Dispatcher Trainee, Telecommunicator Trainee - Essential Public Safety Career

911 Emergency Communications; Fort Gregg-Adams (VA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave and training opportunities

Job summary

911 Emergency Communications in Fort Gregg Adams seeks Dispatcher Trainee and Telecommunicator Trainee positions. Trainees receive structured instruction to learn call-taking, incident documentation, and operation of dispatch systems while supporting emergency response operations.

The program emphasizes basic computer skills, clear communication, accurate typing, and the ability to accept feedback; eligibility typically requires a high school diploma and is open to applicants without prior

Qualifications

• Basic computer skills required and demonstrated ability to type accurately.
• Clear spoken and written communication for incident documentation.
• Willingness to receive feedback and complete training milestones.
• Customer service or telephone-based experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision.
• Complete assessments and coaching sessions during training.

Skills

Basic computer skills

Clear communication

Accurate typing

Willingness to receive feedback

Customer service experience

Education

High school diploma or equivalent

Job description

Dispatcher Trainee / Telecommunicator Trainee Opportunities in Fort Gregg Adams

Dispatcher Trainee and Telecommunicator Trainee positions provide a structured introduction to emergency communications work. Under the direction of qualified instructors and training personnel, trainees learn how to receive calls, document incidents, operate communications systems, and support emergency response operations.

Position Details

• Duty Location: {airport_name}, Fort Gregg Adams, VA
• Employer: The hiring public safety or communications agency identified in the official vacancy
• Pay: {salary_min}–{salary_max} per year
• Schedule: {work_schedule}
• Appointment Type: {appointment_type}
• Who May Apply: {who_may_apply}
• Application Deadline: {closing_date}

What You May Do

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Experience and Education Requirements

A high school diploma or recognized equivalent is commonly required. Trainee positions are often intended for applicants without previous dispatch experience, although individual employers may establish additional prerequisites. Candidates should have basic computer skills, clear communication, accurate typing, and a willingness to receive feedback. Customer service or telephone-based experience may be useful. Check the vacancy for required assessments and minimum scores.

General Conditions of Employment

• Meet the agency's minimum age and employment eligibility requirements
• Successfully complete required background screening and hiring assessments
• Complete additional pre-employment evaluations when specified
• Attend required training and meet attendance standards
• Achieve required competencies and certifications within established deadlines
• Meet probationary requirements and operational performance standards

Work Environment and Physical Requirements

Trainees may work in classrooms and active communications centers using headsets, keyboards, and multiple displays. Supervised duties may include exposure to distressing calls. The official vacancy describes essential functions, training expectations, and accommodation procedures.

Benefits

• Eligible trainees may receive insurance coverage, retirement benefits, paid leave, and employer-provided training.
• Confirm trainee pay, benefits eligibility, and any advancement conditions in the official announcement.
• Completion of training does not automatically guarantee promotion unless the employer states otherwise.