Dispatcher Trainee, Telecommunicator Trainee - Apply Today

911 Emergency Communications

Goulding's (UT)

On-site

USD 32,000 - 46,000

Full time

5 days ago
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Benefits offered by this job

Insurance coverage
Paid leave
Employer-provided training

Job summary

911 Emergency Communications seeksDispatcher Trainee/Telecommunicator Trainee in Monument Valley, UT. This structured program introduces emergency communications, teaching call-taking, incident documentation, and system operation under supervision.

Responsibilities grow with demonstrated skills; completion of training and certs may lead to independent duties. Training may include nights, weekends, and overtime as required.

Qualifications

  • Clear communication is essential for taking calls and gathering incident details.
  • Willingness to receive feedback and complete training milestones.
  • Basic computer skills are required to operate dispatch software and record incidents.

Responsibilities

  • Learn emergency call-taking procedures and agency terminology
  • Practice confirming locations and gathering essential incident details
  • Develop accurate typing and computer-aided dispatch skills
  • Study service-area geography, maps, and response jurisdictions
  • Learn radio procedures and unit-status monitoring
  • Observe and perform assigned duties under supervision
  • Complete assessments, coaching sessions, and training milestones
  • Learn confidentiality, security, and professional-conduct requirements

Skills

Clear communication
Willingness to receive feedback

Education

High School Diploma or GED

Job description

Dispatcher Trainee / Telecommunicator Trainee Opportunities in Monument Valley

Dispatcher Trainee and Telecommunicator Trainee positions provide a structured introduction to emergency communications work. Under the direction of qualified instructors and training personnel, trainees learn how to receive calls, document incidents, operate communications systems, and support emergency response operations.

Responsibilities increase as required skills are demonstrated. Independent assignments generally depend on successful completion of training, applicable certifications, and the employer’s performance standards.

Position Details

Duty Location: {airport_name}, Monument Valley, UT

Employer: {the hiring public safety or communications agency identified in the official vacancy}

Pay: {salary_min}–{salary_max} per year

Schedule: {work_schedule}

Appointment Type: {appointment_type}

Who May Apply: {who_may_apply}

Application Deadline: {closing_date}

Training may combine classroom instruction, simulations, and supervised console assignments. Training schedules and later operational shifts may include nights, weekends, holidays, and overtime.

What You May Do
  • Learn emergency call-taking procedures and agency terminology
  • Practice confirming locations and gathering essential incident details
  • Develop accurate typing and computer-aided dispatch skills
  • Study service-area geography, maps, and response jurisdictions
  • Learn radio procedures and unit-status monitoring
  • Observe and perform assigned duties under supervision
  • Complete assessments, coaching sessions, and training milestones
  • Learn confidentiality, security, and professional-conduct requirements
Experience and Education Requirements

A high school diploma or recognized equivalent is commonly required. Trainee positions are often intended for applicants without previous dispatch experience, although individual employers may establish additional prerequisites.

Candidates should have basic computer skills, clear communication, accurate typing, and a willingness to receive feedback. Customer service or telephone-based experience may be useful. Check the vacancy for required assessments and minimum scores.

General Conditions of Employment

Meet the agency’s minimum age and employment eligibility requirements

Successfully complete required background screening and hiring assessments

Complete additional pre-employment evaluations when specified

Attend required training and meet attendance standards

Achieve required competencies and certifications within established deadlines

Meet probationary requirements and operational performance standards

Work Environment and Physical Requirements

Trainees may work in classrooms and active communications centers using headsets, keyboards, and multiple displays. Supervised duties may include exposure to distressing calls. The official vacancy describes essential functions, training expectations, and accommodation procedures.

Benefits

Eligible trainees may receive insurance coverage, retirement benefits, paid leave, and employer-provided training. Confirm trainee pay, benefits eligibility, and any advancement conditions in the official announcement. Completion of training does not automatically guarantee promotion unless the employer states otherwise.

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