Dispatcher - FT (Seasonal)

Interpark Holdings LLC; Chelsea (MA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Hourly wage $22

Medical/Dental/Vision

401(k) plan

Employee Assistance Program

Job summary

InterPark Holdings Inc. in Chelsea, MA is seeking a Dispatcher for the PreFlight Airport Parking market. This seasonal role coordinates shuttle rotation and supports off-airport parking operations.

You may perform cross-functional duties as a bus driver or customer service representative. The position runs through December 22, 2026, with a Monday–Friday 9:00 am–5:00 pm schedule, and requires safety awareness and reliable communication.

Qualifications

• Must have HS Diploma or GED.
• Dispatcher may need math skills for cross-functioning in cashiering and customer service.
• Must be willing to work at an off-airport parking facility in Chelsea, MA.

Responsibilities

• Maintains shuttle bus rotation with radio dispatch to drivers.
• Keeps an accurate time log for bus location/distance.
• Responds to customer needs professionally and courteously.
• Ensures paperwork is complete and equipment is operational.
• Communicates effectively with employees and customers via the two-way radio and in person.
• Operates facility security intercoms and surveillance as applicable.
• Remains vigilant for safety threats and informs management.
• Monitors work area and property for safety and security.
• Reports accidents, hazards or maintenance needs promptly.
• Participates in safety and security trainings.
• Maintains a clean work area at all times.

Skills

Two-way radio comms

Customer service

Time management

Safety awareness

Education

HS Diploma or GED

Tools

Radio equipment

Job description

InterPark Holdings Inc. is North America's premier owner, operator and developer of parking facilities. Our ownership perspective and operating expertise result in a superior parking experience for our customers at both our InterPark and PreFlight brands.

The utilization of garage access, payment and security technology, coupled with leading edge point-of-sale support systems, put InterPark and PreFlight at the forefront in operating complex, high volume parking properties.

We are always on the lookout for enthusiastic and qualified candidates to join our team!!

Our goal is to offer competitive pay and benefits along with a great working environment to people who can grow with us.

Check out current employment opportunities below.

Role Summary

A Dispatcher in the PreFlight Airport Parking market is responsible for the coordination of shuttle bus rotation to and from the airport terminal and off airport parking location. This position reports to the Shift or General Manager of the off-airport parking operation.

Depending on location, the dispatcher may be required to perform cross-functional duties as a bus driver and/or customer service representative.

This is a seasonal position ending December 22, 2026

Essential Responsibilities:

• Maintains proper shuttle bus rotation through radio dispatch communication with drivers.
• Keeps an accurate time log to monitor location/distance of buses and maintain consistent flow of buses based on schedules and breaks of drivers.
• Responds to customer needs in a professional and courteous manner.
• Ensures all paperwork is complete and equipment is operational.
• Communicates effectively with employees and customers in person, via phone and over the two- way radio.
• Operates and monitors facility security intercoms and surveillance monitors as applicable.
• Remain vigilant for anything unusual or potentially threatening and inform management immediately.
• Monitor work area and property for safety and security.
• Reports any accidents, hazards or maintenance requirements, and the presence of any suspicious individuals or activities immediately to a manager.
• Recognize potentially dangerous situations and respond in the safest and most effective manner.
• Participate in all safety and security trainings within the market.
• Maintains a clean work area at all times.

Required Qualifications:

• HS Diploma or GED.
• Depending on location and/or position, a dispatcher may need to possess math skills sufficient to calculate time and/or money for the purposes of cross-functioning in a cashiering and/or customer service capacity.

Eligibility Requirement

• Must have unrestricted authorization to work in US.
• Must pass a math test as part of the selection process.
• Must be willing to comply with pre-employment screening including but not limited to a MVR test, drug testing, reference verification and background check.
• Must be willing to work at an off-airport parking facility in (Chelsea, MA).
• Must be willing to work the following schedule: (Monday through Friday 9:00am to 5:00pm) This is a seasonal position ending December 22, 2026.
• May be required to work in a large booth and/or small office and be exposed to weather elements in assisting customers on a daily basis through the assistance window or in an outside, uncovered parking lot.
• Must possess hearing and vision faculties sufficient to perform essential functions.
• Depending on location, a dispatcher may be required to walk up and down steps/stairs to go to and from dispatch location.
• If assisting as a shuttle bus driver, must be 21 years or older. Must also be willing to take a physical as part of the selection process as required by state or airport regulations. Must be able to grasp, scoop, push, and lift up to 70 lbs.
• Depending on location and/or position, a dispatcher may need to have a valid driver's license for the purposes of cross-functioning in a driving capacity. Some state and/or airport regulations require that a Driver have a valid Chauffer's license or a valid Driver's License from the state in which he or she works.

Desired Qualifications:

• Strong problem solving skills: Ability to think clearly and act quickly in emergencies while providing excellent customer service.
• Ability to operate and communicate clearly and concisely through a two-way radio system and also in person and by phone to coworkers, superiors and customers.
• Possess strong time management skills and ability to work in a fast-paced environment depending upon customer volume, shift, season, etc.
• Excellent dependability and time management skills.
• Strong customer focus and team-orientation.

Benefits:

• $22
• Comprehensive Medical/Dental/Vision (company subsidized)
• 401(k) with employer contribution
• Free EAP