Dispatcher/Install Coordinator

Aire Serv of Smith County; Murfreesboro (TN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Health insurance

401K with company match

Paid vacation and holidays

Uniforms provided

Tech provided

Company meals

Job summary

Complete Home Services in Murfreesboro, TN is hiring a Dispatcher to organize daily HVAC technician schedules and ensure timely service delivery to customers.

You will answer calls, check in equipment, schedule installations, process payments, and coordinate with customers and office staff to keep operations running smoothly.

We offer weekly pay, comprehensive insurance, a 401K with company matching, paid vacation and holidays, uniforms and technology, plus company events and rewards.

Qualifications

• Strong written and verbal communication skills.
• Detail-oriented with accurate data entry.
• Positive attitude and ability to work independently or in a team.

Responsibilities

• Dispatch technicians.
• Answer inbound calls.
• Check in equipment and packages at the warehouse.
• Call customers to schedule installations.
• Take payments on installs and apply payments to jobs.
• Coordinate with technicians, customers, and office staff.
• Adjust schedules to maintain efficient service delivery.
• Cross-train in related positions as needed.

Skills

Communication

Data entry

Multitasking

Team player

Typing

Customer service

Job description

Join Complete Home Services for More Than Just a Job!

Complete Home Services is a growing home services company that supports trusted residential service brands, including Aire Serv, Mr. Electric, Glass Doctor, and Molly Maid. Across our brands and locations, our team is focused on providing excellent customer experiences, supporting our employees, and creating a workplace where people can grow, contribute, and feel valued.

At CHS, we live our Code of Values by showing RESPECT for all people, acting with INTEGRITY in all dealings, serving customers with ENTHUSIASM, and HAVING FUN IN THE PROCESS!

At CHS, we value and celebrate our team members every step of the way. If you thrive in an environment that appreciates your hard work and believes in making every day special, you’ve found the right place!

Why Choose Us:

Appreciation Matters: We believe in saying thank you for your hard work and dedication.

Celebrating Milestones: Birthdays, work anniversaries, or just because, celebrations are part of our culture.

Supportive Culture: Work is not just about the job. It is about being part of a supportive, rewarding team that values the people behind the work.

Job Description:

As a Dispatcher supporting our Aire Serv team, you will be responsible for organizing and managing the daily schedules of our HVAC technicians to ensure timely and efficient service delivery to customers. You’ll monitor real-time service status, adjust schedules as needed, and act as a liaison between technicians, customers, and office staff.

This role is key to maintaining high levels of customer satisfaction and operational efficiency.

Duties and Responsibilities:

• Dispatch technicians.
• Answer inbound calls.
• Check in all equipment and packages delivered to the warehouse.
• Call customers to schedule installation of new equipment.
• Take payments on installs and apply payments to jobs.
• Communicate with technicians, customers, and office staff to support daily operations.
• Adjust schedules as needed to help maintain efficient service delivery.
• Perform other duties as needed, which may include cross-training in related positions.

Preferred Job Requirements for a Dispatcher:

• Strong written and verbal communication skills.
• Detail-oriented with strong data entry skills.
• Positive attitude.
• Team player who can also work independently.
• Typing skills are a plus.

Pay:

$15.00 to $20.00 per hour, based on your experience and knowledge as an Install Coordinator and Dispatcher.

Perks and Benefits:

• Weekly Pay: Your hard work deserves consistent recognition.
• Comprehensive Insurance: Health, dental, and vision plans are available.
• Financial Planning: Enjoy a 401K with company matching for your future.
• Time to Unwind: Take advantage of over 100 hours of paid vacation and holidays to recharge.
• On-the-Job Essentials: Receive paid uniforms and needed technology.
• Fuel for Success: Company-paid breakfast and lunch are a regular treat.
• Life Beyond Work: Join us on company reward trips, from hunting and fishing to thrilling races and more!