Dispatcher Trainee, Telecommunicator Trainee - Make a Difference

Emergency Telecommunicator Services; Fishers Landing (NY); On-site; USD 45,000 - 55,000; Full time

Job summary

Emergency Telecommunicator Services in Fishers, NY is offering Dispatcher Trainee and Telecommunicator Trainee opportunities to learn structured emergency communications work under expert instructors. Trainees will receive classroom instruction, simulations, and supervised console assignments as they progress through training milestones.

Responsibilities gradually increase with demonstrated skills, and assignments depend on training completion, certifications, and employer standards.

Qualifications

• High school diploma or equivalent commonly required.
• Trainee positions are often for applicants without dispatch experience.
• Basic computer skills and clear communication are expected.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional conduct requirements

Skills

Clear communication

Typing accuracy

Basic computer skills

Education

High school diploma or equivalent

Job description

Dispatcher Trainee / Telecommunicator Trainee Opportunities in Fishers

Dispatcher Trainee and Telecommunicator Trainee positions provide a structured introduction to emergency communications work. Under the direction of qualified instructors and training personnel, trainees learn how to receive calls, document incidents, operate communications systems, and support emergency response operations.

Responsibilities increase as required skills are demonstrated. Independent assignments generally depend on successful completion of training, applicable certifications, and the employer’s performance standards.

Position Details

• Duty Location: {airport_name}, Fishers, NY
• Employer: The hiring public safety or communications agency identified in the official vacancy
• Pay: {salary_min}–{salary_max} per year
• Schedule: {work_schedule}
• Appointment Type: {appointment_type}
• Who May Apply: {who_may_apply}
• Application Deadline: {closing_date}

Training may combine classroom instruction, simulations, and supervised console assignments. Training schedules and later operational shifts may include nights, weekends, holidays, and overtime.

What You May Do

• Learn emergency call‑taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer‑aided dispatch skills
• Study service‑area geography, maps, and response jurisdictions
• Learn radio procedures and unit‑status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional‑conduct requirements

Experience and Education Requirements

A high school diploma or recognized equivalent is commonly required. Trainee positions are often intended for applicants without previous dispatch experience, although individual employers may establish additional prerequisites.

Candidates should have basic computer skills, clear communication, accurate typing, and a willingness to receive feedback. Customer service or telephone‑based experience may be useful. Check the vacancy for required assessments and minimum scores.

General Conditions of Employment

• Meet the agency’s minimum age and employment eligibility requirements
• Successfully complete required background screening and hiring assessments
• Complete additional pre‑employment evaluations when specified
• Attend required training and meet attendance standards