Dispatcher - Curtis Bay, MD.

A.P. Moller - Maersk; Baltimore (MD); On-site; USD 30,000 - 31,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules

Job summary

Maersk is hiring for a dispatcher role in Baltimore, MD. The successful candidate will schedule drivers for freight delivery and pickup, coordinate with customers and vendors, and plan efficient routes. Strong time management, good communication, and knowledge of local traffic laws are essential.

The position includes standard dispatcher duties with a focus on timely, safe, and compliant operations. This full-time role requires on-site presence in Baltimore, with a schedule of 1:00 PM – 9:30 PM,

Qualifications

• Experience scheduling drivers and coordinating freight operations.
• Ability to plan routes and communicate requirements clearly.
• Strong knowledge of local traffic laws and safety regulations.

Responsibilities

• Schedule drivers to deliver freight and pickup shipments.
• Communicate with customers and vendors about freight details and times.
• Plan predetermined routes for drivers to optimize efficiency.
• Identify time-critical routing issues and implement corrective actions.
• Prepare dispatch documents and provide needed paperwork to stakeholders.
• Maintain records of dispatch calls, routes, and delivery/pickup times.
• Monitor truck maintenance and coordinate repairs as needed.
• Log vendor complaints or concerns and ensure timely resolution.
• Answer calls from vendors, customers, and management and assist as needed.
• Perform other duties as requested by supervision.

Skills

Time management

Traffic law knowledge

Routing

Interpersonal skills

Multitasking

Computer software proficiency

English language

Job description

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!

If you are seeking to be a part of a family, this is the place for you!

Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.

Directly in charge of scheduling drivers to make deliveries and pick up packages from customers and vendors. Also work as a liaison between customers, drivers, and management.

• 1:00 PM – 9:30 PM (Sunday is closed) (Saturday & Monday are mandatory workdays) **

Essential Functions:

• Scheduling drivers to make freight delivery or collect shipments and packages
• Communicating with customers and vendors about freight details, pickup and drop-off times, and special requests
• Planning predetermined routes for drivers
• Identifying traffic problems and issues and creating appropriate corrective action plans to achieve desirable results on time.
• Preparing general dispatch documents for management, as well as pulling any documents that employees, customers, or vendors will need
• Maintain a record of all dispatch calls, driver routes, route changes, as well as delivery and pick-up times
• Monitoring truck repairs and maintenance schedules
• Logging vendor complaints or concerns
• Answering phone calls from vendors, customers, and management and helping them as needed.
• Other duties as requested

SKILLS/COMPETENCIES:

• Strong aptitude for time management
• Excellent understanding of local and state traffic laws and regulations
• Ability to make quick changes in routing
• Strong interpersonal skills
• Ability to prioritize and multitask
• Deep understanding of computer software and technologies
• Able to read, write, and speak English

Company Benefits:

• Medical
• Dental
• Vision
• 401k + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)
• And more!

Pay Range:

$21.50 - $22.50 per hour

• The above-stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

#INDEED

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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