Dispatcher Trainee, Telecommunicator Trainee

911 Emergency Communications; Rehoboth Beach (DE); Sur place; USD 32 000 - 48 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Training provided

Résumé du poste

911 Emergency Communications is offering Dispatcher Trainee and Telecommunicator Trainee opportunities in Pacific Beach, WA. Trainees receive structured introduction to emergency communications, learning to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Responsibilities grow with demonstrated skills, following training completion and employer performance standards.

Qualifications

• High school diploma or equivalent commonly required.
• Trainee positions for applicants without dispatch experience.
• Basic computer skills and clear communication expected.

Responsabilités

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop typing and CAD skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision.

Connaissances

Clear communication

Accurate typing

Basic computer skills

Customer service

Formation

High school diploma or equivalent

Outils

CAD (Computer-Aided Dispatch)

Headset operation

Description du poste

Dispatcher Trainee / Telecommunicator Trainee Opportunities in Pacific Beach

Dispatcher Trainee and Telecommunicator Trainee positions provide a structured introduction to emergency communications work. Under the direction of qualified instructors and training personnel, trainees learn how to receive calls, document incidents, operate communications systems, and support emergency response operations.

Responsibilities increase as required skills are demonstrated. Independent assignments generally depend on successful completion of training, applicable certifications, and the employer’s performance standards.

Position Details

Duty Location: {airport_name}, Pacific Beach, WA

Employer: The hiring public safety or communications agency identified in the official vacancy

Pay: {salary_min}–{salary_max} per year

Schedule: {work_schedule}

Appointment Type: {appointment_type}

Who May Apply: {who_may_apply}

Application Deadline: {closing_date}

What You May Do

Learn emergency call-taking procedures and agency terminology

Practice confirming locations and gathering essential incident details

Develop accurate typing and computer-aided dispatch skills

Study service-area geography, maps, and response jurisdictions

Learn radio procedures and unit-status monitoring

Observe and perform assigned duties under supervision

Complete assessments, coaching sessions, and training milestones

Learn confidentiality, security, and professional-conduct requirements

Experience and Education Requirements

A high school diploma or recognized equivalent is commonly required. Trainee positions are often intended for applicants without previous dispatch experience, although individual employers may establish additional prerequisites.

Candidates should have basic computer skills, clear communication, accurate typing, and a willingness to receive feedback. Customer service or telephone-based experience may be useful. Check the vacancy for required assessments and minimum scores.

General Conditions of Employment

Meet the agency’s minimum age and employment eligibility requirements

Successfully complete required background screening and hiring assessments

Complete additional pre-employment evaluations when specified

Attend required training and meet attendance standards

Achieve required competencies and certifications within established deadlines

Meet probationary requirements and operational performance standards

Work Environment and Physical Requirements

Trainees may work in classrooms and active communications centers using headsets, keyboards, and multiple displays. Supervised duties may include exposure to distressing calls. The official vacancy describes essential functions, training expectations, and accommodation procedures.

Benefits

Eligible trainees may receive insurance coverage, retirement benefits, paid leave, and employer-provided training. Confirm trainee pay, benefits eligibility, and any advancement conditions in the official announcement. Completion of training does not automatically guarantee promotion unless the employer states otherwise.