Dispatcher Trainee, Telecommunicator Trainee - Immediate Openings

County Emergency Communications; Vestavia Hills (AL); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Training

Job summary

County Emergency Communications in Vestavia Hills, AL, invites motivated individuals to join Dispatcher Trainee / Telecommunicator Trainee programs. You will learn how to receive calls, document incidents, and operate dispatch systems in a structured training environment.

Responsibilities grow as you demonstrate skills; candidates should have a high school diploma or equivalent and be ready for certifications and assessments during the training period.

Qualifications

• High school diploma or equivalent required.
• Basic computer skills and keyboard proficiency expected.
• Clear communication and accurate typing are essential.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Document incidents accurately and enter data into dispatch systems.
• Develop radio procedures and monitor unit-status information.
• Observe and perform duties under supervision and complete milestones.

Skills

Typing

Clear communication

Computer skills

Education

High school diploma or equivalent

Job description

Dispatcher Trainee / Telecommunicator Trainee Opportunities in Vestavia

Dispatcher Trainee and Telecommunicator Trainee positions provide a structured introduction to emergency communications work. Under the direction of qualified instructors and training personnel, trainees learn how to receive calls, document incidents, operate communications systems, and support emergency response operations.

Responsibilities increase as required skills are demonstrated. Independent assignments generally depend on successful completion of training, applicable certifications, and the employer’s performance standards.

Position Details

• Duty Location: {airport_name}, Vestavia, AL
• Employer: The hiring public safety or communications agency identified in the official vacancy
• Pay: {salary_min}–{salary_max} per year
• Schedule: {work_schedule}
• Appointment Type: {appointment_type}
• Who May Apply: {who_may_apply}
• Application Deadline: {closing_date}

What You May Do

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Experience and Education Requirements

A high school diploma or recognized equivalent is commonly required. Trainee positions are often intended for applicants without previous dispatch experience, although individual employers may establish additional prerequisites.

Candidates should have basic computer skills, clear communication, accurate typing, and a willingness to receive feedback. Customer service or telephone-based experience may be useful. Check the vacancy for required assessments and minimum scores.

General Conditions of Employment

Meet the agency’s minimum age and employment eligibility requirements

Successfully complete required background screening and hiring assessments

Complete additional pre-employment evaluations when specified

Attend required training and meet attendance standards

Achieve required competencies and certifications within established deadlines

Meet probationary requirements and operational performance standards

Work Environment and Physical Requirements

Trainees may work in classrooms and active communications centers using headsets, keyboards, and multiple displays. Supervised duties may include exposure to distressing calls. The official vacancy describes essential functions, training expectations, and accommodation procedures.

Benefits

Eligible trainees may receive insurance coverage, retirement benefits, paid leave, and employer-provided training. Confirm trainee pay, benefits eligibility, and any advancement conditions in the official announcement. Completion of training does not automatically guarantee promotion unless the employer states otherwise.

Start preparing for Dispatcher Trainee / Telecommunicator Trainee opportunities in Vestavia.