Dispensary Access Control Associate - Job ID 1876645

Renew Cannabis Co.; Hagerstown, Northern (MD, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Employee Assistance Plan

Short-Term Disability

Life Insurance AD&D

401K

DCM Product/Merch Discounts

Paid Time Off

Competitive pay

Industry Discounts

Job summary

Renew Cannabis Co. is seeking a Dispensary Access Control Associate to verify customer/patient identification at entry, ensure regulatory compliance, and maintain a secure, welcoming entrance. You will monitor surveillance, greet patrons, and enforce store policies in a fast-paced environment.

Ideal candidates have security/access control experience and a background in retail or cannabis, with strong observation and communication skills and a customer-focused mindset.

Qualifications

• Must be at least 21 years old for legal reasons.
• Pass Federal and State criminal history background checks.
• Minimum 2 years of retail or food service experience; 2 years cannabis experience preferred.
• Minimum 1 year of security/access control related work experience.
• Security Guard training certification preferred.

Responsibilities

• Verify customer/patient identification at entry and ensure regulatory compliance.
• Greet customers, maintain a secure and welcoming entrance, and manage entry flow.
• Monitor security cameras and report suspicious activity to management.
• Keep entry area clean, organized, and compliant with policies.
• Communicate store policies and regulatory requirements clearly to customers.

Skills

Personal accountability

Observational skills

Verbal communication

Calm under pressure

Learn property layout

Customer service

Team player / independent

Feedback oriented

Sales goals

Job description

Growing medical and recreational cannabis manufacturers on the East Coast. Our mission is simple: grow the highest-quality weed at prices everyone can afford.

We are looking for passionate people to join us in our mission to democratize cannabis-or as we like to say, to "Weed the People".

With a dialed-in grow operation and a bold new brand refresh, we're ready to dominate the MD/DC market-and have a little fun while we're at it.

Dispensary Access Control Associate

Our Dispensary Access Control Associate is responsible for verifying customer/patient identification upon entry to ensure compliance with legal and regulatory requirements. This individual will maintain a secure and welcoming environment, providing a smooth and efficient entry process for all customers/patients. A passion for the cannabis industry, attention to detail, and a strong understanding of regulatory standards are essential for success in this role.

Your role in caring for our company:

The essential functions include, but are not limited to the following:

• Follow company policies and procedures to ensure secure, efficient, and compliant operations for both access control and surveillance monitoring.
• Greet and verify the identification of all customers/patients, ensuring all legal and regulatory requirements are met before allowing entry.
• Maintain a clean, organized, and secure entrance area, ensuring the entry point always remains clear and accessible.
• Actively monitor security cameras via a portable screen to ensure the safety and security of the dispensary, alerting management of any suspicious activity or safety concerns.
• Ensure all surveillance equipment is functioning properly and promptly report any technical issues to the appropriate personnel.
• Provide excellent customer service while maintaining a professional demeanor at the entrance, ensuring a smooth and welcoming experience for all customers/patients.
• Address any entry-related concerns or questions, clearly communicating store policies and regulatory requirements.
• Assist in managing the flow of customers/patients entering the dispensary, ensuring an organized and secure process.

All other duties as necessary.

Qualifications we ask you to have:

• For legal reasons, all employees need to be at least 21 years of age.
• You will be asked to pass a Federal and State criminal history background check.
• We ask that you have a minimum of two (2) years of retail or food service experience, with two (2) years of cannabis experience preferred.
• We ask that you have a minimum of one (1) year of previous security/access control related work experience.
• Having a Security Guard training certification is preferred.

Additional skills which will help you excel in your role:

• Please have personal accountability, proactive behaviors, and strong attention to detail.
• Excellent observational skills.
• Authoritative verbal communication skills.
• Ability to remain calm in high-pressure situations.
• Please have the ability and willingness to learn the layout of the property and buildings
• A passion for the cannabis culture.
• Excellent verbal and written communications skills.
• Excellent customer service.
• Creative quick thinking to serve as a problem solver with a positive outlook.
• Ability to foster collaboration, be a team player, though also independent and self-motivated.
• Coachable and can take full ownership of personal development, regularly soliciting feedback from teammates including those supervising, colleagues, and supervisor/s.
• Performance driven to exceed sales goals.
• Ability to work at a fast pace in a high production environment!
• Comply with all HR policies including confidentiality and non-disclosure.
• Maintain open communication with the management team and other co-workers.
• Strong work ethic, integrity, and desire to be accountable, transparent and proactive.

Work Schedule/Location:

• On-site 5 days a week.

Please make sure you are willing and able to perform the following:

Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the functions.

• While performing the duties of this position, you will be regularly asked to talk or hear.
• You will frequently use your hands or fingers to handle or feel objects, tools, or controls.
• Occasionally, you will need to stand/walk/sit, and reach with hands and arms.
• You will be asked to occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
• The noise level in the work environment is usually low to moderate.

Our Benefits

• Health Insurance: Medical, Dental & Vision
• Employee Assistance Plan
• Short-Term Disability
• Life Insurance AD&D
• 401K
• DCM Product/Merch Discounts
• Paid Time Off
• Competitive pay
• Industry Discounts

Equal Opportunity and Affimativce Action

DCM Inc. is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. DCM Inc. is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at DCM Inc. are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. DCM Inc. will not tolerate discrimination or harassment based on any of these characteristics.