High Profile Cannabis Shop in Wilder, KY. You will support the Store Manager, supervise staff, focus on sales growth, and ensure state compliance, delivering exceptional customer service.

This role requires 1-3 years of retail management, experience with POS and inventory, ability to open/close, and strong leadership.

Qualifications

• 1–3 years retail management experience or equivalent.
• Proven ability to motivate and influence others through personal actions and examples.
• Experience with POS and inventory management systems.
• Ability to open and close the store independently.
• Demonstrate strong problem-solving skills and adaptability.

Responsibilities

• Assist Store Manager in planning and implementing strategies to attract and retain repeat customers.
• Assist with all aspects of store performance with a focus on sales growth, operational efficiency, and profitability.
• Lead by example in driving sales and delivering exceptional customer service on the sales floor and at the register.
• Assist with tracking progress of weekly/monthly/quarterly/annual sales goals through reports and data analysis.
• Monitor and maintain inventory levels and communicate discrepancies to Store Manager.
• Participate in management and store meetings for employee development and improvements.
• Maintain visual standards including merchandise presentation, signage, and lighting.
• Assist with scheduling to ensure proper store coverage during peak hours.
• Handle customer complaints professionally to ensure satisfaction.
• Educate and coach employees on product knowledge, POS, loyalty programs, and safety procedures.

Skills

Retail management

Customer service

POS systems

Inventory management

Staff coaching

Tools

POS software

Job description

Who we are...

C3 Industries is a multi-state, vertically integrated cannabis company headquartered in Ann Arbor, Michigan, operating the High Profile Cannabis Shop retail network alongside several product brands, including the award-winning Cloud Cover Cannabis, Galactic Cannabis, and Habitat Cannabis. Through its High Profile locations in Connecticut, Illinois, Michigan, Missouri, Massachusetts, Kentucky, and New Jersey, the company provides customers with access to high-quality cannabis products and exceptional retail experiences.

What we’re looking for...

The Assistant Store Manager plays a key role in supporting the daily operations of the dispensary, focusing on driving revenue growth while ensuring compliance with state regulations. This position involves supervising staff, providing exceptional customer service, and creating an atmosphere that encourages repeat business. The Assistant Store Manager will work closely with the Store Manager to implement sales strategies, and support employee growth. Additionally, this role requires a deep understanding of cannabis products to guide customers in making informed purchases, enhancing both the customer experience and store profitability.

Dispensary Address: 23 County Dr Wilder KY

Operating Hours: 10-8

In this role you will….

• Assist Store Manager in planning and implementing strategies to attract and retain repeat customers.
• Assist with all aspects of store performance with a strong focus on sales growth, operational efficiency, and profitability, while delivering a best-in-class customer service experience that drives repeat business and brand loyalty.
• Lead by example in driving sales and delivering exceptional customer service, prioritizing the customer experience by actively engaging on the sales floor and at the register, ensuring every interaction contributes to store success.
• Assist with tracking the progress of weekly, monthly, quarterly, and annual sales goals through creating reports and analyzing data.
• Monitor and maintain inventory levels, assist with intakes, and communicate discrepancies to Store Manager.
• Actively participate in management and store meetings, offering suggestions for employee development, sales opportunities, and organizational improvements.
• Maintain visual standards, including merchandise presentation, signage, lighting, and general maintenance.
• Assist the Store Manager with developing the store schedule to ensure proper store coverage during peak hours.
• Handle and mitigate customer complaints in a professional manner to ensure their overall satisfaction.
• Educate and coach store employees on product knowledge, inventory, POS, Customer Loyalty Programs, loss prevention procedures, state compliance, and safety protocols.
• Comply with company cash handling policies and perform daily cash management responsibilities and compliance reporting per company policy.
• Participate in the counting, pooling, and splitting of tips as assigned by management.
• Assisting the Store Manager with interviewing, onboarding, training, and development of new and current employees.
• Ensure all employees adhere to the company’s policies and guidelines, and act as store representative when Store Manager is not present.
• Responsible for opening and closing the store, including securing the premises, preparing registers, and conducting end-of-day reports.

Skills and experience you have...

• 1-3 years retail management experience or equivalent.
• Proven ability to motivate and influence others through personal actions and examples.
• Experience with POS and inventory management systems.
• Ability to open and close the store independently.
• Demonstrate strong problem-solving skills and adaptability by responding effectively to changing priorities.
• Strong results-orientation and commitment to quality, performance, and deliverables.
• Effective multi-tasker with demonstrated ability to prioritize.
• Demonstrate strong oral and written communication skills; ability to correspond in a professional, businesslike manner.
• Must be at least 21 years of age and able to pass a background check.
• Must be able to obtain & maintain required state licenses based on work location.

Our mission is to share our love of cannabis with the world.

Benefits:

• Medical, Dental, & Vision Insurance
• Life Insurance
• Short- & Long-Term Disability Insurance
• Paid time off
• 401(k)
• Employee Discount
• Company Paid Holidays
• Company Swag

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

The physical demands and work environment characteristics described below are representative of those that may be encountered while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the role.

Ability to remain in a stationary position, move about the work area, and operate standard office, retail, or production equipment, as applicable to the position.

Ability to communicate effectively, including exchanging information through speaking, hearing, and other means as necessary.

May occasionally be required to bend, stoop, reach, crouch, or perform repetitive motions associated with the duties of the position.

May occasionally be required to lift, carry, push, or pull up to 50 pounds; frequent lifting and movement of up to 25 pounds may be required.

Depending on the work location and position, employees may be exposed to varying temperatures, noise levels, equipment, facility environments, or retail settings.

Prolonged periods of standing, walking, or sitting may be required based on the nature of the role.

* Compensation Estimate Disclaimer

All compensation range estimates are generated by the third party job search engine websites; C3 Industries will compensate qualified candidates commensurate with experience and industry norms.